Business Continuity Management: A holistic approach
sponsored by BlueCentral
WHITE PAPER:
A successful business is based on continuity. This resource presents three key elements that you must consider with your business continuity landscape including crisis management, IT recovery, and business recovery. Inside, discover a holistic approach to managing and integrating these three stages of recovery.
Posted: 14 Mar 2012 | Published: 14 Mar 2012
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CIO Tech Dossier: Application Performance Management: The End User is King
sponsored by CA Technologies.
WHITE PAPER:
Access this resource to discover the ways that application performance management (APM) creates an agile IT environment that offers measurable benefits, including improved end-user satisfaction, increased efficiency, and greater support of business objectives.
Posted: 08 May 2012 | Published: 08 May 2012
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How IT can work with the gadget-conscious Generation Y
sponsored by ComputerWeekly.com
WHITE PAPER:
Generation Y is rapidly entering the workforce, bringing with it the most technology-literate set of workers ever employed. They don’t want to be locked down and restricted – they want flexibility and the freedom to use their own devices and familiar social tools in their jobs. That presents a whole new set of risk management challenges.
Posted: 21 Oct 2011 | Published: 21 Oct 2011
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DC Water Keeps Data Flowing Efficiently With HP VirtualSystem
sponsored by HP & Intel
WHITE PAPER:
This white paper discusses how one organization leveraged an advanced virtual solution to build a private cloud so that they could rapidly access data in a cost-effective manner. Learn how this platform helped them to meet the needs of their business and review the significant benefits they are now enjoying.
Posted: 18 May 2012 | Published: 18 May 2012
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Ovum: Security trends to watch in 2011
sponsored by ComputerWeekly.com
WHITE PAPER:
Security needs are growing fast. Businesses are facing a large-scale and well-resourced criminal network intent on defrauding them and their customers. On top of this there is the growing threat of cyber espionage, and the need to meet ever more stringent compliance benchmarks.
Posted: 24 Oct 2011 | Published: 24 Oct 2011
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Why ITIL® is Important
sponsored by Global Knowledge
WHITE PAPER:
Discover what the Information Technology Infrastructure Library (ITIL) is and what benefits your organization can gain from leveraging this set of best practices, such as improved service delivery and increased agility.
Posted: 16 Apr 2012 | Published: 16 Apr 2012
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Mind the Gap: What is an ITIL Gap Analysis?
sponsored by Global Knowledge
WHITE PAPER:
Discover how a gap analysis can reveal areas where the reality and long-term vision of your organization are diverging and provide the momentum needed to start adopting service management best practices. Find out how gap analysis can help your company identify what it does well and how to achieve its goals.
Posted: 13 Apr 2012 | Published: 13 Apr 2012
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CW+: The Open Group: Cloud buyers’ decision tree
sponsored by ComputerWeekly.com
WHITE PAPER:
This White Paper describes a Decision Tree that could be used to help you discover where Cloud opportunities and solutions might fit in your organization. It is put forward for discussion, with the intention that this discussion, and validation in the field, will result in a practical tool for use by enterprises.
Posted: 21 Oct 2011 | Published: 21 Oct 2011
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Why Consider Serena For Orchestrating IT Service Management: 3 Reasons To Evaluate Serena When Replacing Or Extending Existing Service Desk Solutions
sponsored by SERENA Software, Inc.
WHITE PAPER:
Read this white paper to learn about how Serena is well positioned to help customers that want to re-evaluate, restructure and orchestrate their service delivery processes that cross organizational boundaries as part of a broader ITSM initiative.
Posted: 03 Apr 2012 | Published: 03 Apr 2012
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Orchestrated Service Management: A new process-driven approach to ITSM that addresses cost, visibility and usability challenges
sponsored by SERENA Software, Inc.
WHITE PAPER:
This whitepaper compares and contrasts Orchestrated Service Management (OSM) systems to the other classes of ITSM systems in use today. It describes these defining characteristics, thereby creating a template for IT leaders to use when evaluating modern ITSM systems.
Posted: 04 Apr 2012 | Published: 04 Apr 2012
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