Profiling

WHITE PAPER: Creating a single view of customer information starts with correct data. Read this paper to learn 10 steps that assist with improving data quality.

Posted: 21 Nov 2011 | Published: 21 Nov 2011

WHITE PAPER: Find out how to prevent ISPs from confusing your legitimate messages with spam and ensure that your emails are promply delivered. Review the top ten reasons you need an email delivery service to guarantee the success of your email program.

Posted: 02 Jan 2012 | Published: 02 Jan 2012

WHITE PAPER: A new approach to Business Process Management (BPM) is the use of BPM and SOA together in a layering strategy. This white paper explores the BPM layered concept and offers a case study of how ABN AMRO, one of the world's largest financial institutions, has benefited from its deployment.

Posted: 21 Dec 2009 | Published: 21 Dec 2009

WHITE PAPER: Read this paper to learn how to leverage location analytics to solve your sales, customer relationship management (CRM), and marketing challenges. Combining business intelligence (BI) data with cartographic tools can reveal hidden information and make sense out of the chaos of your data.

Posted: 23 Mar 2012 | Published: 23 Mar 2012

WHITE PAPER: This brief resource outlines 5 steps you can take now to successfully engage customers across channels and realize profits.

Posted: 22 Mar 2012 | Published: 22 Mar 2012

WHITE PAPER: Improve productivity and customer service with a lean approach to manufacturing. Read this white paper to learn how ERP works with lean to identify value and non-value components with your SAP system to give you a competitive edge.

Posted: 25 Apr 2007 | Published: 25 Apr 2007

WHITE PAPER: Implementing Enterprise Resource Planning (ERP), Contact Relationship Management (CRM), and Enterprise Asset Management (EAM) is complicated. Here are six simple steps to take to manage that complexity.

Posted: 04 Feb 2008 | Published: 04 Feb 2008

WHITE PAPER: This resource presents a data center infrastructure transformation and modernization solution using a patent-pending, detailed approach to help you draw up an effective plan to create a standardized, highly automated hosting environment, able to support your organization’s business goals.

Posted: 10 Oct 2011 | Published: 10 Oct 2011

WHITE PAPER: The objective of this paper from Business Objects, an SAP company, is to provide insight into what issues are unique to data migration projects and to offer advice on how to best approach them.

Posted: 10 Feb 2009 | Published: 10 Feb 2009

WHITE PAPER: Read this paper to learn why an all-Internet Protocol (IP)-based contact center solution such as the SAP Business Communication Management (BCM) is attractive to administrators seeking to lower call costs, reduce hardware needs, and improve the operational performance of multiple centers and communication channels.

Posted: 27 Mar 2012 | Published: 27 Mar 2012

WHITE PAPER: Just as the U.S. space program could not have put a man on the moon using conventional aviation technology, IT leaders and business executives cannot use yesterday’s approaches to realize tomorrow’s objectives.

Posted: 21 Oct 2011 | Published: 21 Oct 2011

WHITE PAPER: Whether you are trying to reduce costs, manage risks, decrease capital expenditures, or expand your business, you must make sure to select the right service that offers the experience and expertise to help you achieve your goals. Access this resource to learn how to leverage your vital strategic resources while transforming your credit services.

Posted: 09 Jan 2012 | Published: 09 Jan 2012

WHITE PAPER: This paper explores the challenges of trying to deliver quick time-to -value for IT projects and achieve the status of ‘agile enterprise’. It illustrates how IBM® WebSphere® ILOG BRMS can facilitate the alignment of IT with business and support the implementation of an ADS to provide business value within months of project adoption.

Posted: 12 Dec 2010 | Published: 12 Dec 2010

WHITE PAPER: Read this guide to learn five areas to consider when choosing a SaaS CRM solution.

Posted: 06 Jun 2011 | Published: 06 Jun 2011

WHITE PAPER: Read this white paper to explore 5 key strategies to enhance customer satisfaction and discover how to leverage enterprise resource planning (ERP) technology to meet this objective.

Posted: 15 Mar 2012 | Published: 15 Mar 2012

WHITE PAPER: Alpha ImageWorks 9000 centralizes patient records into a single, secure repository, providing easy access, accelerated processing time and billing, and significant time saving in reviewing patient records.

Posted: 24 Oct 2011 | Published: 24 Oct 2011

WHITE PAPER: Microsoft patterns and practices provides .NET developers with guidance, tools, libraries, and frameworks to help them build better applications.  Development teams adopting patterns and practices achieved greater developer productivity and improved ongoing application management and application performance.

Posted: 21 Oct 2011 | Published: 21 Oct 2011

WHITE PAPER: After implementing Foglight, a major telecommunications company gained the ability to monitor and control its entire IT applications infrastructure in greater depth avoiding downtime and extra support staff, while boosting efficiencies of business-critical applications and staff productivity.

Posted: 26 Oct 2011 | Published: 26 Oct 2011

WHITE PAPER: Senior managers who have balked at the cost and complexity of adopting technology such as business intelligence (BI) and performance management (PM) should consider IBM Cognos Express as a way to adopt these technologies while minimizing time to benefit, deployment costs, and support costs.

Posted: 24 Oct 2011 | Published: 24 Oct 2011

WHITE PAPER: SAP users preparing to invest in functionality such as business intelligence (BI) or performance management (PM) should consider an IBM Cognos application.

Posted: 20 Oct 2011 | Published: 20 Oct 2011

WHITE PAPER: IBM’s SPSS acquisition gives SPSS users a broader support network, IBM Cognos users a predictive analytics platform, and more enterprise users one-stop shopping.  Looking to the future, that could mean analytics ― and better predictive decision making ― on every desktop.

Posted: 24 Oct 2011 | Published: 24 Oct 2011

WHITE PAPER: Independent software vendors (ISVs) that embed DataDirect drivers can leverage DataDirect’s expertise to improve data connectivity.  Using DataDirect helps them reduce cost and risk so they can focus on innovation and competitive advantage.

Posted: 20 Oct 2011 | Published: 20 Oct 2011

WHITE PAPER: Life Sciences is one of the fastest moving and most dynamic global industry sectors.

Posted: 20 Oct 2011 | Published: 20 Oct 2011

WHITE PAPER: Companies should consider investments in time and attendance applications as a low-risk, low-cost way to reduce payroll costs and improve productivity.  Companies that already have time and attendance applications should consider maximizing the breadth of their deployment or extending it to other workforce-related functions.

Posted: 20 Oct 2011 | Published: 20 Oct 2011

WHITE PAPER: Most companies have pay rule environments with some complexity, such as multiple states and shift differentials or collective bargaining agreements.

Posted: 20 Oct 2011 | Published: 20 Oct 2011