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PSA White Papers (View All Report Types)
 
Netsurit Moves 12,000 Devices to N-Able
sponsored by N-able Technologies
WHITE PAPER: This case study explains how one MSP was able to leverage the IT channel's #1 RMM and MSP professional services automation (PSA) platform.
Posted: 19 Sep 2014 | Published: 19 Sep 2014

N-able Technologies

Business Analytics and Optimization for the Intelligent Enterprise
sponsored by IBM
WHITE PAPER: It’s easy to understand why business leaders regard their experience and intuition as inadequate tools for optimizing their enterprises.
Posted: 14 Dec 2010 | Published: 14 Dec 2010

IBM

Integrating Cloud Backups Into Your MSP Management Platforms
sponsored by Intronis
WHITE PAPER: In this white paper, you will learn how to integrate offsite backup services into existing remote monitoring management (RMM) and professional services automation (PSA) platforms.
Posted: 22 Jul 2013 | Published: 22 Jul 2013

Intronis

Create a Referral Program to Grow Your IT Business
sponsored by ConnectWise
WHITE PAPER: The primary mode of growth for most technology provider businesses is by good, old word of mouth.  Yet, many businesses have not established an official referral program to capture as many referrals as possible.  Check out this guide to find the proven best strategies for creating the perfect referral program for your business.
Posted: 16 Jul 2013 | Published: 16 Jul 2013

ConnectWise

Job Scheduling Evolution: Workflows, Workloads and Automation in IT
sponsored by CA Technologies.
WHITE PAPER: CA provides extended capabilities for users to address integration requirements, standardization of procedures, and compliance initiative in the data center through the combination of workflow and Workload Automation.
Posted: 06 Mar 2008 | Published: 01 Jan 2007

CA Technologies.

Shavlik Customer Update: What is the Conficker worm, referred to as "Downadup"?
sponsored by Shavlik Technologies
WHITE PAPER: This paper describes the risks posed by the Downadup worm and how Shavlik is uniquely suited to help customers respond quickly. Read this brief paper to learn how Shavlik makes it easy for users to do targeted installation of solutions that automate and control patch and configuration management processes while minimizing operational impact.
Posted: 11 Feb 2009 | Published: 11 Feb 2009

Shavlik Technologies

Group-Based Policy for OpenStack
sponsored by Cisco Systems, Inc.
WHITE PAPER: This white paper introduces the new OpenStack Group-Based Policy (GBP) framework designed to offer a new set of API extensions to manage OpenStack infrastructure through declarative policy abstractions. Find out how GBP is based on four main concepts and explore a broad range of use cases.
Posted: 10 Mar 2015 | Published: 31 Dec 2014

Cisco Systems, Inc.

IDC MarketScape - Worldwide Business Process Platforms - 2014 Vendor Assessment
sponsored by TIBCO Software Inc.
WHITE PAPER: This IDC MarketScape focuses on business process platforms that support the design and runtime environments for comprehensive business process automation. This study serves as a guide to choosing BPM software. Read on to find out which BPM implementation is right for your organization.
Posted: 13 Mar 2015 | Published: 30 Apr 2014

TIBCO Software Inc.

The Casper Suite from JAMF Software - For Business
sponsored by JAMF Software
WHITE PAPER: No platform offers better security or delivers a more productive user experience than Apple. And no tool manages Apple devicesbetter than the Casper Suite. View this resource to leran more about the software and the additional value it can provide your business.
Posted: 19 Mar 2015 | Published: 19 Mar 2015

JAMF Software

Software-defined Storage: the overall benefits
sponsored by IBM
WHITE PAPER: This brief video cuts through some of the confusion surrounding SDS and tells you what to look for – and what to avoid – when choosing an SDS product.
Posted: 18 Mar 2015 | Published: 18 Mar 2015

IBM
 
 
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