Optical Carrier Services White Papers

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May 20, 2013

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Optical Carrier Services

Optical Carrier Services White Papers (View All Report Types)

The Next Smart Step in Enterprise IT Evolution sponsored by IBM WHITE PAPER: Supporting the data center status quo is crippling IT today and strangling hopes of capturing future benefits. Check out this white paper outlining best practices for creating custom IT solutions for your organization. Posted: 15 Oct 2012 \| Published: 31 May 2012 TOPICS: Application Infrastructure \| Application Integration \| Cloud Computing \| IT Management \| IT Systems

A Small Business Guide to Unified Communications sponsored by Channel Transformation Alliance WHITE PAPER: Uncover the fundamental challenges SMBs today encounter and learn how UC can help your SMB be more successful. In addition, view a number of best practice recommendations for evaluating potential UC systems. Posted: 16 May 2013 \| Published: 30 Dec 2011 TOPICS: Collaboration \| Collaborative Applications Software \| Communications Systems \| Instant Messaging \| IP Telephony \| Mobile Workers \| ROI \| Small Businesses \| SMBs \| TCO \| Unified Messaging \| Unified Messaging Systems \| Videoconferences \| Web Conferences

Are you a Collaborative Leader? sponsored by Citrix Online Go To Meeting WHITE PAPER: This Harvard Business white paper examines the new collaborative leader, drawing on examples from many successful CEOs to showcase the power of company-wide collaboration. Posted: 28 Jan 2013 \| Published: 28 Jan 2013 TOPICS: CEOs \| CIOs \| Collaboration \| Collaborative Commerce \| Communications Networks \| Communications Software \| Communications Systems \| Executive Management \| Executive Training \| Social Computing \| Social Networking

A Structured Approach to Deploying Communications Endpoints in Enterprise sponsored by Channel Transformation Alliance WHITE PAPER: Uncover the four phases of a successful communications endpoint implementation and review considerations to keep in mind before, during, and after the deployment process. Posted: 15 May 2013 \| Published: 31 Dec 2012 TOPICS: Collaboration \| Collaborative Applications Software \| Communications Systems \| Interoperability \| Laptop Computers \| Mobile Workers \| ROI \| Smart Phones \| Tablet PC \| Telephones \| Unified Messaging

Using Analytics to Drive Better Communications- Link Customer Preferences and Behavior with Business Solutions and Document Requirements to Deliver Messaging that Fits sponsored by Pitney Bowes Group 1 Software WHITE PAPER: This whitepaper will help you understand how analytics can be used to drive better communications for your business. Learn about the state of communications today, its challenges, and opportunities you can take advantage of to enhance your communications. Posted: 18 Mar 2013 \| Published: 31 Dec 2012 TOPICS: Communications Systems \| CRM \| CRM Best Practices \| Customer Data Management \| Customer Retention \| Customer Satisfaction \| Customer Service \| Customer Service Best Practices \| Marketing

Admiral Group ensures superb performance and scalability sponsored by IBM WHITE PAPER: Read this white paper to learn how one growing organization leveraged an advanced platform to scale and meet increasing demands. Discover how they were able to improve the overall performance of their systems, enabling them to cut costs and respond quicker to changing requirements. Posted: 06 Jun 2012 \| Published: 30 Jun 2011 TOPICS: Cloud Computing \| IT Infrastructure \| IT Management \| IT Service Management \| IT Systems \| Server Provisioning \| Server Virtualization \| Systems Management

Strive for Simplicity: IT infrastructures that cut through complexity to drive business benefits sponsored by Oracle Corporation WHITE PAPER: Through this white paper learn the business value of simplifying IT infrastructure and processes. Learn 4 areas of IT that can easily be simplified, the 5 substantial business benefits of simplification, and much more. Posted: 29 Jun 2012 \| Published: 25 Jun 2012 TOPICS: Business IT Alignment \| Business Process Management \| IT Industry \| IT Infrastructure \| IT Systems \| Oracle (Product)

5 Ways to Optimize Your Workforce for Customer Contact in a Social Marketplace sponsored by Aspect WHITE PAPER: This white paper discusses how workforce, quality and performance management capabilities provide practical business processes and tools for effective staffing, monitoring, reporting, evaluation and coaching. Posted: 11 Aug 2011 \| Published: 11 Aug 2011 TOPICS: Communications Systems \| Contact Center Workforce Management \| CRM \| CRM Best Practices \| Customer Retention \| Customer Satisfaction \| Workforce Management Software

ShoreTel Small Business Edition: Simple Communications That Grow With Your Business sponsored by ScanSource & ShoreTel WHITE PAPER: Uncover the details of a unified communications (UC) system that provides powerful, feature-rich, scalable, productivity-boosting UC to small businesses at an affordable price point. Posted: 07 Aug 2012 \| Published: 31 Jul 2012 TOPICS: Collaboration \| Communications Systems \| Contact Centers \| Email \| Mobile Workers \| Routing \| Small Businesses \| Smart Phones \| SMBs \| Unified Messaging \| Unified Messaging Systems

Improve Organizational Communications sponsored by Cisco Systems, Inc. WHITE PAPER: As an organization’s workforce becomes increasingly mobile and dispersed, its ability to survive and thrive depends on effective employee communications. Learn about a collaboration platform that allows for improved employee communication and productivity. Posted: 28 Oct 2011 \| Published: 28 Oct 2011 TOPICS: Collaboration \| Communications Systems \| Mobile Device Management \| Mobile Workers \| Productivity \| Remote Users \| Unified Messaging \| Videoconferencing Systems

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