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ALSO CALLED: Partner Relationship Management Software
DEFINITION: Web-based applications that enable companies to customize and streamline administrative tasks in order to automate channel processes and program execution allowing for real-time information and collaboration.
PRM Software White Papers (View All Report Types)
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5 Criteria for Choosing Enterprise Agile Development Software
sponsored by CA Technologies
WHITE PAPER: Learn how to evaluate and select an Agile software development platform that best suits your organization by uncovering 5 key criteria to consider.
Posted: 21 Sep 2017 | Published: 31 Dec 2016

CA Technologies

5 Key Features To Look For In A CX Platform
sponsored by Genesys
WHITE PAPER: Many contact center tools today deploy siloed interaction channels, in which each customer interaction is managed in isolation' – this is a poor approach to CX. Explore 5 critical capabilities you'll need in your CX platform to take your customers to the next level of customer engagement.
Posted: 20 Sep 2017 | Published: 20 Sep 2017

Genesys

5 Power Gen ERP Lessons From the Manufacturing Industry
sponsored by IFS
WHITE PAPER: Uncover the 5 power generation ERP lessons from the manufacturing industry.
Posted: 08 Aug 2014 | Published: 08 Aug 2014

IFS

5 Practices for Reducing Requirements Churn
sponsored by Perforce Software, Inc.
WHITE PAPER: Discover 5 ways to keep your project on time and on budget while keeping requirements churn in check.
Posted: 13 Oct 2017 | Published: 13 Oct 2017

Perforce Software, Inc.

5 Tech Trends That Redefine the Customer Experience
sponsored by Genesys
WHITE PAPER: In today's digitally-connected world, customers have access to information across a wide variety of channels – it's up to your organization to stand out from the crowd. Learn 5 major technology trends that are redefining the customer experience, and how you can leverage them in your company.
Posted: 21 Sep 2017 | Published: 21 Sep 2017

Genesys

5 Ways to Update Requirements Management and Accelerate Time-to-Market
sponsored by Perforce Software, Inc.
WHITE PAPER: Discover how to update requirements management software for larger and more complex projects, and uncover 5 key integrated traceability components.
Posted: 17 Oct 2017 | Published: 17 Oct 2017

Perforce Software, Inc.

7 Critical Capabilities Your Mobile App Development and Deployment Platform Must Include
sponsored by Alpha Software Inc.
WHITE PAPER: Explore the important differences between 3 different mobile app development approaches. Discover 7 mobile capabilities that real-world business apps require today, and find out how to get these mobile apps to market fast.
Posted: 03 Oct 2017 | Published: 03 Oct 2017

Alpha Software Inc.

7 Steps for Delivering Next-Generation Digital Customer Service
sponsored by Genesys
WHITE PAPER: According to Altimeter Group, 88% of businesses are currently undergoing a digital transformation, and 42% are investing in new digital channels to more effectively serve clients. That means companies understand the urgent need to create engaging digital experiences. Discover7 steps to delivering next-gen digital customer service.
Posted: 14 Sep 2017 | Published: 14 Sep 2017

Genesys

7 Steps for Delivering Next-Generation Digital Customer Service
sponsored by Genesys
WHITE PAPER: According to a survey conducted by Altimeter Group, 42% of businesses are investing in new digital channels to more effectively serve their clients. Companies understand the urgent need to create engaging and effortless digital experiences. In this white paper, uncover 7 steps for delivering a next-generation digital customer service strategy.
Posted: 27 Oct 2017 | Published: 27 Oct 2017

Genesys

8 Best Practices to Enhance Consumer Experience & Payment Processing
sponsored by Adyen
WHITE PAPER: Optimizing payments has become key for merchants. Consumers expect swift simplicity and convenience when shopping online or on mobile. Discover 8 best practices to enhance customer experience, and optimize payment processing. Plus, uncover 3 steps to help you move forward with your payment optimization.
Posted: 20 Oct 2017 | Published: 18 Oct 2017


9 Tips for Writing Useful Requirements
sponsored by Perforce Software, Inc.
WHITE PAPER: Discover 9 helpful tips that can enable you write clear, concise, useful requirements and uncover a comprehensive checklist to ensure your requirements are up to par.
Posted: 16 Oct 2017 | Published: 16 Oct 2017

Perforce Software, Inc.

90 Days to Better QA: The Strategic Guide to Kickstarting Your QA Process
sponsored by Rainforest QA Inc.
WHITE PAPER: Find out how to create your roadmap towards better quality assurance to catch QA testing back up to the pace and scope of development.
Posted: 17 Nov 2017 | Published: 17 Nov 2017

Rainforest QA Inc.

