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Quality Control

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ALSO CALLED: Data Quality Control, Total Quality Management, TQM, Quality Standards
DEFINITION: Quality of Experience (QoE or QoX) is a measure of the overall level of customer satisfaction with a vendor. QoE is related to but differs from Quality of Service(QoS), which embodies the notion that hardware and software characteristics can be measured, improved and perhaps guaranteed. In contrast, QoE expresses user satisfaction both objectively and subjectively. The QoE paradigm can be applied to  … 
Definition continues below.
Quality ControlWhite Papers (View All Report Types)
26 - 50 of 57 Matches Previous Page  | Next Page
Improve Business Performance and Customer Loyalty in 5 Steps
sponsored by Infor
WHITE PAPER: Maintaining strong business performance and customer loyalty require continual vigilance and assessment and performance tools. Read this paper to learn five steps to improve business performance and increase customer loyalty.
Posted: 10 Aug 2009 | Published: 04 Sep 2008

Infor

Do More with Less: The Five Strategies used by Successful SMB Manufacturers
sponsored by Infor
WHITE PAPER: A common issue facing small and medium-sized business (SMB) manufacturers today is how to increase revenue and grow their business without significantly adding staff. Read this paper to learn five strategies used by successful SMBs.
Posted: 10 Aug 2009 | Published: 04 Sep 2008

Infor

Success with Static Analysis for Security: Why Code Audits Fail
sponsored by Parasoft Corporation
WHITE PAPER: This paper explains why and how to apply static analysis tools in the context of a policy-based security process that not only prevents security vulnerabilities, but also focuses on SDLC productivity.
Posted: 01 Apr 2009 | Published: 01 Apr 2009

Parasoft Corporation

Using Code Quality Metrics in Management of Outsourced Development and Maintenance
sponsored by McCabe Software, Inc.
WHITE PAPER: This paper provides answers to basic questions relating to the management of outsourced development and maintenance. What is the metrics approach to managing sub-contractors? What is the quality of the code expected to be that has been developed by the sub-contractor? Read on for the answers to these and other important considerations.
Posted: 13 Mar 2009 | Published: 13 Mar 2009

McCabe Software, Inc.

Improved Software Testing Using McCabe IQ Coverage Analysis
sponsored by McCabe Software, Inc.
WHITE PAPER: This paper introduces coverage analysis as an important direction in the management of software testing. Specifically, this paper covers test assessment and improvement using McCabe IQ coverage analysis in the areas of functional testing, incremental testing, and unit level testing.
Posted: 13 Mar 2009 | Published: 13 Mar 2009

McCabe Software, Inc.

Practical Uses for Radio Frequency Identification (RFID) Technology in Manufacturing and Distribution Applications
sponsored by Intermec
WHITE PAPER: More than a great technology, RFID is an excellent business tool that helps manage supply chains, increase margins and profits, and decrease costs.
Posted: 04 Mar 2009 | Published: 04 Mar 2009

Intermec

Beyond the Tag: Finding Radio-frequency Identification (RFID) Value in Manufacturing and Distribution Applications
sponsored by Intermec
WHITE PAPER: This white paper will describe how companies have used internal RFID systems to reduce costs and improve efficiency, and explain how the lessons learned can be applied to a variety of industrial operations.
Posted: 04 Mar 2009 | Published: 04 Mar 2009

Intermec

RFID Basics for Retailers
sponsored by Intermec
WHITE PAPER: This white paper illuminates RFID by providing an overview of RFID technology; describing the current status of relevant RFID standards initiatives; illustrating how RFID can be integrated to enhance existing wireless LAN, bar code and mobile computing systems; and providing guidance for selecting and planning RFID pilots and implementations.
Posted: 04 Mar 2009 | Published: 04 Mar 2009

Intermec

ABCs of RFID: Understanding and Using Radio Frequency Identification
sponsored by Intermec
WHITE PAPER: This white paper provides an overview of RFID technology and capabilities, describes the common frequencies and technologies used in business applications, identifies major standards, and introduces ways to take advantage of RFID to improve convenience, accuracy, safety and security.
Posted: 04 Mar 2009 | Published: 04 Mar 2009

Intermec

How Professional Services Add Value to Radio Frequency Identification (RFID) Projects
sponsored by Intermec
WHITE PAPER: This white paper shows how qualified service providers can add value to RFID projects, highlights some of the planning issues and considerations that call for experienced advice, and provides guidance to the types of services available and how to differentiate service providers.
Posted: 04 Mar 2009 | Published: 04 Mar 2009

Intermec

Testing as Managed Services - TMS
sponsored by Wipro Technologies
WHITE PAPER: Testing as Managed Service' also known as TMS is a delivery model which encompasses all the QA activities across project, programs and organization across enterprise domain. This document analyzes the challenges faced in testing enterprise applications and explains some enefits from successful implementation of TMS.
Posted: 27 Feb 2009 | Published: 27 Feb 2009

Wipro Technologies

Managing Product Recalls to Reduce Risk and Minimize Cost
sponsored by Sage North America
WHITE PAPER: With an integrated enterprise system like Sage ERP X3, food producers can use the same system to address industry-specific requirements and product recalls.
Posted: 13 Jan 2009 | Published: 13 Jan 2009

Sage North America

Observing Data Quality Service Level Agreements: Inspection, Monitoring, and Tracking
sponsored by DataFlux Corporation
WHITE PAPER: This paper discusses how implementing a DQ SLA via formalized processes can transform data quality management from a constant "fire-fighting" mode to a more consistent, proactive approach.
Posted: 05 Jan 2009 | Published: 24 Dec 2008

DataFlux Corporation

7 Ways Shop Floor Execution (SFX) Can Help with Lean Manufacturing and Complement ERP Systems
sponsored by Casco Development, Inc.
WHITE PAPER: Lean manufacturing is a philosophy committed to the total elimination of waste. There are seven types of waste that plague manufacturing. Shop Floor Execution (SFX) can help minimize or eliminate all of them.
Posted: 05 Dec 2008 | Published: 09 Jul 2008

Casco Development, Inc.

