PMO White Papers

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May 27, 2012

Business of Information Technology > Business Management > Project Management >
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PMO White Papers (View All Report Types)

Using Unified Customer Data Visibility to Improve Revenue, Retention and Satisfaction sponsored by DataFlux Corporation WHITE PAPER: While immediate value is achievable through improved data quality and standardization, without well-defined goals for measured improvements to visible business processes the technical morass threatens project success. In this paper, we review some barriers to success of Master Data Management (MDM) programs. Posted: 16 Jun 2011 \| Published: 16 Jun 2011 TOPICS: Data Management \| Data Mart Architectures \| Data Quality \| Program Management \| Structured Analysis Techniques \| Structured Data

Orchestrated Operations Management: 6 Steps to Competitive Dominance where the IT Rubber Meets the Road sponsored by SERENA Software, Inc. WHITE PAPER: IT operations are evolving in a number of ways. Some of the obvious changes include virtualization and the cloud. However, there are 5 less obvious trends that are changing the dynamics of IT operations, each of which is explained in this white paper. Posted: 03 Apr 2012 \| Published: 03 Apr 2012 TOPICS: Business Development \| Business Intelligence \| Business Management \| Business of Information Technology \| Business Process Management \| Configuration Management \| IT Infrastructure \| IT Management \| Lean Production

PMP Examination Changes for 2011 sponsored by Global Knowledge WHITE PAPER: The Project Management Institute (PMI) prides itself as the largest project management organization in the world and for the comprehensive, standards-based Project Management Professional (PMP) certification it offers to project managers. Check out this white paper to learn more. Posted: 04 Mar 2011 \| Published: 04 Mar 2011 TOPICS: Certification Programs \| Knowledge Management \| Professional Organizations \| Professional Services Industries \| Project Management \| Project Management Software \| Project Portfolio Management \| Software and Information Industry Association \| Software Development Methodologies \| Software Project Management

What's the Risk of GRC? sponsored by Agiliance WHITE PAPER: Access this white paper to discover how Fiserv, an information management provider of the financial services industry, overcame their governance, risk, and compliance (GRC) concerns with a flexible risk-management technology strategy. Uncover how the new system provides Fiserv with better visibility of where risk resides in the enterprise. Posted: 15 May 2012 \| Published: 15 May 2012 TOPICS: Business Management \| Compliance (Systems Operations) \| Compliance Best Practices \| Compliance Software \| Governance, Risk, Compliance (GRC) \| IT Governance \| Risk Assessment \| Risk Management

IT Performance at the Crossroads sponsored by Hewlett-Packard Company WHITE PAPER: Wouldn't it be great to have a management system that detailed your organization's performance in near real-time? Read this paper for senior IT management for an overview of the latest management system changes and additions, including sought-after predictive analytics. Posted: 01 Dec 2011 \| Published: 01 Dec 2011 TOPICS: Business Intelligence \| Business Logistics \| Business Management \| IT Management \| IT Management Services \| IT Managers \| IT Services \| Predictive Analytics

Continuous Quality Assurance sponsored by Micro Focus WHITE PAPER: Read this white paper to learn how a continuous quality assurance provides organizations with a comprehensive approach to delivering technical and business quality. Posted: 17 May 2012 \| Published: 17 May 2012 TOPICS: Project Management \| Software Development Life-Cycles \| Software Development Methodologies \| Software Development Tools \| Software Project Management \| Software Quality Assurance \| Software Testing

Service. Smarter. Redefining commerce in the age of the customer sponsored by IBM WHITE PAPER: Access this white paper to discover how a better, smarter approach to commerce can eliminate the potential for unhappy customers and improve your reputation and brand. In today’s highly competitive marketplace, ensuring your customers are satisfied with your services is worth the extra effort. Posted: 21 May 2012 \| Published: 21 May 2012 TOPICS: Business Management \| Business Process Management \| Customer Loyalty \| Customer Retention \| Customer Satisfaction \| Customer Service \| Customer Service Best Practices \| IT Management

Seven Steps to Successful SOA Governance sponsored by Oracle Corporation UK Ltd WHITE PAPER: SOA governance is the framework that enables, measures, defines and enforces the rules for communication, collaboration and control across the enterprise and among IT and business decision-makers. This paper provides seven key steps to get you started on the path towards successful SOA governance. Posted: 03 Feb 2011 \| Published: 03 Feb 2011 TOPICS: Business IT Alignment \| Business Management \| Collaboration \| IT Governance \| IT Management \| SOA \| SOA Governance \| Systems Design and Development \| Systems Integration

Simplify Software Selection and Implementation By Using Best Practices sponsored by Advent Global Solutions Inc. WHITE PAPER: This comprehensive white paper discusses the best practices for making the right selection of SAP or qualified SAP partner suites. Read now to discover how you can conquer common SMB business challenges. Posted: 09 Apr 2012 \| Published: 09 Apr 2012 TOPICS: Business Management \| CRM \| ERP \| Small Businesses \| SMBs \| Software

IDC White Paper Sponsored by CA Technologies: Datacenter Infrastructure Management (DCIM) — Bringing Together the World of Facilities and Cloud Computing sponsored by CA Technologies. WHITE PAPER: Access this resource to uncover how datacenter infrastructure management brings IT and facilities together to create a datacenter-wide view that opens the door for creating business value, innovating the datacenter, and increasing flexibility to respond to changing business needs. Posted: 15 May 2012 \| Published: 15 May 2012 TOPICS: Business IT Alignment \| Business Management \| Cloud Computing \| Data Center Infrastructure Efficiency \| Data Center Management \| Data Centers \| IT Infrastructure \| IT Management

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