Outsourcing White Papers

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May 21, 2013

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Outsourcing
ALSO CALLED: Strategic Sourcing DEFINITION: Insourcing is a business practice in which work that would otherwise have been contracted out is performed in house. Insourcing often involves bringing in specialists to fill temporary needs or training existing personnel to perform tasks that would otherwise have been outsourced. An example is the use of in-house engineers to write technical manuals for equipment they have designed, rather than sending … Definition continues below.
Outsourcing White Papers (View All Report Types)
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Seven IT Strategies to Help Survive the Downturn sponsored by CompuCom Systems, Inc. WHITE PAPER: The document describes the seven IT strategies worth taking a closer look at that can make a difference and have an impact. Posted: 09 Apr 2008 \| Published: 01 Apr 2008 TOPICS: Best Practices \| Infrastructure Management \| IT Infrastructure \| Outsourcing \| Security

Safe, Realistic Test Data: The Case for RowGen sponsored by Innovative Routines International, Inc. WHITE PAPER: RowGen provides a cost-effective alternative to the practice of production data replication. This is accomplished by providing data content that requires no additional security measures. Posted: 29 Feb 2008 \| Published: 01 Mar 2008 TOPICS: Data Classification \| Data Mirroring \| Data Replication \| GLBA \| HIPAA \| Integration Testing \| Metadata \| Outsourcing

Network Optimization: Achieving Success and Profitability in Field Service sponsored by SERVICEPower WHITE PAPER: A key element and requirement for optimization is the ability to manage field resources. Posted: 28 Feb 2008 \| Published: 01 Jan 2005 TOPICS: Advanced Planning and Scheduling Software \| Application Performance Management \| Business Process Outsourcing \| Business Service Management \| Customer Service \| Field Force Automation \| Hardware Maintenance Services \| Outsourcing \| Service Level Management \| Strategic Planning

Pharma's New Worldview: Transforming R&D through Emerging Markets sponsored by IBM Line of Business WHITE PAPER: This paper addresses new market forces that are compelling them to consider a range of alternatives, including outsourcing and offshore opportunities. Posted: 27 Feb 2008 \| Published: 01 Oct 2006 TOPICS: Business Service Management \| Markets \| Outsourcing \| Pharmaceutical Industry \| Research and Development

WEALTH MANAGER'S TAKE ON OUTSOURCING sponsored by Wipro Technologies WHITE PAPER: Wealth managers can ensure success of outsourcing relationships by ensuring a stringent service provider selection program based on service providers' processes, quality standards, cost efficiency and knowledge. Posted: 26 Feb 2008 \| Published: 01 Jan 2007 TOPICS: Outsourcing \| Trends \| Vendor Selection \| Wealth Management \| Wealth Management Industry

The Match Game: Is Offshoring a Fit for Your Help Desk Outsourcing Strategy? sponsored by ABS Associates, Inc. WHITE PAPER: Let's examine the pros and cons of each as well as different situations where one or the other is the ideal match for your service desk strategy. Posted: 13 Feb 2008 \| Published: 13 Feb 2008 TOPICS: Customer Service \| Outsourcing \| Productivity \| Sales \| Software

The Impact of Technology on Cost in Business Process Outsourcing (BPO) sponsored by SAP America, Inc. WHITE PAPER: Gain insight into the true cost of business process outsourcing (BPO) beyond what is typically reflected in the BPO provider's service price (total contract value). Learn how technology, if chosen and implemented carefully, will have a major impact on driving down these costs, in both the short and long term. Posted: 01 Feb 2008 \| Published: 01 Jan 2006 TOPICS: BPO \| Business Processes \| Customers \| Governance \| Outsourcing

Human Capital Management: How Top Organizations Drive Company Profits Efficiently sponsored by SAP America, Inc. WHITE PAPER: The study finds that the best human capital management organizations constantly reassess their processes to strike a balance in the drive to optimize efficiency, cost, and service delivery in a continually changing environment. Posted: 01 Feb 2008 \| Published: 01 Jan 2007 TOPICS: Business Intelligence \| Financial Management \| Human Resources Management \| Outsourcing \| Productivity \| Systems Operations

Financial Opportunities of Human Resources Outsourcing sponsored by TriNet WHITE PAPER: This white paper will explore the financial benefits from contracting with a PEO based on industry best practices. Posted: 27 Dec 2007 \| Published: 11 Apr 2007 TOPICS: HIPAA \| Insurance \| Outsourcing \| Productivity \| Risk Management

An Executive Approach to Strategic HR sponsored by TriNet WHITE PAPER: This article discusses the key areas of HR that provide strategic impact and therefore merit an executive's time and attention. Posted: 27 Dec 2007 \| Published: 03 Oct 2007 TOPICS: Legal Compliance \| Outsourcing \| Quality Assurance \| Recruiting \| Risk Management

Change is Good: New Business Models for Converging Communications sponsored by Alcatel-Lucent WHITE PAPER: Converged voice, data, and video communications must be designed to integrate with business processes. Read this paper that details how a tailored outsourcing solution is the answer. Posted: 30 Nov 2007 \| Published: 01 Nov 2007 TOPICS: Adaptive Enterprise \| Capital Expenditures \| IP Networks \| IT Outsourcing Services \| Network Convergence \| Outsourcing \| ROI \| Service Level Management \| TCO \| VoIP

