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Quality of Service White Papers (View All Report Types)
 
The Best Best Practice Guide: Benchmarking for Service Desk Success
sponsored by GoToAssist
WHITE PAPER: Benchmarking is a critical process for any Service Desk that wants to gauge the quality of their service delivery. Too often, however, desks are overly concerned with industry benchmarks and hitting industry standards for call waiting times, resolution time and the perennial cost per email. Download the SDI best practices guide to learn more!
Posted: 01 Dec 2010 | Published: 30 Nov 2010

GoToAssist

Brocade One Data Center Cloud-Optimized Networks
sponsored by Brocade
WHITE PAPER: To help customers make a smooth transition into the cloud – where information and application will reside – Brocade One Data Center strategy simplifies network architectures and maximizes solution flexibility and choice.
Posted: 17 Nov 2011 | Published: 17 Nov 2011

Brocade

Overcoming IP Telephony Performance Issues in a Converged Network
sponsored by Global Knowledge
WHITE PAPER: In this white paper, we are going to discuss the application of QoS to networks with media flows installed within them, such as voice and video. We'll see that it is very unnatural for voice to even exist on a data network, because it was never designed to do so.
Posted: 27 Aug 2009 | Published: 27 Aug 2009

Global Knowledge

Storage Architected for the New-Age Datacenters
sponsored by CloudByte
WHITE PAPER: Learn about storage architected for your clients' modern-day needs that can help you make storage predictable, affordable, and easy – regardless of the number of applications your customers leverage.
Posted: 15 Aug 2013 | Published: 15 Aug 2013

CloudByte

Global Trends Drive Business Strategies
sponsored by Alcatel-Lucent
WHITE PAPER: Today’s business models do not create the commensurate revenue to fund the investment to deliver against growing traffic volumes. This is particularly salient in North America as CSPs provide more services and bandwidth on flat rate ‘all-you-can-eat’ price models. Read this paper to learn so much more.
Posted: 19 Aug 2010 | Published: 16 Aug 2010

Alcatel-Lucent

On-Demand Application Delivery
sponsored by Endeavors Technologies
WHITE PAPER: On-Demand Application Delivery provides a new model for software distribution, a stakeholder model that allows QoS control for the service provider, and better support for software deployment and maintenance. Read this white paper to learn how ODAD is going to revolutionize your organizations' desktops.
Posted: 01 Oct 2010 | Published: 01 Oct 2010

Endeavors Technologies

Take Control: How to Keep Traffic Moving, at a Low Cost
sponsored by Cisco Systems, Inc.
WHITE PAPER: Network performance problems bring everyone down. They drain productivity, spirits, and profits. But your IT resources and budget are limited. Really, what can you do? Read this paper to find out how to take control with a managed switch.
Posted: 21 Jan 2011 | Published: 21 Jan 2011

Cisco Systems, Inc.

MDS 9000 SAN-OS Software: The Virtual Machine Aware SAN
sponsored by Cisco Systems, Inc.
WHITE PAPER: This document describes the innovative approach introduced by the Cisco MDS 9000 Family to support an end-to-end virtualized SAN environment that is flexible, secure, scalable, and mobile.
Posted: 24 Oct 2008 | Published: 24 Oct 2008

Cisco Systems, Inc.

Quality of Service (QoS) in High-Priority Applications
sponsored by Transition Networks, Inc.
WHITE PAPER: This paper will discuss both hard and soft QoS techniques including 802.1P, IP Precedence, Differentiated Services, Resource Reservation Protocol (RSVP) and ATM specific priority resources.
Posted: 08 Sep 2008 | Published: 05 Sep 2008

Transition Networks, Inc.

Cloud Infrastructure Matters
sponsored by Red Hat and HP
WHITE PAPER: New IT technologies and abstractions, such as cloud computing, layer on top of existing ones.This may make the foundational layers less visible, but they remain just as important (or even more so). This paper looks at some of the ways that volume processors have improved their error-handling ability by improving their cloud infrastructure.
Posted: 01 Mar 2011 | Published: 01 Mar 2011

Red Hat and HP
 
 
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