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Professional Services AdministrationWhite Papers (View All Report Types)
 
Netsurit Moves 12,000 Devices to N-Able
sponsored by N-able Technologies
WHITE PAPER: This case study explains how one MSP was able to leverage the IT channel's #1 RMM and MSP professional services automation (PSA) platform.
Posted: 19 Sep 2014 | Published: 19 Sep 2014

N-able Technologies

Create a Referral Program to Grow Your IT Business
sponsored by ConnectWise
WHITE PAPER: The primary mode of growth for most technology provider businesses is by good, old word of mouth.  Yet, many businesses have not established an official referral program to capture as many referrals as possible.  Check out this guide to find the proven best strategies for creating the perfect referral program for your business.
Posted: 16 Jul 2013 | Published: 16 Jul 2013

ConnectWise

Five Services to Grow Your Business
sponsored by ConnectWise
WHITE PAPER: What's your growth and client retention strategy? Technology providers need to be on the breaking edge of technology trends and consumer demands.  The last thing you want is to lose a client because you don't offer a certain service.  So what services are clients asking for in 2013?  Download this eBook to keep you ahead of the curve.
Posted: 21 Dec 2012 | Published: 21 Dec 2012

ConnectWise

Shavlik Customer Update: What is the Conficker worm, referred to as "Downadup"?
sponsored by Shavlik Technologies
WHITE PAPER: This paper describes the risks posed by the Downadup worm and how Shavlik is uniquely suited to help customers respond quickly. Read this brief paper to learn how Shavlik makes it easy for users to do targeted installation of solutions that automate and control patch and configuration management processes while minimizing operational impact.
Posted: 11 Feb 2009 | Published: 11 Feb 2009

Shavlik Technologies

Job Scheduling Evolution: Workflows, Workloads and Automation in IT
sponsored by CA Technologies.
WHITE PAPER: CA provides extended capabilities for users to address integration requirements, standardization of procedures, and compliance initiative in the data center through the combination of workflow and Workload Automation.
Posted: 06 Mar 2008 | Published: 01 Jan 2007

CA Technologies.

Integrating Cloud Backups Into Your MSP Management Platforms
sponsored by Intronis
WHITE PAPER: In this white paper, you will learn how to integrate offsite backup services into existing remote monitoring management (RMM) and professional services automation (PSA) platforms.
Posted: 22 Jul 2013 | Published: 22 Jul 2013

Intronis

Business Analytics and Optimization for the Intelligent Enterprise
sponsored by IBM
WHITE PAPER: It’s easy to understand why business leaders regard their experience and intuition as inadequate tools for optimizing their enterprises.
Posted: 14 Dec 2010 | Published: 14 Dec 2010

IBM

SDN meets the real-world: implementation benefits and challenges
sponsored by Nuage Networks
WHITE PAPER: From little more than a research project a decade or so ago, SDN has become one of the biggest trends in the data center, and for good reason.
Posted: 03 Oct 2014 | Published: 03 Oct 2014

Nuage Networks

Redefining the Economics of Storage
sponsored by Dell, Inc.
WHITE PAPER: This white paper assesses a storage service solution that frees IT staff from day-to-day tasks, so they can take on more important and urgent business initiatives.
Posted: 10 Oct 2014 | Published: 31 Aug 2014

Dell, Inc.

Software-Defined Storage — Enabling the Next-Generation Enterprise IT Infrastructure
sponsored by Dell, Inc.
WHITE PAPER: This white paper highlights an SDS platform that provides end-to-end solutions that fully meet performance, availability, support, and scalability needs.
Posted: 09 Oct 2014 | Published: 30 Sep 2014

Dell, Inc.
 
 
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