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Understanding NIST's Cloud Computing Reference Architecture: Part I
sponsored by Global Knowledge
WHITE PAPER: This second white paper in a series on Cloud Computing Reference Architecture focuses on the activities, processes, and requirements that cloud players need to follow in order to ensure a successful delivery of cloud services. It addresses the three active cloud players that may be involved in delivering cloud services to cloud consumers.
Posted: 06 Nov 2014 | Published: 06 Nov 2014

Global Knowledge

Why Current Backup Needs to Be Revolutionized
sponsored by LogicNow
WHITE PAPER: This white paper outlines how to provide your clients with innovative backup and recovery tools. Read on to learn how you can successfully backup, restore, and scale with minimal effort while simplifying management of backup processes.
Posted: 25 Aug 2015 | Published: 25 Aug 2015

LogicNow

The Service Desk Dilemma
sponsored by Matrix42
WHITE PAPER: This white paper explores how you can add more automation and flexibility to the service desk to make the IT team's work easier across system boundaries. Learn how this modern ITSM strategy can help you achieve faster incident resolution, full integration between systems, and more.
Posted: 03 Mar 2016 | Published: 31 Dec 2015

Matrix42

An All-In-One Solution For Better Monitoring, Management And Support
sponsored by Solarwinds N-able
WHITE PAPER: This white paper describes how your IT services  business can provide reliable support, automated maintenance and more with the right tools and software.
Posted: 01 Jun 2015 | Published: 01 Jun 2015

Solarwinds N-able

Tech Skills Heading the Way of the Dinosaur
sponsored by Global Knowledge
WHITE PAPER: This white paper highlights a few different types of technologies from the past and explains why it might be time to make some changes.
Posted: 27 Mar 2015 | Published: 27 Mar 2015

Global Knowledge

Improve Quality of Care with All-Flash Storage in EHR
sponsored by Pure Storage
WHITE PAPER: With the introduction of all-flash storage technology, mission-critical healthcare applications such as EHR and VDI can experience unparalleled performance and availability. Read now to learn how you can take advantage of all-flash storage to enable improvements in patient care and clinical efficiencies.
Posted: 10 Aug 2015 | Published: 10 Aug 2015

Pure Storage

Top 10 Recommended IT Cost Optimization Ideas, 2016
sponsored by Gartner
WHITE PAPER: This document highlights the 10 ideas on IT cost optimization Garnter most frequently recommended to CIO's and IT leaders. These foundational recommendations, which if executed well, have proven to reduce costs over time.
Posted: 28 Jun 2016 | Published: 01 Feb 2016

Gartner

Five Key Initiatives to Wow Your workforce with your Service Desk
sponsored by ServiceNow
WHITE PAPER: In this white paper, learn about five ways you can improve your service desk both internally and externally. Read on and see how you can enhance your workforce's productivity, improve end-user satisfaction, and much more.
Posted: 08 Jul 2016 | Published: 08 Jul 2016

ServiceNow

Project Team Member Performance
sponsored by Global Knowledge
WHITE PAPER: Most project team members report to a functional manager who controls their assignments, performance appraisals, raises, bonuses, etc. Until recently, project managers (PMs) had little input into any of these processes. In this paper, learn how a PM working in a functional or matrix organizational structure can get team members to perform.
Posted: 17 Jun 2015 | Published: 17 Jun 2015

Global Knowledge

Buyer's Guide: IT Service Support Management Tools
sponsored by ServiceNow
WHITE PAPER: This Gartner resource compares leading IT service support management vendors, evaluating the pros and cons of each option. Read on to determine which vendor fits your organization's needs.
Posted: 10 Mar 2016 | Published: 26 Aug 2015

ServiceNow
 
 
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