Choosing a Remote DBA instead of a Full-time Consultant? sponsored by Ntirety WHITE PAPER: Relational databases like Oracle grow 3x to 5x in size every three years, but most are not backed up properly. Learn about one of the newest trends in the industry: to outsource or out-task to your database administration needs. Posted: 30 Nov 2007 \| Published: 30 Nov 2007 TOPICS: Database Management \| Database Performance Management \| Market Trends \| Oracle (Product) \| Outsourcing \| Relational Database Management Systems \| ROI \| Software Upgrades \| Vendor Selection

Master Data Management (MDM): Extract Value from your Most Important Intangible Asset sponsored by SAP America, Inc. WHITE PAPER: Explore the importance of and the barriers to achieving sound master data. Discover the ideal master data management (MDM) solution and the value and benefits of effective management of master data. Posted: 09 Nov 2007 \| Published: 01 Jan 2007 TOPICS: Business Intelligence \| Business Process Management \| Data Integration \| Data Quality \| Master Data Management \| Outsourcing \| Regulatory Compliance \| Storage Consolidation

Outsourcing in the WEB 2.0 World sponsored by Wipro Technologies WHITE PAPER: With more organizations adopting Web 2.0, there is an increasing amount of interest in exploiting this phenomenon. Learn about the changing business needs that result from outsourcing Web 2.0 and how to leverage this as a best practice for collabo... Posted: 29 Oct 2007 \| Published: 01 Oct 2007 TOPICS: Collaboration \| Collaborative Applications Software \| IT Outsourcing Services \| Outsourcing \| Web Applications Software

Simplifying Contact Center Technology sponsored by Oracle Corporation WHITE PAPER: Computer telephony integration (CTI) enabled contact centers realize immense cost savings, increased reliability and improved performance. Learn how an on-demand solution can simplify your organization’s contact center technology. Posted: 26 Sep 2007 \| Published: 01 Aug 2006 TOPICS: Business Performance Management \| Contact Center Management \| Contact Center Software \| Contact Centers \| CRM Hosting \| CTI (Computer Telephony Integration) \| Oracle (Product) \| Outsourcing \| ROI

Can a Technology Service Provider Really Enable Your Business Success? sponsored by All Covered WHITE PAPER: Technology service providers address IT challenges by providing technical oversight, IT accountability and continuity within the infrastructure. Learn how partnering with a technology service provider can satisfy the IT needs of your business. Posted: 04 Sep 2007 \| Published: 28 Aug 2007 TOPICS: IT Best Practices \| IT Infrastructure \| IT Service Management \| IT Services \| IT Spending \| Outsourcing \| Productivity \| ROI \| Small Businesses \| TCO

SOA Implementation with an Offshore Partner sponsored by Torry Harris Business Solutions WHITE PAPER: Learn how to overcome the cost and time of service-oriented architecture (SOA) development by collaborating with an experienced offshore partner. Posted: 31 Oct 2006 \| Published: 01 Oct 2006 TOPICS: Application Development \| Business IT Alignment \| IT Outsourcing Services \| Outsourcing \| SOA \| SOA Governance \| Strategic Planning

Learning Guide - Do You Need a Fax Server? sponsored by FaxBack, Inc. WHITE PAPER: This whitepaper provides an introduction to network faxing, discusses fax server technology in general and current research on faxing trends. Posted: 04 Nov 2003 \| Published: 01 Dec 2003 TOPICS: Application Integration \| Fax Machines \| Fax Server Hardware \| Fax Software \| Hardware Selection \| Outsourcing \| ROI

How to Slash Corporate Fax Telephone Charges 20 - 80%: Overview of V.34 Faxing and JBIG Document Compression sponsored by FaxBack, Inc. WHITE PAPER: An in-depth look at V.34 high-speed fax and JBIG document compression technology...designed to save companies significant money in reducing fax telephone charges. Posted: 18 Sep 2003 \| Published: 01 May 2004 TOPICS: Data Transmission Standards \| Fax Machines \| Fax Server Hardware \| Fax Software \| FoIP \| Outsourcing \| ROI

The Business Case for Outsourced Testing sponsored by VeriTest: A Business Unit of Lionbridge WHITE PAPER: This paper presents the results of an ROI analysis to determine whether a company should outsource application testing. Posted: 16 Jun 2002 \| Published: 10 Jun 2001 TOPICS: Load Testing \| Outsourcing \| ROI \| Software Quality Assurance \| Software Testing

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OUTSOURCING DEFINITION (continued): … the work to an outside technical writing firm. In this example, the engineers might have to take technical writing courses at a local college, university, or trade school before being able to complete the task successfully. Other challenges of insourcing include the possible purchase of additional hardware and/or software that is scalable and energy-efficient enough to deliver an adequate return on investment (ROI).Insourcing can be viewed as outsourcing as seen from the opposite side. For example, a company based in Japan might open a plant in the United States for the purpose of employing American …
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