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May 25, 2013

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PTT Services White Papers (View All Report Types)

The Business Value of the HP Proactive Insight Experience sponsored by HP India WHITE PAPER: Check out this resource that presents next-generation technologies that can help you to optimize IT operations in complex environments. Posted: 09 Apr 2013 \| Published: 31 Jan 2013 TOPICS: IT Asset Management \| IT Best Practices \| IT Infrastructure \| IT Management \| IT Management Services \| IT Services

Enterprise Cloud Services − Unified Communications Alcatel-Lucent At-A-Glance: Exceptional Reliability, Scalability, and Security sponsored by Hewlett-Packard Company WHITE PAPER: Discover how you can dissolve the barriers of time and distance by leveraging a unified communications solution that helps you evolve toward converged IT and telecom infrastructures that are efficient, flexible, and can easily adapt to the needs of fast-changing markets. Posted: 04 Apr 2013 \| Published: 31 Jul 2012 TOPICS: Cloud Computing \| Collaboration \| IP \| IP Phones \| IP Telephony \| IP Videoconferences \| Private Cloud \| Private cloud computing \| Telecommunications Services \| Telephony Services \| Telephony Systems \| Unified Messaging \| Unified Messaging Systems \| Videoconferences

How Virtualization and Cloud Computing Move SMBs Forward sponsored by VMware, Inc. WHITE PAPER: This white paper explores the opportunities for small and medium-size businesses to break through perceived technology barriers and achieve greater business success through virtualizations. Posted: 08 Aug 2012 \| Published: 29 Jun 2012 TOPICS: Data Center Design \| Data Center Infrastructure Efficiency \| Data Centers \| IT Asset Management \| IT Asset Management Software \| IT Infrastructure \| IT Management \| IT Management Services \| IT Service Management \| IT Services \| Small Businesses

Boost IT Visibility & Value with Service Catalog sponsored by ServiceNow WHITE PAPER: "Many CIOs are being pressured to demonstrate IT value. A service catalog can help you promote your services in a way the business can easily understand. It will become your service management foundation that can boost IT visibility and constantly demonstrate IT value to the business." Posted: 20 Nov 2012 \| Published: 20 Nov 2012 TOPICS: Business Architectures \| Business IT Alignment \| Business Management \| Business of Information Technology \| Business Process Automation \| Business Process Management \| Business Service Management \| CIOs \| IT Asset Management \| IT Best Practices \| IT Infrastructure \| IT Management \| IT Service Management \| IT Services \| IT Systems

Get Certified - Avaya Communication Manager sponsored by Global Knowledge WHITE PAPER: The Avaya Professional Credential Program is designed to make sure that individuals have the knowledge and skills to successfully sell, design, implement (install), and maintain Avaya products. Posted: 08 May 2013 \| Published: 08 May 2013 TOPICS: Certificate in Computer Programming \| Certification Programs \| CIOs \| IT Best Practices \| IT Departments \| IT Management \| IT Services \| Training \| Training and Educational Services \| Training Software

Evaluating ITIL Help Desk/Service Desk Software Top 10 Considerations sponsored by Cherwell WHITE PAPER: This white paper demystifies some of the common misconceptions surrounding help desk software selection. Inside, you'll find the top ten considerations for evaluating a help desk software solution. Posted: 24 Jan 2013 \| Published: 24 Jan 2013 TOPICS: IT Best Practices \| IT Consulting Services \| IT Departments \| IT Industry \| IT Infrastructure \| IT Management \| IT Management Services \| IT Managers \| IT Outsourcing Services \| IT Service Centers \| IT Service Management \| IT Services

CW+ Exclusive EquaTerra research: Taking the pulse of the European outsourcing market sponsored by ComputerWeekly.com WHITE PAPER: EquaTerra is pleased to offer to Computer Weekly readers a custom, European focused edition of the results from its 2Q10 EquaTerra global business and information technology (IT) services Pulse survey. Posted: 24 Oct 2011 \| Published: 15 Jul 2010 TOPICS: IT Outsourcing Services \| IT Service Management \| IT Services \| Outsourcing \| Surveys

Cloud Computing to Drive High Performance sponsored by BMC-Accenture WHITE PAPER: This white paper highlights the areas where companies can see improvement after implementing cloud computing and offers detailed guidance to help IT prepare for this new IT model. Posted: 22 Aug 2011 \| Published: 22 Aug 2011 TOPICS: Cloud Computing \| Cloud Management \| IT Management \| IT Management Services \| IT Managers \| IT Service Management \| IT Services

The Cloud's Impact on the Future of IT sponsored by Hewlett-Packard Company WHITE PAPER: Read this white paper to explore the impact that cloud computing has on traditional IT practices and discover the importance of adjusting your mindset to accommodate the new trend. Learn how to meet the demands of your line of business customers so you can prevent them from outsourcing to external service providers instead. Posted: 11 Jun 2012 \| Published: 31 Oct 2011 TOPICS: Cloud Computing \| Cloud CRM \| Cloud Management \| IT Management \| IT Service Management \| IT Services \| Outsourcing

The Department of Defence and Open Source Software sponsored by Oracle Corporation UK Ltd WHITE PAPER: Is open source software a viable strategy for large-scale SOA deployments, especially at the U.S. Department of Defence? Posted: 03 Jun 2011 \| Published: 31 Mar 2009 TOPICS: IT Services

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