SmartCloud Control Desk: IBM Consolidates and Advances Its IT Service Management Offerings
sponsored by IBM
WHITE PAPER:
This EMA analyst report explores the latest service management tools and technologies and examines the influence of the cloud, convergence and consumerization on the ITSM market.
Posted: 02 May 2013 | Published: 02 May 2013
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Technology solutions from HP Enterprise Services drive continued success of Everest Funeral Planning
sponsored by Hewlett-Packard Limited
WHITE PAPER:
Read this white paper to learn how one developing organization designed a solution platform to leverage the latest in technology advances in cloud computing for an innovative, technology-enabled business model. Discover how they transformed an industry through vision and technology.
Posted: 10 Aug 2012 | Published: 31 May 2012
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HP Service Health Analyzer: Decoding the DNA of IT performance problems
sponsored by Hewlett-Packard Limited
WHITE PAPER:
CIOs today must have complete visibility into the health of their business services in order to adapt and survive in today's increasingly complex IT environment. Learn how you can leverage an analytics solution that can enable proactive solutions to problems with your applications and infrastructure as they arise.
Posted: 06 Mar 2012 | Published: 01 Dec 2011
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Conflicker Working Group - Lessons learned from Conflicker
sponsored by ComputerWeekly.com
WHITE PAPER:
In November 2008, Conficker A, the first of five variants of the malware, rapidly began infecting computers which had failed to install a Microsoft patch released just weeks earlier. In late December 2008, Conficker B added new mechanisms for distribution including USB storage devices.
Posted: 24 Oct 2011 | Published: 31 Jan 2011
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ESG: The Changing Landscape of Desktop Virtualization
sponsored by VMware, Inc.
WHITE PAPER:
Desktop virtualization is quickly becoming a top IT priority as businesses of all sizes adapt to the proliferation of endpoint devices, mobilization of the workforce, and simplified endpoint management. Access this white paper to learn more about the benefits of desktop virtualization.
Posted: 14 Aug 2012 | Published: 29 Feb 2012
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CW+: Quocirca Report: Telecoms re-invention – death of the traditional telco
sponsored by ComputerWeekly.com
WHITE PAPER:
The communications provider landscape is evolving as the demand for data—in fixed locations and on the move—outstrips the still growing demand for voice communications.
Posted: 24 Oct 2011 | Published: 03 Aug 2010
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Part the Clouds: Find the True Business Value
sponsored by Dell, Inc. and Intel®
WHITE PAPER:
A company-wide journey to the cloud can be very complex and is accomplished in multiple stages, with many intermediate goals to meet. This white paper discusses how one provider offers the right hardware, software and services to smooth your transition and ensure an optimal cloud experience.
Posted: 21 Nov 2011 | Published: 21 Nov 2011
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IT Service Management: Lay the foundation for reliable IT operations and support
sponsored by BMC-Accenture
WHITE PAPER:
As companies strive to improve performance, they typically encounter several challenges along the way. This white paper describes a few of these obstacles and explains why a service-oriented, lifecycle-based approach to management is essential.
Posted: 19 Aug 2011 | Published: 19 Aug 2011
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Reshaping IT in a Consumer Driven Era
sponsored by CA Technologies.
WHITE PAPER:
Mobile applications, smartphones, tablets, public cloud services, and social networking represent a new wave of technology adoption — one that significantly blurs the lines between business and personal domains. By unifying APM, IM, and SOM technologies, a successful service assurance implementation can focus an IT staff on business services.
Posted: 20 Jan 2012 | Published: 01 Oct 2011
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From Fear to Value: CIO Strategies for Propelling Business Through the Economic Crisis
sponsored by IBM
WHITE PAPER:
This whitepaper outlines key strategies for CIOs to drive business results through the economic crisis.
Posted: 28 May 2013 | Published: 06 Mar 2009
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