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ALSO CALLED: Partner Relationship Management Software
DEFINITION: Web-based applications that enable companies to customize and streamline administrative tasks in order to automate channel processes and program execution allowing for real-time information and collaboration.
PRM Software White Papers (View All Report Types)
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Accelerating Product Innovation Through Agile Development and Continuous Engineering
sponsored by IBM
WHITE PAPER: Access this white paper to learn more about how agile development and continuous engineering are changing the way software engineers work. Read on to discover how innovation has become central to a new collaborative work environment.
Posted: 19 Mar 2015 | Published: 31 Dec 2014

IBM

Acquire companies, not headaches
sponsored by Avalara
WHITE PAPER: Systems integration following a merger often leads to more questions than answers (like, "Which ERP software system do I keep?"). This white paper addresses these questions and reveals why proper ERP integration, post-acquisition or consolidation, is critical to business success.
Posted: 12 Aug 2015 | Published: 22 Jan 2015

Avalara

All-In-One Contact Centers For Today's Customer Experience Initiatives
sponsored by Genesys
WHITE PAPER: This white paper examines the critical qualities today's organizations should look for in a contact center solution, including the tools and capabilities it should provide.
Posted: 06 May 2015 | Published: 06 May 2015

Genesys

An Enterprise Architect’s Guide to API Integration for ESB and SOA
sponsored by CA Technologies.
WHITE PAPER: This resource is an enterprise architect's guide to API integration for ESB and SOA, providing an overview of the app economy and enabling you to better understand API management in action. Read on to explore a number of ways that a powerful API management solution can streamline and empower your enterprise.
Posted: 10 Aug 2015 | Published: 10 Aug 2015

CA Technologies.

An Integrated Approach to Managing Application Security
sponsored by IBM
WHITE PAPER: This white paper will discuss the major challenges organizations face when protecting apps from today's threats and examines solutions you can leverage to enable risk-based app security.
Posted: 05 Mar 2014 | Published: 31 Oct 2013

IBM

Analyst's take: Force.com application drives faster development
sponsored by ComputerWeekly.com
WHITE PAPER: Nucleus analyzed existing Force.com application deployments and found an average of 4.9 times faster development.  End customers, developers, and ISVs experience more rapid time to value, lower cost, and greater ongoing flexibility.
Posted: 21 Oct 2011 | Published: 18 Feb 2011

ComputerWeekly.com

API Management—Enabling Digital Healthcare Transformation
sponsored by CA Technologies.
WHITE PAPER: This resource explains why applications are the key to the digitization of healthcare, holding the potential to power the patient experience, fuel operational efficiencies, and enable collaboration between providers. In addition, read on to learn how the right API management solution can enable your healthcare imperatives.
Posted: 10 Aug 2015 | Published: 10 Aug 2015

CA Technologies.

API Monetization: Unlocking the Value of Your Data
sponsored by CA Technologies.
WHITE PAPER: In this resource, you'll learn how the right API management platform can help you to securely expose your APIs and charge for access to your business data, while providing developers with the information they need to create applications against them.
Posted: 10 Aug 2015 | Published: 10 Aug 2015

CA Technologies.

API Strategy and Architecture: A Coordinated Approach
sponsored by CA Technologies.
WHITE PAPER: This e-book outlines best practices for designing results-focused APIs that can form the cornerstone of your API program's success.
Posted: 10 Aug 2015 | Published: 10 Aug 2015

CA Technologies.

Application Delivery as an Infrastructure Service
sponsored by Array Networks
WHITE PAPER: This white paper reveals what IaaS providers should look for when selecting application delivery solutions to power networking service offerings.
Posted: 26 Jan 2015 | Published: 01 Sep 2014

Array Networks

A smarter approach to CRM: An IBM perspective
sponsored by IBM
WHITE PAPER: With instant access to information, customers expect a purchase experience that matches the ease and speed of the information-gathering experience. Read this white paper, created in collaboration with Frost & Sullivan, to see how a customer relationship management (CRM) solution can help you respond on the customers' terms.
Posted: 05 Jul 2012 | Published: 15 Feb 2012

IBM

A Success Model for CRM Integration, And How to Avoid the Most Common Mistake
sponsored by Scribe Software Corporation
WHITE PAPER: As more companies begin to implement customer relationship management (CRM) applications, many struggle with common integration challenges. This paper offers a three step success model for CRM integration projects. Read on to learn the characteristics, implementation requirements, benefits, data replication and process integration.
Posted: 22 Aug 2012 | Published: 01 May 2011

Scribe Software Corporation

A Technical Overview of the Oracle SPARC SuperCluster T4-4
sponsored by Oracle Corporation
WHITE PAPER: This white paper examines how the versatile design of the Oracle SPARC SuperCluster T4-4 along with powerful, bundled virtualization capabilities makes it an ideal platform for  consolidating  enterprise servers and workloads and  deploying multi-tiered applications with Web, database, and application components.
Posted: 11 Apr 2012 | Published: 01 Feb 2012

