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Optical Carrier Services White Papers (View All Report Types)
Evolving Enterprise & Contact Centers with WebRTC
sponsored by Oracle Corporation
WHITE PAPER: Web-based real-time communications (WebRTC) is finally reaching maturity. Read about its evolution, current use case landscape, and how it is shaping the future of unified communications.
Posted: 29 Sep 2016 | Published: 30 Oct 2015

Oracle Corporation

The Right Mix: Developing the Right Hybrid IT Infrastructure
sponsored by Hewlett Packard Enterprise
WHITE PAPER: Discover how to formulate the right hybrid IT infrastructure to meet the needs of your apps, services, and enterprise. Access now to learn the formula for achieving the optimal mix of traditional IT, private cloud, and public cloud services.
Posted: 26 Sep 2016 | Published: 31 Jul 2016

Hewlett Packard Enterprise

Cloud Computing Services: What's Your Enterprise IT Forecast
sponsored by Windsor Group
WHITE PAPER: This informational white paper identifies five essential characteristics that define cloud computing as well as how to use these to your advantage. Furthermore it predicts how enterprise cloud computing can enable day-to-day operations in ways traditional IT arrangements cannot.
Posted: 16 Sep 2016 | Published: 01 Jul 2016

Windsor Group

5 Ways Cloud Communications Can Lower Your Total Cost of Ownership
sponsored by MASERGY
WHITE PAPER: Discover the ways that cloud based tools lower the total cost of communications in enterprises. You'll see the 5 top budget efficiencies that can be gained by implementing cloud communications over your legacy equipment.
Posted: 14 Jul 2016 | Published: 14 Jul 2016


Say Goodbye to Communication Complexities
sponsored by Microsoft
WHITE PAPER: This resource outlines common problems with unified communications tools and tool selection. Uncover tips and strategies for enabling collaboration, protecting sensitive information, and integrating communication channels.
Posted: 19 Oct 2016 | Published: 19 Oct 2016


Goodbye Manual Processes, Hello Productivity
sponsored by ServiceNow
WHITE PAPER: Learn how automation is the key to saving time and boosting satisfaction. This eBook, "Accelerate Service Delivery with Automation," will help you reclaim lost productivity. Download now to learn best practices for transforming your ITSM into a modern, reliable experience.
Posted: 01 Aug 2016 | Published: 01 Aug 2016


CIOs: 3 IT Imperatives to Transform the Enterprise
sponsored by ServiceNow
WHITE PAPER: This resource presents key insights from a recent CIO leadership forum in which senior IT leaders shared strategies for IT innovation. Learn the 3 imperatives that these leaders used to transform their enterprise.
Posted: 10 Mar 2016 | Published: 10 Mar 2016


Demand More from Data Center Management Services
sponsored by Hewlett Packard Enterprise
WHITE PAPER: Learn how to formulate a true partnership with your data center management services provider, in which you maintain control of your IT infrastructure, security, and workloads. Read on to access expert tips on choosing a provider that thinks like an extended part of the IT team.
Posted: 04 Oct 2016 | Published: 04 Oct 2016

Hewlett Packard Enterprise

Quality Contact Recording Increases Workforce Optimization
sponsored by Avaya CenturyLink
WHITE PAPER: Choosing top tier contact recording services can empower businesses by optimizing the performance of their customer-facing resources. Read this white paper that educates you on communication monitoring services and how they can help you achieve performance improvement that increases customer retention.
Posted: 30 Jun 2016 | Published: 31 Dec 2015

Avaya CenturyLink

Advantages of UC Modernization
sponsored by Avaya TSG
WHITE PAPER: Identify how you can lower the cost of ownership of your communications system while improving functionality. Included is a focus on promoting mobility, security, and integration in rapidly expanding enterprises.
Posted: 30 Jun 2016 | Published: 31 Dec 2015

Avaya TSG
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