Production Documentation

WHITE PAPER: There are many articles devoted to what is hot in the IT industry, so we won't rehash them here. Instead, we will focus on skills that are going away. If these skills are all you have, soon you may be in an unemployment line. If these skills are the most recent ones you have, NOW is the time to update your skill set and prepare for the future.

Posted: 08 May 2013 | Published: 08 May 2013

WHITE PAPER: This paper shows that by accelerating the adoption and widening the footprint of service lifecycle management, IT can turn cloud into an opportunity to transition smoothly into a new world of hybrid delivery. It also presents five actions senior IT management can take to expedite this transition with minimal risk and disruption.

Posted: 01 Mar 2013 | Published: 01 Mar 2013

WHITE PAPER: Review this white paper to explore the latest architectural improvements in Exchange Server 2010 along with the sizing and server role considerations for this upgrade. In addition, learn more about deployment models and example hardware options.

Posted: 11 Apr 2013 | Published: 11 Apr 2013

WHITE PAPER: Don't overlook one of your most crucial data center resources – the people. This resource offers details about a facility operations certification program designed to help you ensure prepared, disciplined and consistent data center operations.

Posted: 07 May 2013 | Published: 07 May 2013

WHITE PAPER: Bursting and mailing pre-printed forms can be costly and time-consuming.  Check out this brief resource to learn about a technology that prints intricately formatted documents using cost-effective laser printers.

Posted: 25 Mar 2013 | Published: 25 Mar 2013

WHITE PAPER: This white paper takes an in-depth look at ways mobile services can actually improve how technology services are delivered into the business. Read now to learn how your IT department can adapt to the mobile business climate by delivering user-driven business services that promise to improve efficiency, innovation and profit.

Posted: 24 Jan 2013 | Published: 24 Jan 2013

WHITE PAPER: Your SAP enterprise resource planning (ERP) system is mission-critical to your company, so ensuring it is running at peak efficiency is a must. Without the proper upgrade strategy, however, your ERP system could become obsolete. Read on to learn a next-gen method for making ERP upgrades efficient and effective.

Posted: 11 Feb 2013 | Published: 11 Feb 2013

WHITE PAPER: Implementing an enterprise resource planning (ERP) system can provide significant efficiency benefits, but without a solid plan in place an ERP initiative can quickly go awry.  Review this exclusive paper to find out how to avoid common implementation mistakes and learn five fool-proof steps to a successful ERP implementation.

Posted: 07 Feb 2013 | Published: 07 Feb 2013

WHITE PAPER: This informative paper describes the implications of managing the availability of IT infrastructure across the enterprise and looks at the typical cost of downtime for various industries and regions. Read today for best practices to minimize downtime and discover the role of support and advance support services in maximizing system performance.

Posted: 17 May 2013 | Published: 30 Apr 2012

WHITE PAPER: This white paper outlines the additions and changes that have been made to the latest edition of The Guide to the Project Management Body of Knowledge® (PMBOK), allowing you to strategically plan for project management success. Read on to learn more.

Posted: 15 Jan 2013 | Published: 31 Dec 2012