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Showing the Value of Your Services and Becoming a Trusted Advisor
sponsored by N-able Technologies
WHITE PAPER: This informative guide explores 7 key tips for MSP success and how you can provide top-tier services.
Posted: 25 Apr 2014 | Published: 25 Apr 2014

N-able Technologies

Simplifying Cloud Management and Data Center Automation
sponsored by IBM
WHITE PAPER: Download this exclusive whitepaper now to learn about a flexible orchestration engine that will deliver automation through standardized middleware that will help IT deliver what your business demands.
Posted: 11 Sep 2014 | Published: 17 Apr 2014

IBM

Understanding NIST's Cloud Computing Reference Architecture: Part I
sponsored by Global Knowledge
WHITE PAPER: This second white paper in a series on Cloud Computing Reference Architecture focuses on the activities, processes, and requirements that cloud players need to follow in order to ensure a successful delivery of cloud services. It addresses the three active cloud players that may be involved in delivering cloud services to cloud consumers.
Posted: 06 Nov 2014 | Published: 06 Nov 2014

Global Knowledge

VMware IT Business Management Suite: A Fact-Based Approach to Run IT Like a Business
sponsored by VMware, Inc.
WHITE PAPER: Access this white paper to learn more about a business management suite that provides transparency and reduces the costs of IT services while also improving quality.
Posted: 08 Oct 2014 | Published: 30 Sep 2013

VMware, Inc.

Data Centre Transformation - The Route to Business Service Optimisation
sponsored by Sungard
WHITE PAPER: Access this white paper to get survey results that provide insight into both existing practices and future developments in the data center. You'll also get tips on how organizations can improve the operational efficiency of their data centers and evaluate the potential of third-party data management.
Posted: 24 Sep 2014 | Published: 24 Sep 2014

Sungard

ITILĀ® 2015 and Beyond: Six Trends Driving the Increased Importance of the Service Desk
sponsored by Global Knowledge
WHITE PAPER: This white paper provides a snapshot of challenges for IT service and support and explains why the Service Desk is now more critical than ever.
Posted: 26 Aug 2014 | Published: 26 Aug 2014

Global Knowledge

Cloud Migration: A Security Architect Case Study
sponsored by CenturyLink Technology Solutions
WHITE PAPER: This use case describes CenturyLink's partnership with a global shipping and logistics firm looking to adopt cloud technologies to lower IT support costs and refocus its resources.
Posted: 15 Oct 2014 | Published: 15 Oct 2014

CenturyLink Technology Solutions

Gain Greater Control of Service Delivery
sponsored by Pangea Systems
WHITE PAPER: This whitepaper details the benefits of effective IT service management, which starts with implementing the right tools for the job.
Posted: 26 Jun 2014 | Published: 07 Jun 2012

Pangea Systems

Deliver Secure New Business Services
sponsored by CA Technologies.
WHITE PAPER: This informative guide explores how you can deliver secure business services and improve customer experience.
Posted: 23 Jun 2014 | Published: 31 Dec 2013

CA Technologies.

The Changing Role of IT and What to Do About It
sponsored by CA Technologies.
WHITE PAPER: According to recent research, only 11% of IT leaders see IT as a developer of new, innovative services. This is troubling news, as IT should want more than to resolve tickets and be the keeper of others' IT investments. But as more CIOs are reporting to CEOs, the time is right for IT to secure its position as a strategic partner for the business.
Posted: 11 Jun 2014 | Published: 31 Mar 2014

CA Technologies.
 
 
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