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People Portals White Papers (View All Report Types)
 
Evolving IT from Provider to Partner
sponsored by MuleSoft
WHITE PAPER: Learn how to design IT processes to lead the charge in enabling connectivity between business divisions. Explore how you can leverage IT transformation and API management to unify your company and spark innovation. In addition, tap into the 3 top outcomes for a center of IT enablement.
Posted: 21 Apr 2016 | Published: 21 Apr 2016

MuleSoft

How to Deploy Infrastructure as a Service (IaaS) with a Solid Cloud Foundation
sponsored by IBM
WHITE PAPER: In this white paper, learn how to deploy infrastructure as a service (IaaS) by way of integrating cloud with your IT resources and processes.
Posted: 22 Jan 2016 | Published: 31 Dec 2015

IBM

Eight Essential Helpdesk Tools Every MSP Needs
sponsored by Solarwinds N-able
WHITE PAPER: Everyone knows that you need the right tools for the job. The problem is that there are so many tools on the market that it is hard to determine which are best for your business. Access this white paper to learn about the eight must-have tools for your MSP business.
Posted: 20 Apr 2016 | Published: 06 Apr 2016

Solarwinds N-able

Why Current Backup Needs to Be Revolutionized
sponsored by LogicNow
WHITE PAPER: This white paper outlines how to provide your clients with innovative backup and recovery tools. Read on to learn how you can successfully backup, restore, and scale with minimal effort while simplifying management of backup processes.
Posted: 25 Aug 2015 | Published: 25 Aug 2015

LogicNow

Give your connections a boost.
sponsored by Verizon
WHITE PAPER: Never before has there been a greater need for performance-based solutions that offer the support for today's IP applications. Access this fact sheet to see how you can realize agile Internet connections that provide the speed your business needs.
Posted: 13 May 2016 | Published: 30 Sep 2015

Verizon

The Service Desk Dilemma
sponsored by Matrix42
WHITE PAPER: This white paper explores how you can add more automation and flexibility to the service desk to make the IT team's work easier across system boundaries. Learn how this modern ITSM strategy can help you achieve faster incident resolution, full integration between systems, and more.
Posted: 03 Mar 2016 | Published: 31 Dec 2015

Matrix42

Aberdeen: Get a Technical Support Makeover and Transition to an ITSM Star
sponsored by ServiceNow
WHITE PAPER: This white paper examines how by transitioning to modern ITSM systems, IT departments can transform themselves from an archaic, inefficient, ad hoc model into a capable operation that not only fixes IT issues quickly, but also boosts the entire organization. View now and learn how to get started.
Posted: 08 Mar 2016 | Published: 08 Mar 2016

ServiceNow

Video Collaboration in the Field: Resolve Issues Faster
sponsored by LogMeIn, Inc.
WHITE PAPER: As customer expectations rise and competition becomes more intense, service organizations need a way to resolve issues faster. Explore how collaborative video tools can improve issue resolution and deliver better customer experiences.
Posted: 24 May 2016 | Published: 31 Jul 2015

LogMeIn, Inc.

New RHEL 7.1 Features Ease Business and IT Adoption
sponsored by Global Knowledge
WHITE PAPER: In this white paper, you will explore a number of updated features and performance improvements in RHEL 7 overall and in the latest 7.1 release. Read on to also discover the benefits of the Linux kernel upgrade from the previous version and how it makes new management and ease-of-use capabilities possible.
Posted: 15 Feb 2016 | Published: 31 Dec 2015

Global Knowledge

Delivering Enterprise Value with Service Management
sponsored by ServiceNow
WHITE PAPER: This IDC Research report provides an analysis of the business value that 10 businesses are achieving with cloud-based IT service management services. Read on to increase service management productivity across your business by automating repeatable processes, and more.
Posted: 20 Jun 2016 | Published: 31 Mar 2015

ServiceNow
 
 
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