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Quality of Service White Papers (View All Report Types)
 
Raining on Your Cloud Business: How the Wrong Storage Selection Can Increase Costs, Lower Margins, and Slow Growth
sponsored by Xiotech Corporation
WHITE PAPER: It’s vital when selecting storage for a cloud service provider to consider the performance, management, and reliability characteristics as they have a direct relationship to gross margin over time. Check out this paper to see how Xiotech ISE delivers a straight-line, highly profitable foundation for a cloud business model.
Posted: 15 Feb 2011 | Published: 14 Feb 2011

Xiotech Corporation

Transforming the Data Center to Information Center
sponsored by Hitachi Data Systems
WHITE PAPER: With an emphasis on efficiency, among today’s most pressing IT challenges is the need to reenergize the data center to readily accommodate changing business requirements and demands for always-accessible information. Read on to learn more.
Posted: 02 Dec 2010 | Published: 02 Dec 2010

Hitachi Data Systems

How to Make Magic with VoIP: Weighing the Options
sponsored by Cisco Systems, Inc.
WHITE PAPER: VoIP with UC can transform a business across four dimensions: lower costs, higher productivity, better customer service, and higher revenues. It can make a small business appear big, and help it outperform larger competitors. There are several ways to implement VoIP. Read this paper to determine which way is best for your business.
Posted: 20 Jan 2011 | Published: 20 Jan 2011

Cisco Systems, Inc.

Brocade One Data Center Cloud-Optimized Networks
sponsored by Brocade
WHITE PAPER: To help customers make a smooth transition into the cloud – where information and application will reside – Brocade One Data Center strategy simplifies network architectures and maximizes solution flexibility and choice.
Posted: 17 Nov 2011 | Published: 17 Nov 2011

Brocade

Cisco: Leading the Way to Borderless Networks
sponsored by Cisco Systems, Inc.
WHITE PAPER: Cisco's borderless networks promises to connect anyone to anywhere, using any device, to any resource—securely, reliably, transparently. In order to fully deliver on this promise, Cisco is advancing along three critical fronts: workplace transformation, technology leadership, and operational excellence. Read this paper to learn more.
Posted: 06 Apr 2011 | Published: 06 Apr 2011

Cisco Systems, Inc.

The Best Best Practice Guide: Benchmarking for Service Desk Success
sponsored by GoToAssist
WHITE PAPER: Benchmarking is a critical process for any Service Desk that wants to gauge the quality of their service delivery. Too often, however, desks are overly concerned with industry benchmarks and hitting industry standards for call waiting times, resolution time and the perennial cost per email. Download the SDI best practices guide to learn more!
Posted: 01 Dec 2010 | Published: 30 Nov 2010

GoToAssist

Converged Network Infrastructure: Evaluation of Resilience, Performance & Quality of Enterprise Infrastructure for Voice, Data and Video Services
sponsored by Nortel Networks Corporation
WHITE PAPER: Converged services are being deployed extensively in enterprises to take advantage of the advances in IP-based voice, data and video service offerings.
Posted: 19 Oct 2006 | Published: 01 Sep 2006

Nortel Networks Corporation

Ensuring you Get the Best Call Quality Available
sponsored by RingCentral
WHITE PAPER: This white paper highlights the 5 major factors that affects call quality, and offers a solution for these issues to ensure a top quality call experience.
Posted: 18 Feb 2014 | Published: 18 Feb 2014

RingCentral

Cloud Infrastructure Matters
sponsored by Red Hat and HP
WHITE PAPER: New IT technologies and abstractions, such as cloud computing, layer on top of existing ones.This may make the foundational layers less visible, but they remain just as important (or even more so). This paper looks at some of the ways that volume processors have improved their error-handling ability by improving their cloud infrastructure.
Posted: 01 Mar 2011 | Published: 01 Mar 2011

Red Hat and HP

Assuring Quality of Experience for IPTV
sponsored by Alcatel
WHITE PAPER: This white paper identifies the key challenges and solution approaches for service control and assurance. Learn how industry-leading vendors are addressing these issues in relation to IPTV.
Posted: 16 Oct 2006 | Published: 16 Oct 2006

Alcatel
 
 
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