The Path to a Secure Application: A Source Code Security Review Checklist
sponsored by Ounce Labs, an IBM Company
WHITE PAPER:
Read this white paper to learn a checklist to find and eliminate the source coding errors and design flaws that expose data, threaten operations, and cost your organization time and money.
Posted: 05 Feb 2007 | Published: 05 Feb 2007
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What a Project Manager Needs to Know About Business Process Analysis
sponsored by Global Knowledge
WHITE PAPER:
How is Business Process Analysis (BPA) relevant to Project Managers (PM)? Discover what PMs need to understand about BPA to best leverage the knowledge that it provides. Find out how BPA recommendations can improve existing projects and help propose new projects.
Posted: 11 Apr 2012 | Published: 11 Apr 2012
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The Business Value of Adopting Advanced Support Tools and Utilities
sponsored by Hewlett-Packard Company
WHITE PAPER:
Discover the obstacles associated with supporting advanced technology in complex IT environments. Review what you should look for when considering support features and deliverables, and learn how specific support tools can enable improved problem resolution and minimize downtime.
Posted: 26 Apr 2012 | Published: 26 Apr 2012
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IT Cost-Saving Initiatives: How to Change Processes, Maximize Resources, and Stay on Track
sponsored by SkillSoft
WHITE PAPER:
This resource highlights some of the best ways to perpetuate cost saving IT-initiatives through effective utilization of resources, motivating employees and change management.
Posted: 18 Apr 2012 | Published: 18 Apr 2012
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Service. Smarter. Redefining commerce in the age of the customer
sponsored by IBM
WHITE PAPER:
Access this white paper to discover how a better, smarter approach to commerce can eliminate the potential for unhappy customers and improve your reputation and brand. In today’s highly competitive marketplace, ensuring your customers are satisfied with your services is worth the extra effort.
Posted: 21 May 2012 | Published: 21 May 2012
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Finding a Smart Alternative for Enterprise Scheduling
sponsored by ORSYP
WHITE PAPER:
This resource presents many of the challenges and opportunities organizations face when setting up a job scheduling or workload automation process to manage their IT operations.
Posted: 06 Feb 2012 | Published: 06 Feb 2012
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Why ITIL® is Important
sponsored by Global Knowledge
WHITE PAPER:
Discover what the Information Technology Infrastructure Library (ITIL) is and what benefits your organization can gain from leveraging this set of best practices, such as improved service delivery and increased agility.
Posted: 16 Apr 2012 | Published: 16 Apr 2012
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Accelerate time to revenue with Infrastructure Test Optimization
sponsored by Spirent
WHITE PAPER:
Release schedules are escalating, despite the fact that the solutions are more complex. Envision an infrastructure that automates repetitive, manual tasks like device configuration and test execution, or that automates the documentation of test execution.
Posted: 05 Apr 2012 | Published: 05 Apr 2012
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Serena Service Manager: A Process Driven Approach to Orchestrating IT Service Management (ITSM)
sponsored by SERENA Software, Inc.
WHITE PAPER:
This white paper explores the many benefits of Serena Service Manager, an IT Service Management (ITSM) solution that offers service orchestration of the core processes of incident, problem and change management with initial implementations of service request management and fulfillment together with support for service level agreements.
Posted: 03 Apr 2012 | Published: 03 Apr 2012
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How to Manage Virtual Teams
sponsored by Citrix
WHITE PAPER:
Access this resource to uncover best practices for motivating, managing, and leading virtual teams. Discover the importance of minimizing feelings of disconnection, tips on handling the inevitable obstacles distance brings, how to successfully close a project, and more.
Posted: 07 May 2012 | Published: 07 May 2012
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