Protocol Acceleration White Papers

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Service Experience: The Next Value Driver for Global Business Services
sponsored by ServiceNow
WHITE PAPER: This guide sets forth a roadmap to begin the GBS experience journey based upon the lessons learned from several pioneering organizations.
Posted: 06 Oct 2023 | Published: 06 Oct 2023

TOPICS:  IT Management
ServiceNow

NVMe™ Spec Ratification and New ZNS Milestones
sponsored by Western Digital
WHITE PAPER: This paper will focus on Zoned Namespaces (ZNS) because there are significant milestones which were recently achieved that are particularly of interest for data center architects and developers.
Posted: 28 Oct 2020 | Published: 28 Oct 2020

TOPICS:  IT Management
Western Digital

2022 Gartner® Critical Capabilities for IT Service Management Platforms
sponsored by ServiceNow
WHITE PAPER: Read to learn about Gartner's key findings, recommendations, and other insights on the IT service management platform market that ServiceNow views as invaluable This paper also explains why Gartner scored ServiceNow's ITSM platform higher than any other platform.
Posted: 25 Jan 2023 | Published: 25 Jan 2023

TOPICS:  IT Management
ServiceNow

The Business Value of Running Applications on VMware Cloud on AWSin VMware Hybrid Cloud Environments
sponsored by VMware
WHITE PAPER: Discover how VMware customers were able to achieve strong business value and cost reductions.
Posted: 16 Apr 2021 | Published: 16 Apr 2021

TOPICS:  IT Management
VMware

Take Control of Diverse and Rapidly Evolving Enterprise Risks
sponsored by ServiceNow and NewRocket
WHITE PAPER: ServiceNow® works with organizations around the world to help them effectively manage enterprise risk and compliance. This paper identifies three key pillars for success that allow those organizations to respond proactively and consistently to the full spectrum of risks they face.
Posted: 11 Jan 2023 | Published: 11 Jan 2023

TOPICS:  IT Management
ServiceNow and NewRocket

Inclusion = everyone: Expert advice for improving tech diversity
sponsored by TechTarget ComputerWeekly.com
WHITE PAPER: At the Computer Weekly diversity in tech event, experts proposed a 15-point plan to improve diversity and inclusion across the industry. Suggestions focused on getting people into the sector and keeping them there. Download the full report here.
Posted: 02 Mar 2023 | Published: 03 Mar 2023

TechTarget ComputerWeekly.com

The Arrival of the Hybrid Digital Workplace
sponsored by ServiceNow
WHITE PAPER: In the next normal, more enterprises are embracing the concept hybrid digital workplace and building a working environment that prioritises the employee experience, flexibility, and productivity. Read our eBook and see how you can plan for a better workplace that prioritises the employee in the next normal.
Posted: 05 Jan 2022 | Published: 19 Nov 2020

TOPICS:  IT Management
ServiceNow

The Leader's Tech Guide to Hybrid Work
sponsored by Dell Technologies and Google
WHITE PAPER: Businesses have embraced more hybrid ways of working, with employees working in remote locations. Learn how to keep them connected, secure, and productive.
Posted: 26 May 2021 | Published: 26 May 2021

TOPICS:  IT Management
Dell Technologies and Google

Reimagining IT Service Delivery and Operations in Unimagined Times
sponsored by ServiceNow
WHITE PAPER: Today’s workforce scenario has quickly exposed ugly IT processes. Fortunately, a lot of these challenges can be solved by combining ITSM and ITOM practices. Dive into this guide to learn the three pros of harnessing a combined ITSM and ITOM platform.
Posted: 19 Jan 2022 | Published: 15 Jul 2020

TOPICS:  IT Management
ServiceNow

Fintech on Alibaba Cloud
sponsored by Alibaba Cloud
WHITE PAPER: Learn how the Alibaba Cloud FinTech on the Cloud solution can boost end user satisfaction and expedites their time-to-market.
Posted: 25 Mar 2021 | Published: 25 Mar 2021

TOPICS:  IT Management
Alibaba Cloud