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Optical Communications Industry White Papers (View All Report Types)
Gain the Competitive Edge with Streamlined Big Data Analytics
sponsored by Dell, Inc. and Intel®
WHITE PAPER: This business-oriented white paper summarizes the wide-ranging benefits of the Hadoop platform across diverse industries, from healthcare and retail to telecommunications, highlighting common data processing use cases and exploring examples of specific use cases. Read on to find out more.
Posted: 13 Aug 2015 | Published: 13 Aug 2015

Dell, Inc. and Intel®

The Telco Challenge II: Instant Responsiveness to Customer Needs
sponsored by Hewlett-Packard Company
WHITE PAPER: Telcos can offer better support by leveraging social data—but they must be respectful of customer privacy. Learn how to negotiate that line and more.
Posted: 08 Jul 2015 | Published: 09 Jul 2015

Hewlett-Packard Company

Adobe Solutions for eLearning: Transforming Customer Service in the Telecommunications Industry
sponsored by Adobe Systems, Inc.
WHITE PAPER: Adobe eLearning solutions enable enterprises to deploy rapid, real-time training for CSRs while helping them correlate training effectiveness with business results.
Posted: 12 Nov 2008 | Published: 12 Nov 2008

Adobe Systems, Inc.

Data, Disconnected: Communications Firms Take the Necessary Steps to Build Greater Accuracy into Their Customer Management Processes
sponsored by Pitney Bowes Group 1 Software
WHITE PAPER: This white paper for the communications sector examines how inaccurate data can impact customer relationships and how implementing a multi-phase process can help feed cleaner customer data into enterprise solutions to maximize return on investment.
Posted: 20 Jan 2009 | Published: 20 Jan 2009

Pitney Bowes Group 1 Software

The Five Must-Have Capabilities for Unbeatable Customer Care
sponsored by Pitney Bowes Business Insight
WHITE PAPER: Today, firms in the communications industry must relook at how they deliver customer service in order to streamline operations, retain customers and drive business revenue. Read this paper to learn about five, practical, cost-effective opportunities that allow firms to meet market demand and achieve an impressive Return on Investment.
Posted: 15 Jan 2010 | Published: 15 Jan 2010

Pitney Bowes Business Insight

Digital Billboard Advertising - New Life for a Classic Medium
sponsored by Motorola, Inc.
WHITE PAPER: Read this paper to learn more about the emerging trend of digital billboard advertising and how it can enhance responsiveness, flexibility and profits.
Posted: 02 Mar 2009 | Published: 02 Mar 2009

Motorola, Inc.

Point-to-Point Broadband Wireless for Service Providers: Backhaul traffic, remove network bottlenecks and extend service to previously inaccessible locations
sponsored by Motorola, Inc.
WHITE PAPER: This white paper presents multiple approaches and technologies for point-to-point wireless and the advantages and challenges of each. Learn which approach is best for your organization.
Posted: 29 May 2008 | Published: 01 May 2008

Motorola, Inc.

Big Data: Delivering an Agile Infrastructure for Time-Critical Analytics in Telecommunications
sponsored by IBM
WHITE PAPER: This resource examines how big data analytics is helping communications service providers (CSPs) to better understand customer behaviors, drive customer loyalty, and improve experiences. Inside, discover an enterprise-grade infrastructure designed for big data workloads.
Posted: 15 Nov 2013 | Published: 31 Oct 2013


New RF Return Path Technologies for GPON
sponsored by Motorola, Inc.
WHITE PAPER: New return path technologies allow service providers to continue to leverage their traditional headends, set-top boxes and next generation DOCSIS set-top boxes in new GPON networks.
Posted: 05 Jan 2009 | Published: 23 Dec 2008

Motorola, Inc.

ABI Research: Mobilize Enterprise Office Communications NOW with 4G
sponsored by Sprint
WHITE PAPER: Ready to integrate 4G into your wireless communications strategy? 4G technologies operate on licensed spectrum allowing greater control over spectrum use and access. 4G also provides capacity and speed similar to Wi-Fi to enable demanding applications.
Posted: 13 Apr 2011 | Published: 13 Apr 2011

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