Profiling Customers White Papers

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May 26, 2012

Business of Information Technology > Business Processes > Marketing >
Profiling Customers

Profiling Customers White Papers (View All Report Types)

Winning in Today's Environment: Six Imperatives for the Chief Sales Officer sponsored by Oracle Corporation WHITE PAPER: Download the Oracle CRM White Paper, "Winning in Today's Environment: Six Imperatives for the Chief Sales Officer," to learn how you can deploy several best practices to achieve unparalleled sales success in your organization. Posted: 20 Oct 2009 \| Published: 20 Oct 2009 TOPICS: CRM \| CRM Analytics \| CRM Analytics Software \| CRM Best Practices \| CRM Software \| Customer Profiles \| Dashboards \| Reporting Software \| Sales \| Sales Channels \| Sales Representatives

Making a Single View of the Customer Work sponsored by DataFlux Corporation WHITE PAPER: As many executives embrace the idea of a true “single version of the truth” about their customers, they face the fact that their data warehouse and CRM systems, however successful, haven’t reached this goal. Posted: 16 Jun 2011 \| Published: 16 Jun 2011 TOPICS: Customer Data Integration \| Customer Data Management \| Customer Loyalty \| Customer Profiles \| Customer Retention \| Customer Satisfaction \| Data Analytics \| Data Collection

Circumstances and Customers Have Changed: Has Your Loyalty Program Kept Pace? sponsored by Oracle Corporation WHITE PAPER: This white paper highlights some of the issues that reduce or increase the effectiveness of customer loyalty programs and suggests a solution that offers tips for building a more loyal customer base. Posted: 02 Oct 2009 \| Published: 02 Oct 2009 TOPICS: CRM \| CRM Best Practices \| Customer Loyalty \| Customer Profiles \| Customer Satisfaction \| Customer Service

The Authentication Revolution: Phones Become the Leading Multi-Factor Authentication Device sponsored by PhoneFactor WHITE PAPER: This paper will address the key drivers for this market shift and includes real-world case studies from organizations that have made the move to phone-based authentication. It also introduces PhoneFactor, the leading provider of phone-based multi-factor authentication. Posted: 06 Jan 2012 \| Published: 06 Jan 2012 TOPICS: Authentication \| Data Security \| Fraud Protection \| Identification Systems \| Identity Management \| Scalability Testing \| Security Systems \| User Base

Top 10 Reasons to Modernize the Desktop sponsored by VMware, Inc. WHITE PAPER: Faced with a growing number of client devices, new user requirements, and the challenges of desktop management, many companies are determining that the conventional PC-centric model is no longer effective. This white paper explores the concept behind desktop modernisation and outlines ten reasons to adopt it. Posted: 27 Apr 2012 \| Published: 27 Apr 2012 TOPICS: Collaboration \| Desktop Management \| Desktop Virtualization \| Hardware \| PC Operating Systems \| Personal Computers \| User Base \| User Experience \| User Needs Assessments

Orchestrated Service Management: A new process-driven approach to ITSM that addresses cost, visibility and usability challenges sponsored by SERENA Software, Inc. WHITE PAPER: This whitepaper compares and contrasts Orchestrated Service Management (OSM) systems to the other classes of ITSM systems in use today. It describes these defining characteristics, thereby creating a template for IT leaders to use when evaluating modern ITSM systems. Posted: 04 Apr 2012 \| Published: 04 Apr 2012 TOPICS: Business IT Alignment \| Business of Information Technology \| Business Process Management \| Business Service Management \| IT Best Practices \| IT Infrastructure \| IT Management \| IT Management Services \| IT Managers \| IT Service Management \| IT Services \| ITIL

Cloud Services for Fax Communication in SAP sponsored by Esker Inc. WHITE PAPER: In this white paper, learn how cloud faxing addresses inefficiency of fax machines, hidden costs of fax servers, and the functional limitations of basic outsourced fax services. Posted: 03 Jan 2012 \| Published: 03 Jan 2012 TOPICS: Business Process Management \| Business Processes \| Cloud Computing \| Cloud Management \| Fax Equipment \| Fax Services \| SAP (Product)

JBoss Enterprise BRMS Value Proposition and Differentiation sponsored by Red Hat and JBoss WHITE PAPER: Read this white paper to discover why JBoss Enterprise Business Rules Management System (BRMS), with the inclusion of complex event processing (CEP), might be the best BRMS option for you. Learn how it can improve business agility, reduce costs, and improve customer satisfaction in a wide range of enterprise and government settings. Posted: 20 Mar 2012 \| Published: 20 Mar 2012 TOPICS: Business Intelligence \| Business Process Management \| Business Process Management Software \| Business Processes \| Open Source \| Open Source BI \| SOA

Risk-Based Test Automation from a Business Process Perspective: Automating the Testing of Critical Business Processes Enables you to Manage Change More Effectively sponsored by Worksoft WHITE PAPER: Being able to adapt your business processes to changing environments effectively is crucial to the overall success of your business. Read this white paper to learn how SAP users can implement the best risk-based testing strategies and the right automated testing tool to accommodate change. Posted: 02 Apr 2012 \| Published: 02 Apr 2012 TOPICS: Business Process Automation \| Business Process Automation Software \| Business Process Management \| Business Process Management Software \| Business Processes \| Risk Assessment \| Risk Management \| Testing

Consolidate Fax to Cut Costs and Ensure Reliable Communications sponsored by OpenText WHITE PAPER: This whitepaper explores how fax consolidation can help business stretch their IT dollars farther while maintaining the services that support their business processes and revenue generation. Posted: 11 Apr 2012 \| Published: 11 Apr 2012 TOPICS: Business Integration \| Business IT Alignment \| Business Management \| Business of Information Technology \| Business Performance Management \| Business Process Management \| Document Imaging \| Document Management \| Document Management Software \| Fax Equipment \| Fax Formats \| Fax Machines \| Fax Server Hardware \| Fax Software \| Information Management \| Network Peripheral Hardware

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