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May 26, 2013

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Consensual Fax: Strategies for Happy Customers and FCC Compliance sponsored by FaxBack, Inc. WHITE PAPER: Provides a brief introduction to the July 2003 updated FCC regulations regarding fax and discusses tools to help companies fax responsibly. Posted: 18 Sep 2003 \| Published: 01 May 2004 TOPICS: Fax Services \| Fax Software \| Federal Communications Commission \| Opt-In/Opt-Out Marketing \| Regulatory Compliance \| Telecommunications Regulations

Managing the Perpetual Risk of Web Content Compliance sponsored by SiteCore WHITE PAPER: This resource explores the risks that non-compliant web content poses to your organization, and introduces a comprehensive strategy that will allow you to achieve compliance and mitigate risk while enabling faster web content publication and better quality. Posted: 03 May 2013 \| Published: 03 May 2013 TOPICS: Compliance (Systems Operations) \| Compliance Best Practices \| Compliance Software \| Content Delivery \| Content Management \| Content Management Software \| Content Management Systems \| Online Marketing \| Regulatory Compliance \| Web Content Accessibility \| Web Content Management

Sales Executive Strategy Brief sponsored by Oracle Corporation WHITE PAPER: In this executive strategy brief, we will explore customer experiences throughout the selling process, how sales must adapt in the age of the customer, and ways to improve sales performance that will positively impact the customer experience. Posted: 03 Apr 2013 \| Published: 25 Aug 2012 TOPICS: B2B \| CRM \| CRM Analytics \| CRM Best Practices \| Customer Interaction Services \| Customer Loyalty \| Customer Retention \| Customer Satisfaction \| Marketing \| Oracle (Product) \| Sales \| Sales and Marketing Software

Using Analytics to Drive Better Communications- Link Customer Preferences and Behavior with Business Solutions and Document Requirements to Deliver Messaging that Fits sponsored by Pitney Bowes Group 1 Software WHITE PAPER: This whitepaper will help you understand how analytics can be used to drive better communications for your business. Learn about the state of communications today, its challenges, and opportunities you can take advantage of to enhance your communications. Posted: 18 Mar 2013 \| Published: 31 Dec 2012 TOPICS: Communications Systems \| CRM \| CRM Best Practices \| Customer Data Management \| Customer Retention \| Customer Satisfaction \| Customer Service \| Customer Service Best Practices \| Marketing

Conversations on Incentive Compensation: Addressing the conflict and bridging the gap sponsored by Varicent, an IBM Company WHITE PAPER: Conflicting interests surrounding incentive compensation are causing corporate tension. This resource outlines how collaboration and the right technology tools can help alleviate this tension. Read on to learn more. Posted: 14 Mar 2013 \| Published: 31 Jan 2013 TOPICS: Benefits \| CFOs \| Employee Performance Management (EPM) \| Financial Management \| Human Resources Management \| Incentive Management \| Marketing \| Sales \| Workforce Planning

Data Capture QAS Pro sponsored by QAS WHITE PAPER: This white paper presents a program designed to collect accurate contact information every time. Posted: 27 Nov 2012 \| Published: 27 Nov 2012 TOPICS: Data Analytics \| Data Collection \| Data Management \| Data Quality \| Email \| Email Management \| Email Marketing

A Comprehensive, Integrated Approach to Cash Flow Management in SAP® Applications sponsored by Dolphin WHITE PAPER: Many businesses overlook cash flow management as a strategic asset - but this could be a huge mistake. In this resource, learn how you can optimize Accounts Payable, Accounts Receivable, Order Management, and other document-based business processes for a comprehensive, integrated approach. Posted: 20 May 2013 \| Published: 20 May 2013 TOPICS: Accounting \| Business Process Management \| Business Processes \| Cash Flow \| Financial Management \| Order Management Systems \| SAP (Product)

How to Master the Art of Content Marketing sponsored by Limelight Networks, Inc. WHITE PAPER: Today's marketing professionals are in uncharted territory, one that consists of web-savvy customers with higher expectations and flashy new tools that are quickly becoming a requirement. To keep pace, you must evolve with the times. Read on to learn how content marketing can optimize your marketing tactics. Posted: 15 Oct 2012 \| Published: 01 Nov 2011 TOPICS: Content Management \| Enterprise Content Management \| Marketing \| Marketing Information Systems \| Publishing

QuadraDocV5 - The Leading Document Routing Virtual Appliance sponsored by Quadrant Software WHITE PAPER: Creating a superior workflow in your office requires the collaboration of many projects, not the least of which is efficient document routing. Check out this brief resource to learn about a document routing technology that sends, receives, centrally controls, and secures business critical content within your organization. Posted: 26 Mar 2013 \| Published: 31 Dec 2012 TOPICS: Business Communications \| Business Process Management \| Business Processes \| Document Management \| Documentation \| Enterprise Content Management \| Enterprise Information Management (EIM)

Empowered Customers Drive Collaborative Business Evolution sponsored by IBM WHITE PAPER: Read this groundbreaking new study, conducted by Forrester Consulting on behalf of IBM, to understand how empowered customers are changing the way business is doing business—today and in the future. Posted: 13 Aug 2012 \| Published: 31 May 2012 TOPICS: Collaborative Commerce \| Customer Satisfaction \| Customer Service \| eCommerce \| Marketing \| Mobile CRM \| Mobile Device Management \| Web Applications Management

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