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Professional Services Administration White Papers (View All Report Types)
 
Shavlik Customer Update: What is the Conficker worm, referred to as "Downadup"?
sponsored by Shavlik Technologies
WHITE PAPER: This paper describes the risks posed by the Downadup worm and how Shavlik is uniquely suited to help customers respond quickly. Read this brief paper to learn how Shavlik makes it easy for users to do targeted installation of solutions that automate and control patch and configuration management processes while minimizing operational impact.
Posted: 11 Feb 2009 | Published: 11 Feb 2009

Shavlik Technologies

6 Benefits of Managing Projects on Salesforce
sponsored by FinancialForce
WHITE PAPER: In this guide, uncover how you can combine your Salesforce CRM with a cloud-based Professional Services Automation (PSA) application to achieve 6 key benefits that can drive project success.
Posted: 18 Sep 2015 | Published: 18 Sep 2015

FinancialForce

Business Analytics and Optimization for the Intelligent Enterprise
sponsored by IBM
WHITE PAPER: It’s easy to understand why business leaders regard their experience and intuition as inadequate tools for optimizing their enterprises.
Posted: 14 Dec 2010 | Published: 14 Dec 2010

IBM

Create a Referral Program to Grow Your IT Business
sponsored by ConnectWise
WHITE PAPER: The primary mode of growth for most technology provider businesses is by good, old word of mouth.  Yet, many businesses have not established an official referral program to capture as many referrals as possible.  Check out this guide to find the proven best strategies for creating the perfect referral program for your business.
Posted: 16 Jul 2013 | Published: 16 Jul 2013

ConnectWise

Job Scheduling Evolution: Workflows, Workloads and Automation in IT
sponsored by CA Technologies.
WHITE PAPER: CA provides extended capabilities for users to address integration requirements, standardization of procedures, and compliance initiative in the data center through the combination of workflow and Workload Automation.
Posted: 06 Mar 2008 | Published: 01 Jan 2007

CA Technologies.

Integrating Cloud Backups Into Your MSP Management Platforms
sponsored by Intronis
WHITE PAPER: In this white paper, you will learn how to integrate offsite backup services into existing remote monitoring management (RMM) and professional services automation (PSA) platforms.
Posted: 22 Jul 2013 | Published: 22 Jul 2013

Intronis

Beyond Bug Tracking with JIRA
sponsored by Perforce Software, Inc.
WHITE PAPER: Discover how to make JIRA more efficient for larger projects through approaches like using purchased add-ons or integration with a modern project management platform.
Posted: 16 Oct 2017 | Published: 16 Oct 2017

Perforce Software, Inc.

The Role of Integration in Application Modernization
sponsored by Dell Boomi
WHITE PAPER: Discover how to modernize legacy environments and better incorporate cloud apps for digital transformation, big data, mobile, and IoT initiatives with a sound foundation for app integration.
Posted: 23 Oct 2017 | Published: 23 Oct 2017

Dell Boomi

5 Practices for Reducing Requirements Churn
sponsored by Perforce Software, Inc.
WHITE PAPER: Discover 5 ways to keep your project on time and on budget while keeping requirements churn in check.
Posted: 13 Oct 2017 | Published: 13 Oct 2017

Perforce Software, Inc.

The Shift to SaaS: A High-Value Opportunity for ISVs
sponsored by Microsoft
WHITE PAPER: This white paper will discuss the benefits that stem from changes to an ISV's business model and operating model, as well as suggestions on how to prepare for a SaaS transition. See how 20 ISVs successfully transitioned from a traditional software licensing and delivery model to SaaS.
Posted: 01 Sep 2017 | Published: 01 Jun 2017

Microsoft
 
 
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