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PSA White Papers (View All Report Types)
Netsurit Moves 12,000 Devices to N-Able
sponsored by Solarwinds N-able
WHITE PAPER: This case study explains how one MSP was able to leverage the IT channel's #1 RMM and MSP professional services automation (PSA) platform.
Posted: 19 Sep 2014 | Published: 19 Sep 2014

Solarwinds N-able

Create a Referral Program to Grow Your IT Business
sponsored by ConnectWise
WHITE PAPER: The primary mode of growth for most technology provider businesses is by good, old word of mouth.  Yet, many businesses have not established an official referral program to capture as many referrals as possible.  Check out this guide to find the proven best strategies for creating the perfect referral program for your business.
Posted: 16 Jul 2013 | Published: 16 Jul 2013


Job Scheduling Evolution: Workflows, Workloads and Automation in IT
sponsored by CA Technologies.
WHITE PAPER: CA provides extended capabilities for users to address integration requirements, standardization of procedures, and compliance initiative in the data center through the combination of workflow and Workload Automation.
Posted: 06 Mar 2008 | Published: 01 Jan 2007

CA Technologies.

Business Analytics and Optimization for the Intelligent Enterprise
sponsored by IBM
WHITE PAPER: It’s easy to understand why business leaders regard their experience and intuition as inadequate tools for optimizing their enterprises.
Posted: 14 Dec 2010 | Published: 14 Dec 2010


Integrating Cloud Backups Into Your MSP Management Platforms
sponsored by Intronis
WHITE PAPER: In this white paper, you will learn how to integrate offsite backup services into existing remote monitoring management (RMM) and professional services automation (PSA) platforms.
Posted: 22 Jul 2013 | Published: 22 Jul 2013


Shavlik Customer Update: What is the Conficker worm, referred to as "Downadup"?
sponsored by Shavlik Technologies
WHITE PAPER: This paper describes the risks posed by the Downadup worm and how Shavlik is uniquely suited to help customers respond quickly. Read this brief paper to learn how Shavlik makes it easy for users to do targeted installation of solutions that automate and control patch and configuration management processes while minimizing operational impact.
Posted: 11 Feb 2009 | Published: 11 Feb 2009

Shavlik Technologies

Mobile Infrastructure Services Review, Q3 2015
sponsored by Kony
WHITE PAPER: In this detailed report from Forrester, learn about 10 significant software and service providers and how they stack up. This resource aims to provide application and development professionals with the information they need to select the right vendor for their mobile infrastructure services demands.
Posted: 24 Sep 2015 | Published: 10 Sep 2015


The Enterprise Mobile Landscape 2015
sponsored by Red Hat
WHITE PAPER: This eBook divulges the results of a survey of 120 global organizations on the challenges of enterprise mobility, the Internet of Things, and mobile app development. In addition, read on to discover the 10 pillars of an effective mobility strategy.
Posted: 18 Aug 2015 | Published: 18 Aug 2015

Red Hat

11 Questions to Ask Before Embarking on Your Next Business Application Project
sponsored by Mendix
WHITE PAPER: In this guide, you'll learn 11 critical questions to ask before starting your next app delivery project, from "Build or buy?" to "How do I ensure a great user experience?".
Posted: 24 Jul 2015 | Published: 31 Dec 2014


API Strategy and Architecture: A Coordinated Approach
sponsored by CA Technologies.
WHITE PAPER: This e-book outlines best practices for designing results-focused APIs that can form the cornerstone of your API program's success.
Posted: 10 Aug 2015 | Published: 10 Aug 2015

CA Technologies.
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