A 10 Minute Guide to Software Harvesting
sponsored by Snow Software
WHITE PAPER: Securing the funding to get started in Software Asset Management (SAM) or Software License Optimization can sometimes be difficult. One way to get the attention of senior business managers is to provide quick wins that point to greater cost savings over time.
Posted: 11 Mar 2016 | Published: 30 Sep 2014

Snow Software

A Buyer's Guide to Selecting a Rapid Application Development Platform
sponsored by Alpha Software Inc.
WHITE PAPER: This buyer's guide explores the trend of democratizing app development and how to select and adopt a rapid app development (RAD) platform. Find out how RAD affects mobile development and uncover 7 capabilities to test when evaluating RAD platforms.
Posted: 06 Sep 2017 | Published: 06 Sep 2017

Alpha Software Inc.

5 Key Business and Technology Needs Being Met by SDN and NFV
sponsored by MASERGY
WHITE PAPER: As the business landscape transforms, IT departments need to understand how emerging technologies like software defined networking and network function virtualization can meet business needs. Access this white paper to discover 5 key business and technology challenges that are being met by SDN and NFV.
Posted: 16 Mar 2016 | Published: 02 Mar 2016

MASERGY

5 Styles of Business Intelligence
sponsored by MicroStrategy Incorporated
WHITE PAPER: This paper looks at the historical development of BI applications and BI technology, and concludes that five common Styles of BI have evolved during the past decade - each style representing a certain characteristic usage.
Posted: 09 Jun 2008 | Published: 01 Jan 2002

MicroStrategy Incorporated

5 Ways Every Sales Rep Can Accelerate Success with Analytics
sponsored by Salesforce.com
WHITE PAPER: This Salesforce research report explores what to look for in an analytics tool and how to put real-time, critical insights in hands of not only executives but their employees as well. Discover how to unlock the information within your customer data to ensure better decision-making, identify best practices, and align your CRM and BI.
Posted: 27 Mar 2017 | Published: 31 Dec 2016

Salesforce.com

5 Ways IT Equipment Rentals Can Save Your Neck
sponsored by Canvas Systems
WHITE PAPER: Find out how renting pre-owned IT equipment can help your business succeed in completing projects.
Posted: 14 Dec 2007 | Published: 01 Dec 2007

Canvas Systems

5 Ways Marketing Automation Can Optimize & Grow Your Business
sponsored by Act-On Software
WHITE PAPER: Many marketing teams are touting the benefits of a marketing automation platform. But many CEOs and other executives are still wondering, "What's the urgency? Is marketing automation really worth the investment?" Find out the answers to those questions in this informative white paper.
Posted: 14 Apr 2014 | Published: 14 Apr 2014

Act-On Software

6 Hidden Secrets to Offering Exceptional Customer Service
sponsored by Salesforce.com
WHITE PAPER: The ability to provide exceptional customer service has quickly become a business differentiator. This resource counts down six secrets to customer service success – read on to learn more now.
Posted: 10 Oct 2013 | Published: 10 Oct 2013

Salesforce.com

7 Criteria to Consider When Embedding BI
sponsored by Tableau Software
WHITE PAPER: Though there’s no simple answer to “buy or build,” there are criteria — seven, in fact, that can guide you to make a well informed decision. This paper helps you identify and evaluate each one.
Posted: 16 Aug 2010 | Published: 16 Aug 2010

Tableau Software

7 Requirements For Effective Customer Communication Management
sponsored by Kofax from Lexmark
WHITE PAPER: You need a customer communications management (CCM) approach that aligns with the customer's need for on-demand communication. This resource provides a seven-point checklist to help you choose the right CCM strategy for your business.
Posted: 20 Jan 2016 | Published: 20 Jan 2016

Kofax from Lexmark

7 Steps to Improve Your Conversion Rates Now: The Do’s and Don’ts of Lead Nurturing & Lead Management
sponsored by LeadLife Solutions
WHITE PAPER: Discover best practices to identify your most likely buyers as well as the automated tools you need to accelerate projects throughout the entire buying cycle. Also, learn the seven steps you can take to improve lead progression rates and avoid stalling late in the sales cycle.
Posted: 10 Jul 2013 | Published: 10 Jul 2013

LeadLife Solutions

9 Catastrophic Projects, And the Lessons They Teach
sponsored by AtTask
WHITE PAPER: This white paper considers 9 massive project failures, and analyzes where teams went wrong. Read on to see how mistakes, communication breakdowns, and destroyed budgets can obliterate your projects, and how you can avoid a similar fate.
Posted: 30 Jan 2015 | Published: 30 Jan 2015

AtTask

A Closer Look at Windows Vista
sponsored by National Instruments
WHITE PAPER: One of the stated goals of the Microsoft Windows Vista release is to greatly improve the overall security of the Windows operating system and curb the impact of malware. To this end, Microsoft redesigned both the least user and administrative...
Posted: 19 Feb 2008 | Published: 19 Feb 2008

National Instruments
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