Connecting virtual desktop technology with the disaster recovery process has probably not been a major focus for organizations; however, integrating a disaster recovery plan for the virtual desktop is moving up organizational priority lists for a multitude of reasons.
Integration has always been an important part of IT projects; however, as this resource explains, it's no longer sufficient to integrate resources under the control of the enterprise. Read on to discover answers to enterprises' top questions about integration.
This whitepaper focuses on how you can combine ITSM best practices with a Kaizen approach to eliminate IT inefficiencies and excess costs while modernising your overall service management framework.
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