Open Group: FAIR -ISO/IEC 27005 Cookbook
sponsored by ComputerWeekly.com
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The purpose of this document is to help the security practitioner responsible for their organization’s risk estimation function to utilize The Open Group Risk Management Frameworkin an ISO/IEC 27005 structured process.
Posted: 24 Oct 2011 | Published: 02 Feb 2011
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Our New Global Research Shows Untapped Potential
sponsored by Siemens Enterprise Communications
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In this brief yet informative resource, uncover statistics from a recent survey exploring distributed teams, collaboration technologies, user frustrations, and more!
Posted: 03 Apr 2013 | Published: 03 Apr 2013
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Ovum: Business tips for using SMS and web chat
sponsored by ComputerWeekly.com
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Web chat and SMS offer ways for enterprises to broaden channel support and personalize customer service without spending on complex solutions. While both solutions offer business benefits via customer outreach and support capabilities, they are currently two separate solutions.
Posted: 21 Oct 2011 | Published: 21 Feb 2011
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Protect your IT systems with next generation security
sponsored by IBM
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This informative resource outlines the need for more comprehensive IT systems security. Inside, discover common motivators behind cyberattacks, learn where your systems are vulnerable, and identify the next generation strategies that can help you achieve security success -- read on to learn more.
Posted: 04 Feb 2013 | Published: 31 Oct 2012
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Protect Your IT Systems with Next Generation Security
sponsored by IBM
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A comprehensive strategy for IT systems security is crucial to mitigating attacks. This resource explores the motivators behind cyber-attacks, where systems vulnerabilities reside, and the next-gen solutions that can help you achieve security success.
Posted: 16 Apr 2013 | Published: 31 Oct 2012
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Readying your Portals for Social Business
sponsored by IBM
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Social networking, high-speed mobility and smarter devices are changing the way we do business. Read this paper now to learn how you can create value for your business through building robust social and real-time collaboration capabilities into portals.
Posted: 16 Nov 2011 | Published: 16 Aug 2011
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Realize The Benefits Of Design, Operation, Maintain Thinking Today
sponsored by IFS
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In this white paper, you'll find tips and strategies for maintaining an open and flexible IT system that will increase the efficiency of your enterprise. Learn how leveraging design, operate, maintain (DOM) can facilitate an easy transition to an open IT system.
Posted: 11 Jan 2012 | Published: 11 Jan 2012
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Role-Based Access Control in Avaya Aura
sponsored by Global Knowledge
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Take an in-depth look at how to improve role-based access control and review the process for creating and assigning new user-roles on this advanced communications systems management tool. Learn more about how it can help enhance collaboration in your enterprise today.
Posted: 15 Mar 2013 | Published: 15 Mar 2013
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See how “IT as a Service” Applies to your Enterprise: Enterprise Cloud Services− Virtual Private Cloud Proof of Concept
sponsored by Hewlett-Packard Limited
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Read this white paper to learn how you can test out enterprise cloud services – specifically the virtual private cloud – and see how it performs in conjunction with your current systems.
Posted: 16 Aug 2012 | Published: 16 Aug 2012
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Peace of Mind for the Life of Your Business
sponsored by Cisco Systems, Inc.
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In today's rapidly changing marketplace, small businesses are facing new challenges and competitive pressures. Read this whitepaper to learn how to choose the right vendor to build the solutions that your business needs.
Posted: 28 Aug 2008 | Published: 28 Aug 2008
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Plantronics UC Toolkit Adoption Guidelines for Success
sponsored by Plantronics
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Now that you have successfully completed the deployment of the UC audio devices in your organization, it is time to focus on the moment of truth — the first positive user interaction with the new technology.
Posted: 10 Feb 2011 | Published: 10 Feb 2011
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Polycom UC Intelligent Core: Scalable Infrastructure for Distributed Video
sponsored by Polycom, Inc.
WHITE PAPER:
Video is leaving the dedicated video conference room and becoming a standard communication tool and part of the individual's daily workflow. In turn, this trend is having a profound impact on the scalability requirements of the visual communication system.
Posted: 27 Aug 2010 | Published: 27 Aug 2010
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Prepare Your Enterprise for the Mobile Revolution: Boost the Bottom Line with Mobile UC
sponsored by Avaya
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This white paper will highlight the changes in the mobile workplace; outline the benefits of unified communications and Fixed-Mobile Convergence for mobile workers; identify the key market trends and business challenges IT managers must pay attention to and offer best practices for choosing a solution that will deliver clear ROI.
