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2014 IT Skills and Salary Report
sponsored by Global Knowledge
WHITE PAPER: Access this informative resource today to uncover findings from the 2014 IT Skills and Salary Survey. Analyzing results and trends from more than 16,000 participants, this data offers some very interesting insight into the state of today's IT and business landscape.
Posted: 18 Mar 2014 | Published: 18 Mar 2014

Global Knowledge

Engaging Your Subscribers Using Interactive Media in Email
sponsored by Bronto Software
WHITE PAPER: This paper reviews the best practices for integrating engaging interactive media elements into your current email marketing program. It will cover video in email, utilizing polls, flash presentations, RSS feeds and more.
Posted: 06 Oct 2008 | Published: 04 Oct 2008

Bronto Software

Improving IT Compliance: Guidance for Midsize Organizations
sponsored by Symantec Corporation
WHITE PAPER: Although most midsize organizations are performing IT compliance within a normal range, there remain areas where IT compliance can be improved. This paper offers actions taken by industry leaders that are most effective in reducing deficiencies.
Posted: 14 Feb 2007 | Published: 01 Jul 2006

Symantec Corporation

CIOs Say: Application Performance is Top Priority, End User is King
sponsored by CA Technologies.
WHITE PAPER: This IDG Research Services study demonstrates that CIOs and IT leaders recognize the business impact of application performance. It's all about end-user and customer satisfaction, increasing productivity, and lowering costs. 
Posted: 08 Jun 2011 | Published: 08 Jun 2011

CA Technologies.

The Intelligent Customer Front Door: Rolling Out the Red Carpet for Increased Customer Satisfaction
sponsored by Genesys
WHITE PAPER: Download the new business paper, The intelligent Customer Front Door: Rolling Out the Red Carpet for Increased Customer Satisfaction and discover how your contact center can actually anticipate customers' needs and allow them to control the interaction.
Posted: 24 Mar 2008 | Published: 01 Mar 2008

Genesys

Optimize Customer Experience to Achieve Competitive Advantage
sponsored by Wipro Technologies
WHITE PAPER: Outsourcing Center and Wipro performed a survey that aimed to gauge how banking institutions are doing with their customer experience initiatives. While not a complete picture of how these financial institutions are progressing with their customer experience efforts, survey results point to some general trends and beliefs in this important area.
Posted: 21 Oct 2009 | Published: 21 Oct 2009

Wipro Technologies

Yankee Group Report: Mobility Survey
sponsored by Juniper Networks, Inc.
WHITE PAPER: Although productivity can be hard to come by in both mobile and non-mobile environments, results from Yankee Group’s Anywhere Enterprise: 2010 U.S. Enterprise Mobility/Empowered Employee Survey, Wave 1-2 reveal the right mobile technologies provided to the right employee segments can produce a substantial uplift in productivity.
Posted: 20 May 2011 | Published: 20 May 2011

Juniper Networks, Inc.

SMB Market Landscape Report 2010
sponsored by AVG Technologies USA, Inc.
WHITE PAPER: AVG recently partnered with GfK to undertake an international survey among small and medium businesses (SMB). SMBs are increasingly relying on technology to overcome the challenges of the recession and recognize the importance of protecting this technology from outside threats. Check out this report to see the results of the survey.
Posted: 10 Nov 2010 | Published: 09 Nov 2010

AVG Technologies USA, Inc.

The Top 9 Ways to Improve Customer Loyalty and Engagement
sponsored by Allegiance
WHITE PAPER: Customer loyalty is a critical way to retain more of your customers and grow your business faster. Explore these nine principles to foster a culture of greater loyalty and engagement and you will see immediate profits.
Posted: 10 Jan 2008 | Published: 01 Dec 2007

Allegiance

Virtualization and Evolution to the Cloud Survey
sponsored by Symantec Corporation
WHITE PAPER: The 2011 Virtualization and Evolution to the Cloud Survey explores the goals, attitudes, challenges and experiences of large enterprises around the world as they stand on the brink of moving business-critical applications to virtualized and hybrid cloud environments.
Posted: 29 Jul 2011 | Published: 26 Jul 2011

Symantec Corporation
 
 
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