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Building Recurring Revenue as a Service Provider in 2014
sponsored by N-able Technologies
WHITE PAPER: This white paper is an excellent resource for both IT service providers and MSPs, discussing the process and advantages of moving to a model with consistent monthly fees, as well as providing an overview of the current MSP market.
Posted: 02 Oct 2014 | Published: 30 Sep 2014

N-able Technologies

Increase Visibility With the Help of Unified IT Monitoring
sponsored by CA Technologies.
WHITE PAPER: This informative whitepaper examines the role of unified IT monitoring in simplifying modern IT challenges by bringing infrastructure, application and service level visibility together.
Posted: 01 Aug 2014 | Published: 01 Aug 2014

CA Technologies.

All the Help Desk You Need
sponsored by N-able Technologies
WHITE PAPER: This informative guide explores one company's help desk manager platform and how it can enhance your services.
Posted: 05 Jun 2014 | Published: 05 Jun 2014

N-able Technologies

Personal Devices at Work
sponsored by Google
WHITE PAPER: Explore this resource to discover how you can utilize Google Apps for Business to deploy your own BYOD program and manage your employees' mobile devices without compromise. Read on now to learn more.
Posted: 20 Aug 2014 | Published: 20 Aug 2014

Google

Top 10 Key Elements for Leading Edge Service Management
sponsored by Monitor 24-7
WHITE PAPER: Access this white paper to get the top 10 key elements required from your application which will provide a flexible service management framework capable of operating your way. You'll learn how you can improve your customer-facing functions with a simple set of service management tools.
Posted: 04 Nov 2014 | Published: 15 Oct 2014

Monitor 24-7

Extracting the Full Business Value from Cloud Services
sponsored by NaviSite
WHITE PAPER: This white paper proposes that the key to achieving the most value from cloud investments includes considering the impact that they will have throughout an entire organization, and explores real-world customer experiences that examine the true business impact of the cloud.
Posted: 30 Sep 2014 | Published: 30 Sep 2014

NaviSite

How to Meet the Growing Demands on IT: Four Steps Along the Path
sponsored by Rackspace
WHITE PAPER: Read this white paper to uncover how outsourcing opens up possibilities for your IT staff to work on more strategic projects while increasing business agility. Discover the four configurations for managing your IT staff and how to transform them into service brokers to advance your organization.
Posted: 17 Nov 2014 | Published: 11 Jul 2014

Rackspace

Journey to IT-as-a-Service Powered by Software-Defined Data Centers: An Executive Summary
sponsored by VMware, Inc.
WHITE PAPER: Business demands today are 24/7. This exclusive whitepaper explores the role IT-as-a-Service can play in meeting these demands.
Posted: 08 Oct 2014 | Published: 12 Sep 2013

VMware, Inc.

The Future of IT: A Customer First Approach
sponsored by BMC Software, Inc.
WHITE PAPER: This whitepaper covers a new approach IT has to take in treating its internal users like customers, focusing on and catering to their needs.
Posted: 17 Feb 2014 | Published: 13 Feb 2013

BMC Software, Inc.

Want Personalized Service Delivery? Consider MyIT.
sponsored by BMC Software
WHITE PAPER: This whitepaper covers how users demand the same availability and performance from their work IT services and applications as they find from those they use in their spare time.
Posted: 20 Dec 2013 | Published: 20 Dec 2013

BMC Software
 
 
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