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Collaborative Data Governance: Peeling the Red Tape Off Data Discovery
sponsored by QlikTech, Inc.
WHITE PAPER: Uncover a complete list of results from a recent survey regarding the need for more established data governance policies, as well as a collaborative relationship between users and IT.
Posted: 15 Aug 2014 | Published: 31 May 2014

QlikTech, Inc.

A culture of innovation leads to engaged, productive workforce
sponsored by IBM
WHITE PAPER: To foster innovation and encourage employee feedback, New Zealand-based winemakers Yealands Estate Wines participated in a survey program that helped them measure employee perceptions about products and workplace culture. View this case study to discover the outcome of their specific surveys.
Posted: 07 Aug 2014 | Published: 31 Jan 2014

IBM

Bridging the Business/IT Divide in B2B Integration
sponsored by IBM
WHITE PAPER: This research report presents results from a survey of 360 line of business managers in regards to B2B integration, and also offers recommendations on narrowing the gap between business and IT to maximize returns from B2B integration initiatives.
Posted: 16 Jun 2014 | Published: 30 May 2014

IBM

2014 IT Skills and Salary Report
sponsored by Global Knowledge
WHITE PAPER: Access this informative resource today to uncover findings from the 2014 IT Skills and Salary Survey. Analyzing results and trends from more than 16,000 participants, this data offers some very interesting insight into the state of today's IT and business landscape.
Posted: 18 Mar 2014 | Published: 18 Mar 2014

Global Knowledge

Site and Commerce Search: Driving ROI through Vendor Selection, Proper Implementation, and Active Measurement
sponsored by WebSideStory
WHITE PAPER: In this white paper, independent analyst JupiterResearch examines how site search drives positive ROI and tells you which vendors are providing market-leading customer facing search applications.
Posted: 25 Jul 2005 | Published: 01 Jul 2005

WebSideStory

Genesys Global Consumer Survey - 2007
sponsored by Genesys
WHITE PAPER: This survey highlights the importance of the contact center experience and the direct impact it can have on revenue and consumer loyalty, it also reveals some interesting trends in consumer expectations.
Posted: 25 Mar 2008 | Published: 01 Jan 2007

Genesys

The Intelligent Enterprise - Creating a culture of speedy and efficient decision-making
sponsored by Cintra/Oracle
WHITE PAPER: How does your company compare to others when it comes to making smart business decisions? Read this paper on the survey of about 200 senior executives and CIOs from across industries to learn where you are ahead or behind your competitors in data-driven decision-making.
Posted: 15 Nov 2011 | Published: 15 Nov 2011

Cintra/Oracle

Export Compliance Management: Best Practices for Managing Export Compliance to Support Globalization and Reduce Your Risk Profile
sponsored by Management Dynamics
WHITE PAPER: Before escalating their overseas sales, companies must gauge their exporting best practices to see what can be gained from improving compliance process. This Report profiles export compliance programs in various industries to reveal key challenges companies face in managing these programs and determine how software is used in the process.
Posted: 26 May 2010 | Published: 26 May 2010

Management Dynamics

Optimize Customer Experience to Achieve Competitive Advantage
sponsored by Wipro Technologies
WHITE PAPER: Outsourcing Center and Wipro performed a survey that aimed to gauge how banking institutions are doing with their customer experience initiatives. While not a complete picture of how these financial institutions are progressing with their customer experience efforts, survey results point to some general trends and beliefs in this important area.
Posted: 21 Oct 2009 | Published: 21 Oct 2009

Wipro Technologies

The Intelligent Customer Front Door: Rolling Out the Red Carpet for Increased Customer Satisfaction
sponsored by Genesys
WHITE PAPER: Download the new business paper, The intelligent Customer Front Door: Rolling Out the Red Carpet for Increased Customer Satisfaction and discover how your contact center can actually anticipate customers' needs and allow them to control the interaction.
Posted: 24 Mar 2008 | Published: 01 Mar 2008

Genesys
 
 
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