Posted: 22 Sep 2011 | Published: 22 Sep 2011
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Preparing for IBM PureApplication System: Article series on onboarding your applications
sponsored by IBM
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This 5-part series offers key tips and tools that can help prepare your organization for a workload optimized, integrated hardware and software appliance. Discover how to quickly on-board your applications so you can get the most from this advanced system.
Posted: 25 Apr 2012 | Published: 11 Apr 2012
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RFS7000: High performance, high bandwidth RF switch for large scale deployments
sponsored by Motorola, Inc.
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This paper discusses the challenges of managing multiple networks to access mobile data and outlines a step-by-step approach to developing a unified enterprise mobility strategy.
Posted: 29 Jun 2007 | Published: 01 Jun 2007
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ROI for the Online Channel: The Business Drivers for Your Investments in WCM Technology
sponsored by SDL Web Content Management Solutions Division
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This document provides you with the knowledge you need to make the connections between the SDL Tridion Web Content Management solution and its effects on your business.
Posted: 20 Jul 2009 | Published: 01 Jun 2009
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Roundtable: Green IT: Making sustainability a corporate game-changer
sponsored by ComputerWeekly.com
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To discuss 'green' issues, C8 Consulting and document imaging manufacturer Kyocera Mita invited a number of specialists to give their views on the role of ‘green’ and making sustainability a corporate game-changer in the future.
Posted: 27 Dec 2012 | Published: 21 Jun 2010
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SAP Business Communications Management Rapid-Deployment Solution
sponsored by SAP America, Inc.
WHITE PAPER:
See how SAP has combined SAP Business Communications Management with implementation services to help you quickly and predictably improve customer service and reduce operational costs in inbound contact centers. The all-IP contact-center solution works with SAP CRM to further increase customer service benefits.
Posted: 24 Mar 2011 | Published: 24 Mar 2011
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School Bus Tracking Market Brief
sponsored by AT&T Corp
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This paper discusses how mobile resource management (MRM) solutions can give administrators greater visibility into the location of assets and help organizations create a safer, more cost-effective transportation system.
Posted: 13 Oct 2011 | Published: 13 Oct 2011
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SDI Best Best Practices: Benchmarking for Service Desk Support
sponsored by Citrix Online- GoToManage
WHITE PAPER:
The best way to continually improve and to deliver the best service is to measure, trend and set goals for your services and then benchmark against yourself - this is the very definition of service improvement and this guide will show you some simple ways in which you can accomplish this.
Posted: 12 Oct 2011 | Published: 12 Oct 2011
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Securing the Foundation of Information Technology (IT) Systems
sponsored by Trusted Computer Solutions
WHITE PAPER:
This paper explains how there is no one process to make any organization 100% secure, but establishing a company-wide security policy based on industry-standard best practices is a good place to start. Many of these best practices can be implemented as part of the operating system assessment and lock down process.
Posted: 12 Jan 2010 | Published: 12 Jan 2010
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Security for Wireless Networks: A Comparison among SSL, IPSec and Mobile VPNs
sponsored by NetMotion Wireless
WHITE PAPER:
This paper outlines common threats and issues regarding wireless security in the context of typical uses of mobile devices over wireless networks and evaluates secure remote access solutions in comparison with NetMotion Mobility XE.
Posted: 27 Jun 2008 | Published: 01 Jun 2008
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Seeing the Big Picture: A Corporate Guide to Better Decisions through IT
sponsored by SAP America, Inc.
WHITE PAPER:
Executives at small and midsize companies are making critical business decisions every day based on the information available to them. This information can come from a variety of sources: opinions from peers and colleagues; a personal sense of intuition or business judgment; or data derived internally or externally to the organisation.
Posted: 28 Sep 2009 | Published: 28 Sep 2009
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Service Catalog and the CMDB: Partner in Improving IT Service Quality and Controlling Costs
sponsored by Enterprise Management Associates (EMA)
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In this informative research report, noted ITSM expert Hank Marquis discusses the benefits of considering the Service Catalog and the CMDB as partners that work together to improve IT service quality, control IT costs, and align IT with the..
Posted: 09 Aug 2007 | Published: 01 May 2007
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Seven Key Considerations for Successful Deployment of Unified Communications
sponsored by Dimension Data.
WHITE PAPER:
Integrating all forms of communication - from telephony to email, web conferencing to instant messaging (IM) - helps to deliver a richer communications environment that ultimately results in cost savings and productivity increases. Before embarking on such a journey there are a number of elements that require careful consideration.
Posted: 08 Jun 2010 | Published: 01 Dec 2007
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