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Optical Carrier Systems White Papers (View All Report Types)
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Communicating in the New Age of the Digital Banker
sponsored by GMC Software
WHITE PAPER: In this white paper discover how your bank can devise a plan to cater to connected customers. Find new ways to communicate in the modern world including mobile, multichannel, and more.
Posted: 17 Apr 2015 | Published: 17 Apr 2015

GMC Software

Configuration, Not Coding: How to Expedite Changes on IT Service Platforms
sponsored by CA Technologies
WHITE PAPER: This white paper explores how 2 large organizations leveraged their service desk platform by using configuration instead of coding to speed deployment and quickly add changes. Read on to see their results and how this software can benefit your IT organization.
Posted: 05 Mar 2013 | Published: 30 Sep 2012

CA Technologies

CW Buyers Guide: Green IT
sponsored by ComputerWeekly.com
WHITE PAPER: This six-page Buyer’s Guide to Green IT helps CIOs and senior IT professionals to identify the issues around going green and explains the pros and cons of using third-party facilities to run IT services.
Posted: 29 Nov 2012 | Published: 26 Jan 2011

ComputerWeekly.com

CW+: Quocirca report: Communications technology – be prepared to be flexible
sponsored by ComputerWeekly.com
WHITE PAPER: Communications needs for many organisations are changing rapidly. Internally, there are always new technologies appearing and changes in working styles to deal with but there is now, increasingly, the influence of more social and consumer choices affecting the officially deployed systems.
Posted: 21 Oct 2011 | Published: 12 Aug 2010

ComputerWeekly.com

CW+: Quocirca report: Telecoms re-invention - optimising the online customer experience
sponsored by ComputerWeekly.com
WHITE PAPER: As networks, devices and media converge, telecoms companies have increasingly complex catalogues of products and services on offer to customers who are, in turn, becoming more aware that they can easily switch to other providers.
Posted: 21 Oct 2011 | Published: 24 Aug 2010

ComputerWeekly.com

Delivering multichannel customer communication without replacing legacy systems
sponsored by GMC Software
WHITE PAPER: Learn why your organization should upgrade your legacy CCM application to offer multichannel communication capabilities to deliver a seamless experience to your customers at any touch point. Read this valuable white paper to uncover more about legacy software adaption and how you can save money.
Posted: 15 Apr 2015 | Published: 31 Dec 2013

GMC Software

Do customers drive your technology decisions?
sponsored by Hewlett-Packard Limited
WHITE PAPER: Consult the following white paper to learn why your customers' needs and wants should be shaping the way you modernize your technology. Access now and find out more.
Posted: 01 May 2015 | Published: 01 May 2015

Hewlett-Packard Limited

Document Management Capabilities that Maximize Performance
sponsored by Actuate
WHITE PAPER: Organizations produce a high volume of credit card bills, bank statements, insurance policies, and other customer communications. To leverage this content, you'll need to convert documents from one format to another as required. Access this white paper to assess the traits of a rewarding document transformation system.
Posted: 04 May 2015 | Published: 04 May 2015

Actuate

Enterprise Collaboration is at a Crossroads
sponsored by XO Communications
WHITE PAPER: Access this white paper to learn how hosted PBX with unified communications, a cloud-based service, makes collaboration easier as your company embraces new IP technology, BYOD and mobility trends, and becomes more distributed.
Posted: 28 May 2015 | Published: 28 May 2015

XO Communications

Enterprise Communications: 2014 in Review
sponsored by Unify
WHITE PAPER: This white paper allows you to look back at the 5 key business communications predictions of 2014 to see if your organization kept up with the trends.
Posted: 02 Jun 2015 | Published: 27 Dec 2013

Unify

Communicate, Communicate, Communicate
sponsored by Global Knowledge
WHITE PAPER: This book excerpt examines the importance of communication in an organization and presents practical concepts for leaders to apply easily. Read on now to gain access to a unique set of strategies and initiatives designed to enable leaders to build capacity and confidence in their ability to perform.
Posted: 25 Oct 2013 | Published: 25 Oct 2013

Global Knowledge

Considerations for Building Video Chat and Streaming Applications
sponsored by Oxagile
WHITE PAPER: This whitepaper stacks up against each other the chat solutions and media servers that will set an underlying base for either custom video streaming or video chat products that you might consider building.
Posted: 07 Aug 2013 | Published: 07 Aug 2013

Oxagile

Control IT With Configuration Audit and Control
sponsored by Tripwire, Inc.
WHITE PAPER: Learn how establishing a change policy that enforces all changes are auditable and authorized, and all unauthorized changes are investigated, can enable IT organizations to reach compliance, security, and availability goals
Posted: 01 Mar 2007 | Published: 01 Feb 2007

Tripwire, Inc.

