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ALSO CALLED: Partner Relationship Management Software
DEFINITION: Web-based applications that enable companies to customize and streamline administrative tasks in order to automate channel processes and program execution allowing for real-time information and collaboration.
PRM Software White Papers (View All Report Types)
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A New Approach to Staying Connected in the Changing Meeting Environment
sponsored by Polycom, Inc.
WHITE PAPER: This white paper serves as a guide for employing and enhancing video collaboration in your organization, and examines how you can create a fast paced, nimble, highly collaborative work environment.
Posted: 20 Aug 2015 | Published: 20 Aug 2015

Polycom, Inc.

A Quick Peek at the Salesforce App
sponsored by
WHITE PAPER: You've heard of Salesforce—but is it the right CRM solution for your organization? This resource provides an introduction to the benefits and capabilities of the Salesforce mobile app for those who are interested, but not quite ready for a free trial.
Posted: 03 Jun 2015 | Published: 03 Jun 2015

A Seven-Way Comparison of the HCM Suite 'Big Three'
sponsored by Workday
WHITE PAPER: When selecting an HCM vendor, you must consider capabilities like geographic presence, extensibility, and ease of use for managers. This report explores 7 categories of HCM differentiation to help HR and IT project teams choose the best platform for their needs.
Posted: 14 Aug 2015 | Published: 31 Dec 2014


A Smarter Process Approach to Accelerating Customer Engagements with Mobile and Social
sponsored by IBM
WHITE PAPER: The personalization phenomenon is reshaping customer service as we knew it. Explore this resource and uncover customer-centric strategies that deliver top-line growth, starting with your business processes.
Posted: 20 Nov 2015 | Published: 20 Nov 2015


A Winning API Strategy: Developing Secure Mobile Apps with a UX that Delights Customers
sponsored by CA Technologies.
WHITE PAPER: This white paper discusses the best API strategy for this new mobile age, and how that strategy will be critical to your ability to attract and retain customers going forward.
Posted: 20 Feb 2015 | Published: 31 Dec 2014

CA Technologies.

Achieve Enterprise-Grade UC by Mobilizing the Cloud
sponsored by ThinkingPhones
WHITE PAPER: This white paper highlights one enterprise-focused cloud UC service provider with an integrated UC technology platform that will provide mobile, contact center, and analytics UC services for your organization. Access this paper now to see first-hand how you can drive memorable collaboration.
Posted: 01 Sep 2015 | Published: 01 Sep 2015


All-In-One Contact Centers For Today's Customer Experience Initiatives
sponsored by Genesys
WHITE PAPER: This white paper examines the critical qualities today's organizations should look for in a contact center solution, including the tools and capabilities it should provide.
Posted: 06 May 2015 | Published: 06 May 2015


An Integrated Approach to Managing Application Security
sponsored by IBM
WHITE PAPER: This white paper will discuss the major challenges organizations face when protecting apps from today's threats and examines solutions you can leverage to enable risk-based app security.
Posted: 05 Mar 2014 | Published: 31 Oct 2013


An Introduction to Software Defined Networks
sponsored by Citrix
WHITE PAPER: This white paper serves as an introduction to SDN as a solution that can serve your enterprise, but only after you parse the competitive landscape of networking suppliers.
Posted: 02 Sep 2015 | Published: 31 Dec 2014


Analyst's take: application drives faster development
sponsored by
WHITE PAPER: Nucleus analyzed existing application deployments and found an average of 4.9 times faster development.  End customers, developers, and ISVs experience more rapid time to value, lower cost, and greater ongoing flexibility.
Posted: 21 Oct 2011 | Published: 18 Feb 2011

API Management—Enabling Digital Healthcare Transformation
sponsored by CA Technologies.
WHITE PAPER: This resource explains why applications are the key to the digitization of healthcare, holding the potential to power the patient experience, fuel operational efficiencies, and enable collaboration between providers. In addition, read on to learn how the right API management solution can enable your healthcare imperatives.
Posted: 10 Aug 2015 | Published: 10 Aug 2015

CA Technologies.

A Practical Guide to Identifying Slow Code During Development
sponsored by Micro Focus, Ltd
WHITE PAPER: Many seemingly innocent coding practices can cause code to execute slowly. It’s far better for software quality, and less costly for the business, to find slow code before it becomes a business problem. This white paper examines the main causes and provides a practical guide to identifying them.
Posted: 07 Apr 2011 | Published: 07 Apr 2011

Micro Focus, Ltd

A smarter approach to CRM: An IBM perspective
sponsored by IBM
WHITE PAPER: With instant access to information, customers expect a purchase experience that matches the ease and speed of the information-gathering experience. Read this white paper, created in collaboration with Frost & Sullivan, to see how a customer relationship management (CRM) solution can help you respond on the customers' terms.
Posted: 05 Jul 2012 | Published: 15 Feb 2012


