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Streamline Authentication with Voice Biometrics to Improve Contact Center Customer Experiences
sponsored by NICE Systems, Inc
WHITE PAPER: Discover how voice biometrics (VB) streamlines your entire customer authentication system, improves contact center efficiency, enhances security for sensitive customer data, and creates better overall customer experiences.
Posted: 04 Aug 2017 | Published: 04 Aug 2017

NICE Systems, Inc

Protect Your Customer Data for Peace of Mind
sponsored by Cisco Systems, Inc.
WHITE PAPER: When dealing with something as invaluable as customer data, think about creating a unified strategy that incorporates the network, people, and tools. Read this paper for advice on how to protect your customers data for piece of mind.
Posted: 22 Feb 2008 | Published: 01 Jan 2007

Cisco Systems, Inc.

The business impact of data security regulations: Featuring Massachusetts
sponsored by Sophos, Inc.
WHITE PAPER: This article discusses some aspects of a new regulation -- 201 CMR 17:00 -- and offers suggestions on how data security best practices can help with compliance. Companies should discuss the regulation in detail with their legal consul to examine how it affects their unique circumstances and the best course of action to be taken.
Posted: 11 Aug 2009 | Published: 11 Jun 2009

Sophos, Inc.

Nine Easy Steps for a Quick Customer Experience Tune-Up
sponsored by SAP America, Inc.
WHITE PAPER: As competitors begin to offer comparable products, the customer experience (CE) becomes the new imperative for ensuring customer loyalty and satisfaction. This white paper provides nine easy steps for a quick customer experience tune-up. Use these helpful tips to start improving your customer experience today.
Posted: 25 Jul 2011 | Published: 25 Jul 2011

SAP America, Inc.

Scalable Data Quality: A Seven Step Plan for Any Size Organization
sponsored by Melissa Data Corp
WHITE PAPER: No matter the size of your business, data quality is an absolute requirement for success. Learn the seven steps you need to develop a plan for data quality - one that scales to your growing business needs.
Posted: 07 Jun 2007 | Published: 01 Jun 2007

Melissa Data Corp

Web Application Security: Automated Scanning versus Manual Penetration Testing
sponsored by Logicalis
WHITE PAPER: This paper explains the two primary methods for discovering Web application vulnerabilities: using manual penetration testing and code review or using automated scanning tools and static analysis.
Posted: 11 Dec 2008 | Published: 11 Dec 2008

Logicalis

SSL: The Backbone of Doing Business over the Internet
sponsored by VeriSign, Inc
WHITE PAPER: Read this white paper to learn about technology in place today that helps online businesses protect sensitive customer data, authenticate themselves, and build consumer trust.
Posted: 17 Feb 2014 | Published: 01 Oct 2008

VeriSign, Inc

Certifiedmail Managed Service
sponsored by DataMotion
WHITE PAPER: Schalleur, Devine & Surgent (SDS) is a mid‐sized Certified Public Accounting agency with over 30 employees comprised of CPAs and other certified professionals based in Devon, Pennsylvania.
Posted: 09 Feb 2011 | Published: 08 Feb 2011

DataMotion

Lessons Learned: Top Reasons for PCI Audit Failure and How to Avoid Them
sponsored by VeriSign, Inc
WHITE PAPER: The drive to protect credit card data is vital, but many companies have yet to implement technologies and processes needed to address Payment Card Industry (PCI) compliance. This white paper examines top reasons for PCI failure and how to avoid them.
Posted: 21 Nov 2006 | Published: 01 Jul 2006

VeriSign, Inc

Making Support Social: Turning Customer Engagement Into Customer Success
sponsored by Consona Corporation
WHITE PAPER: Social media is fundamentally changing how businesses and their customers interact. In this paper, learn of some of the broad trends in social media, and then provide specific guidance on how to use social media to deliver support better, faster and cheaper.
Posted: 17 Jun 2011 | Published: 01 May 2010

Consona Corporation
 
 
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