Citrix XenApp 5.0: Preparing for a Successful Migration
sponsored by visionapp
WHITE PAPER: Citrix XenApp 5.0 offers new functionality: with preferential load balancing, preset values can now be applied to both specific users and particular applications.
Posted: 14 Nov 2008 | Published: 14 Nov 2008

visionapp

Controlling Risk: Quality Management for SAP® Implementations and Upgrades
sponsored by Hewlett-Packard Company
WHITE PAPER: This paper summarizes the benefits of using HP software throughout the SAP application lifecycle, while focusing primarily on ensuring a smooth implementation, upgrade and go live with SAP applications.
Posted: 07 Nov 2008 | Published: 07 Nov 2008

Hewlett-Packard Company

Agile Development: A Manager's Roadmap for Success
sponsored by VersionOne Inc.
WHITE PAPER: This white paper presents the key characteristics of successful agile managers as they introduce and scale agile methods. Learn what agile managers can do to help their teams and organizations adopt agile development practices to deliver real...
Posted: 02 Oct 2008 | Published: 26 Sep 2008

VersionOne Inc.

Architectural Quality: Design, Development and Testing Rules
sponsored by hello2morrow, Inc.
WHITE PAPER: Read this white paper and explore essential architectural quality rules and their individual considerations. Discover a tool that enforces the most important rules automatically during development.
Posted: 29 Sep 2008 | Published: 24 Sep 2008

hello2morrow, Inc.

Multiple Job Scheduling Environments
sponsored by RevSoft
WHITE PAPER: Most companies have separate Environments for their Enterprise Resource Planning. In this paper learn how Rev Scheduler comes shipped with multiple Environments so even at initial installation you have a multiple Environment Scheduler in place.
Posted: 10 Sep 2008 | Published: 09 Sep 2008

RevSoft

Quality of Service (QoS) in High-Priority Applications
sponsored by Transition Networks, Inc.
WHITE PAPER: This paper will discuss both hard and soft QoS techniques including 802.1P, IP Precedence, Differentiated Services, Resource Reservation Protocol (RSVP) and ATM specific priority resources.
Posted: 08 Sep 2008 | Published: 05 Sep 2008

Transition Networks, Inc.

The Need for SOA to Achieve Flexibility and Agility within Plant Operations
sponsored by Apriso Corporation
WHITE PAPER: This white paper offers a check list that manufacturers can use for evaluating and comparing alternative Manufacturing Execution Systems (MES), Warehouse Management Systems (WMS) and Quality Management Systems (QMS).
Posted: 29 Aug 2008 | Published: 28 Aug 2008

Apriso Corporation

Offshore Software Test Automation: A Strategic Approach to Cost and Speed Effectiveness
sponsored by LogiGear Corporation
WHITE PAPER: This white paper presents an overview of an innovative approach to integrating global resourcing and the latest test automation tools. It also explores the software development and testing process, global resourcing and the automation of software testing.
Posted: 04 Aug 2008 | Published: 01 Jan 2006

LogiGear Corporation

The ECHO™ - Avaya Connection: ECHO™, and How It Interacts with Avaya's Telephony Solutions
sponsored by Teleformix
WHITE PAPER: Read this paper to learn how Teleformix's ECHO™ digital recording solution integrates seamlessly with Avaya's telephony systems, providing your company with a crucial customer service tool - quality assurance recording.
Posted: 11 Jul 2008 | Published: 01 Jul 2007

Teleformix

Telecom Switches Emphasis: Preliminary Analysis of the 2007 Telecom Industry Survey
sponsored by IBM
WHITE PAPER: As revenues from traditional telecom services decline, the continual erosion of technology barriers to adjacent industries offers the prospect of new markets for telecom providers.
Posted: 14 May 2008 | Published: 01 Oct 2007

IBM

RTSP: One of the Foundations of Convergence
sponsored by F5 Networks
WHITE PAPER: Real-Time Streaming Protocol (RTSP) is a foundation for the current convergence of communications. When implementing RTSP, the multiple port and protocol nature of RTSP makes streaming audio/video difficult to manage. This white paper explains it.
Posted: 28 Apr 2008 | Published: 01 Sep 2007

F5 Networks
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QUALITY CONTROL DEFINITION (continued): …  any consumer-related business or service. It is often used in information technology (IT) and consumer electronics.To some extent, QoE is user-dependent because some customers are easier to please than others. The best QoE evaluations are obtained by polling or sampling a large number of subscribers. Major factors that affect QoE include cost, reliability, efficiency, privacy, security, interface user-friendliness and user confidence. Environmental variables that can influence QoE include the user's terminal hardware (for example, hard-wired or cordless telephone set), the working environment … 

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