A Success Model for CRM Integration, And How to Avoid the Most Common Mistake
sponsored by Scribe Software Corporation
WHITE PAPER: As more companies begin to implement customer relationship management (CRM) applications, many struggle with common integration challenges. This paper offers a three step success model for CRM integration projects. Read on to learn the characteristics, implementation requirements, benefits, data replication and process integration.
Posted: 22 Aug 2012 | Published: 01 May 2011

Scribe Software Corporation

A Technical Overview of the Oracle SPARC SuperCluster T4-4
sponsored by Oracle Corporation
WHITE PAPER: This white paper examines how the versatile design of the Oracle SPARC SuperCluster T4-4 along with powerful, bundled virtualization capabilities makes it an ideal platform for  consolidating  enterprise servers and workloads and  deploying multi-tiered applications with Web, database, and application components.
Posted: 11 Apr 2012 | Published: 01 Feb 2012

Oracle Corporation

A Technical Overview of the Oracle SPARC SuperCluster T4-4
sponsored by Oracle Corporation
WHITE PAPER: This white paper examines how the versatile design of the Oracle SPARC SuperCluster T4-4 along with powerful, bundled virtualization capabilities makes it an ideal platform for  consolidating  enterprise servers and workloads and  deploying multi-tiered applications with Web, database, and application components.  
Posted: 24 Apr 2012 | Published: 24 Apr 2012

Oracle Corporation

A Tour of HP Sarbanes-Oxley IT Assessment
sponsored by Hewlett Packard Enterprise
WHITE PAPER: This white paper describes HP Sarbanes-Oxley IT Assessment Accelerator, a template of pre-defined information based on ITGI's COBIT, which is loaded into HP Quality Center to help your organization define and execute Sarbanes-Oxley testing, evaluate the results, and develop remediation plans.
Posted: 29 Apr 2009 | Published: 01 Apr 2009

Hewlett Packard Enterprise

A Whole Team Approach to Quality
sponsored by Rally Software
WHITE PAPER: Explore this presentation to develop a new approach to quality. Agile projects help build software incrementally, using short iterations of 1-4 weeks to keep development aligned with business needs. Learn more about the benefits of agile development by reading this resource now.
Posted: 21 Dec 2012 | Published: 21 Dec 2012

Rally Software

Acronis Backup & Recovery® 11.5 Virtual Edition for Hyper-V®
sponsored by Acronis
WHITE PAPER: Check out this exclusive white paper to find out the ins and outs of Acronis Backup and Recovery 11.5 Virtual Edition for Hyper-V, and how it will provide top-notch protection for your Hyper-V environment.
Posted: 24 Feb 2014 | Published: 31 Dec 2013


Addressing changing customer behavior
sponsored by IBM
WHITE PAPER: This resource offers valuable insight to help you better understand customer behaviors and improve online customer experiences.
Posted: 13 Nov 2013 | Published: 31 May 2013


Advancing Enterprise Mobility to Improve Sales and Service
sponsored by SAP America, Inc.
WHITE PAPER: Explore the latest thinking on use of mobile technology to deliver business value by enabling sales and service processes – and transform processes across the enterprise. Business software vendors can best support their customers by collaborating with strategic partners to co-innovate and foster a mobile ecosystem.
Posted: 24 Mar 2011 | Published: 24 Mar 2011

SAP America, Inc.

Align with your customers - SAP CRM sales service and marketing rapid-deployment solution
sponsored by Hewlett Packard Enterprise
WHITE PAPER: In this resource, explore how a rapid deployment solution for SAP CRM allows you to quickly adopt CRM best practices and processes in a short time frame, for higher and faster ROI. Read now to learn about the capabilities and benefits of this strategy in the areas of sales, marketing, and service.
Posted: 27 Sep 2013 | Published: 30 Apr 2013

Hewlett Packard Enterprise

All SaaS Is Not Created Equal
sponsored by Oracle Corporation
WHITE PAPER: Read this guide to learn five areas to consider when choosing a SaaS CRM solution.
Posted: 06 Jun 2011 | Published: 31 Jan 2010

Oracle Corporation

An In-Depth look at Application Delivery Controllers
sponsored by Citrix Systems, Inc.
WHITE PAPER: This white paper details how application delivery controllers can help ensure the performance of your applications.
Posted: 15 Oct 2013 | Published: 15 Oct 2013

Citrix Systems, Inc.

Apache Hadoop* Framework Spotlight: Apache Hive*
sponsored by Intel
WHITE PAPER: This brief resource examines the true value of Apache Hive, a SQL engine for the Apache Hadoop framework. Inside, learn how Hive's facilities for data and metadata management are impacting the existing warehouse infrastructure and driving business success.
Posted: 29 May 2013 | Published: 31 Mar 2013

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