Oracle Corporation

A Technical Overview of the Oracle SPARC SuperCluster T4-4
sponsored by Oracle Corporation
WHITE PAPER: This white paper examines how the versatile design of the Oracle SPARC SuperCluster T4-4 along with powerful, bundled virtualization capabilities makes it an ideal platform for  consolidating  enterprise servers and workloads and  deploying multi-tiered applications with Web, database, and application components.  
Posted: 24 Apr 2012 | Published: 24 Apr 2012

Oracle Corporation

A Tour of HP Sarbanes-Oxley IT Assessment
sponsored by Hewlett-Packard Company
WHITE PAPER: This white paper describes HP Sarbanes-Oxley IT Assessment Accelerator, a template of pre-defined information based on ITGI's COBIT, which is loaded into HP Quality Center to help your organization define and execute Sarbanes-Oxley testing, evaluate the results, and develop remediation plans.
Posted: 29 Apr 2009 | Published: 01 Apr 2009

Hewlett-Packard Company

A Whole Team Approach to Quality
sponsored by Rally Software
WHITE PAPER: Explore this presentation to develop a new approach to quality. Agile projects help build software incrementally, using short iterations of 1-4 weeks to keep development aligned with business needs. Learn more about the benefits of agile development by reading this resource now.
Posted: 21 Dec 2012 | Published: 21 Dec 2012

Rally Software

Acronis Backup & Recovery® 11.5 Virtual Edition for Hyper-V®
sponsored by Acronis
WHITE PAPER: Check out this exclusive white paper to find out the ins and outs of Acronis Backup and Recovery 11.5 Virtual Edition for Hyper-V, and how it will provide top-notch protection for your Hyper-V environment.
Posted: 24 Feb 2014 | Published: 31 Dec 2013

Acronis

Addressing changing customer behavior
sponsored by IBM
WHITE PAPER: This resource offers valuable insight to help you better understand customer behaviors and improve online customer experiences.
Posted: 13 Nov 2013 | Published: 31 May 2013

IBM

Advancing Enterprise Mobility to Improve Sales and Service
sponsored by SAP America, Inc.
WHITE PAPER: Explore the latest thinking on use of mobile technology to deliver business value by enabling sales and service processes – and transform processes across the enterprise. Business software vendors can best support their customers by collaborating with strategic partners to co-innovate and foster a mobile ecosystem.
Posted: 24 Mar 2011 | Published: 24 Mar 2011

SAP America, Inc.

Align with your customers - SAP CRM sales service and marketing rapid-deployment solution
sponsored by Hewlett-Packard Company
WHITE PAPER: In this resource, explore how a rapid deployment solution for SAP CRM allows you to quickly adopt CRM best practices and processes in a short time frame, for higher and faster ROI. Read now to learn about the capabilities and benefits of this strategy in the areas of sales, marketing, and service.
Posted: 27 Sep 2013 | Published: 30 Apr 2013

Hewlett-Packard Company

All SaaS Is Not Created Equal
sponsored by Oracle Corporation
WHITE PAPER: Read this guide to learn five areas to consider when choosing a SaaS CRM solution.
Posted: 06 Jun 2011 | Published: 31 Jan 2010

Oracle Corporation

An In-Depth look at Application Delivery Controllers
sponsored by Citrix Systems, Inc.
WHITE PAPER: This white paper details how application delivery controllers can help ensure the performance of your applications.
Posted: 15 Oct 2013 | Published: 15 Oct 2013

Citrix Systems, Inc.

Apache Hadoop* Framework Spotlight: Apache Hive*
sponsored by Intel
WHITE PAPER: This brief resource examines the true value of Apache Hive, a SQL engine for the Apache Hadoop framework. Inside, learn how Hive's facilities for data and metadata management are impacting the existing warehouse infrastructure and driving business success.
Posted: 29 May 2013 | Published: 31 Mar 2013

Intel

Application Acceleration for Satellite-Based Enterprise Services
sponsored by BlueCoat
WHITE PAPER: This paper reviews the best of the newest achievements in VSAT performance and utility and shows how these solutions could become part of the mainstream of corporate network deployment and an integral portion of commercial (and competitive) service provider offerings.
Posted: 26 Jun 2009 | Published: 30 Dec 2008

BlueCoat

Application Delivery Networks: The New Imperative for IT Visibility, Acceleration and Security
sponsored by BlueCoat
WHITE PAPER: Your business depends on one thing: getting the right information to the right people at the right time. To gain a competitive advantage, improve customer service and access more business intelligence, you have to ensure fast and responsive application delivery to users wherever they are.
Posted: 14 Sep 2010 | Published: 14 Sep 2010

BlueCoat
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