Converged Communications: People and Applications in Synch
sponsored by Dell, Inc.
WHITE PAPER: A unified communications platform can provide collaboration tools necessary for a company to gain a competitive edge by increasing employee productivity and improving work flows and processes. Learn about an approach that can help simplify the process of transitioning to a unified communications platform.
Posted: 23 May 2011 | Published: 23 May 2011

Dell, Inc.

Cool IT Equipment Efficiently to Lower Energy Use and Cut Costs
sponsored by Upsite Technologies, Inc.
WHITE PAPER: To optimize your data center infrastructure, consider these four practical best practice steps that Upsite's engineers have devised for solving cooling inefficiencies through proper airflow management.
Posted: 14 Oct 2008 | Published: 09 Oct 2008

Upsite Technologies, Inc.

Critical Communications for Business Continuity: How to Ensure Employees, Partners & Customers Stay Connected
sponsored by Polycom, Inc.
WHITE PAPER: This paper examines why companies should develop and implement an on-demand conferencing and collaboration plan that supports business continuity for both the enterprise and its customers.
Posted: 18 Oct 2011 | Published: 18 Oct 2011

Polycom, Inc.

Delivering SOA Solutions: Service Lifecycle Management.
sponsored by IBM
WHITE PAPER: With service-oriented architecture (SOA), once-siloed business functions, IT processes and data are exposed as services that can be reused--across departments, lines of business (LOBs) and even entire organizations.
Posted: 20 Aug 2008 | Published: 20 Aug 2008

IBM

Developing an effective resiliency capability within a cloud design
sponsored by IBM
WHITE PAPER: Read this white paper to learn how to develop a reliable resiliency management program for your cloud environment. Review the key elements, business areas and questions you should consider.
Posted: 27 Jun 2012 | Published: 31 Aug 2011

IBM

Discovery Communications Continues Global Expansion with Help from Savvis Managed Services
sponsored by SAVVIS
WHITE PAPER: Savvis delivers a complex, fully managed infrastructure for Discovery to support its real-time advertising deliverables, ad sales, scheduling, and programming for all its international operations. Savvis’ solution allows Discovery to take advantage of a broad portfolio of managed services.
Posted: 25 Jun 2010 | Published: 25 Jun 2010

SAVVIS

Document Solutions IP Faxing versus Conventional Faxing: A Critical Analysis
sponsored by Premiere Global Services
WHITE PAPER: This white paper uses examples in three industries with the heaviest fax usage - finance, healthcare, and insurance - to demonstrate costs and risks that are shared across all industries.
Posted: 10 Oct 2008 | Published: 10 Oct 2008

Premiere Global Services

Does Your Communications and Collaboration Solutions Meet your Mid-Size Business Needs?
sponsored by Cisco Systems, Inc.
WHITE PAPER: This exclusive paper examines how cloud collaboration technologies can help your organization overcome some of the common communication challenges faced today.
Posted: 29 Jan 2014 | Published: 29 Jan 2014

Cisco Systems, Inc.

Dynamic Business Process Management for Communications Service Providers
sponsored by IBM
WHITE PAPER: In today’s demanding environment, communications service providers across all lines of business are struggling to increase their business agility to remain competitive. This paper explores how companies are achieving agility by adopting dynamic business process management (BPM) with telecommunications industry standards. Read on to learn more.
Posted: 02 Aug 2010 | Published: 21 Apr 2010

IBM

Eco-sustainable Wireless Networks: Ready for Prime Time
sponsored by Alcatel-Lucent
WHITE PAPER: Developments in alternative energy technology are creating solutions that provide network operators with the ability to reduce their energy costs and carbon footprint. Read this short whitepaper for more information about alternative energy sources that can make your wireless network more eco-friendly and save you money.
Posted: 02 Oct 2009 | Published: 02 Oct 2009

Alcatel-Lucent

Enabling Innovation and Surpassing the Competition with Visual Collaboration
sponsored by Vidyo, Inc.
WHITE PAPER: This exclusive paper discusses how visual collaboration can be utilized by small to midsized businesses in order to significantly improve productivity and drive innovation. Read on to find out more.
Posted: 28 May 2014 | Published: 28 May 2014

Vidyo, Inc.

Enterprise Backup and Recovery Considerations: How to Maintain Your Restore-Readiness
sponsored by Sirius Computer Solutions
WHITE PAPER: IT systems are vulnerable to a variety of disruptions. This paper will focus on common processes and procedures that should be part of any effective enterprise backup/restore system.
Posted: 08 Jul 2009 | Published: 26 Jun 2009

Sirius Computer Solutions
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