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Optical Carrier 3 White Papers (View All Report Types)
 
Complexity, Tamed: Wipro Protects their Client's Global Voice
sponsored by IR
WHITE PAPER: Wipro was tasked to manage a multi-national company's IP telephony system. Learn what they did to centrally manage their client's unified communications environment for improved control and visibility.
Posted: 17 May 2016 | Published: 17 May 2016

IR

Know Your Unified Communications Key Health Indicators
sponsored by IR
WHITE PAPER: This white paper explores the user experience of several unified communications tools. Uncover ways to reveal performance problems in multi-vendor UC ecosystems.
Posted: 23 May 2016 | Published: 23 May 2016

IR

10 Steps to a Service-Centric IT Model That Drives Efficiency
sponsored by NetEnrich
WHITE PAPER: In this white paper, our experts explore how an enterprise command center can create IT efficiency and enable your IT team to be a true service provider to your business. Read on for 10 steps to a service-centric IT model.
Posted: 04 Jan 2016 | Published: 04 Jan 2016

NetEnrich

Formulate a Game Plan for Closing the SecOps Gap
sponsored by BMC
WHITE PAPER: Access this report to discover why collaboration between security and operations (SecOps) will drive faster threat response, stronger security, and improved compliance in your organization. Take a closer look at the SecOps gap now, and learn the gravity of IT misalignment.
Posted: 18 Mar 2016 | Published: 18 Mar 2016

BMC

What's on the Agenda of Today's CXOs?
sponsored by Proact IT UK
WHITE PAPER: In this white paper, examine the importance of ensuring all applications support business processes, as well as optimizing communication taking place between employees. As a bonus, CIOs read on to learn how to retain control of your data using one hybrid cloud off-premises infrastructure.
Posted: 07 Apr 2016 | Published: 07 Apr 2016

Proact IT UK

Build a Reliable, Accurate CMDB by Addressing Data Quality
sponsored by BDNA
WHITE PAPER: Discover the top data quality issues derailing your configuration management database (CMDB) initiatives. Learn how you can build and maintain an accurate, reliable CMDB by taking the steps to address poor data quality.
Posted: 29 Apr 2016 | Published: 31 Dec 2015

BDNA

Time is Money and Downtime is Expensive: A Look at ITSM Best Practices
sponsored by IBM
WHITE PAPER: Discover in this white paper a proven 3-step initiative to bolster your ITSM technical support strategy to combat the costly issues of downtime. Read on to achieve optimal IT support and begin this initiative by learning how to develop a roadmap to define and prioritize transformative initiatives.
Posted: 10 Mar 2016 | Published: 31 Oct 2014

IBM

The Ripple Effect of Downtime: You Can't Afford to Halt IT Services
sponsored by IBM
WHITE PAPER: How much have unplanned hardware or software failures cost you—in dollars, time, customers, and productivity? In this infographic, you will discover how to avoid downtime and its devastating consequences with one IT service management (ITSM) solution.
Posted: 09 Mar 2016 | Published: 09 Mar 2016

IBM

How one IT Team Identified Communications Problems in Record Time
sponsored by IR
WHITE PAPER: Outages and poor voice quality damaged one prestigious law firm's reputation. Discover how the right tools enabled IT to resolve long-standing, hard-to-find problems across multiple vendors' devices.
Posted: 17 May 2016 | Published: 17 May 2016

IR

Inside Look: Technical Support Services
sponsored by IBM
WHITE PAPER: This white paper discusses how you can leverage a technical support provider in order to reduce IT complexity, troubleshoot and repair problems faster, and mitigate downtime. Read on to uncover the benefits and ROI NetApp achieved by switching to this support strategy.
Posted: 14 Mar 2016 | Published: 14 Mar 2016

IBM
 
 
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