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Operation Support Systems White Papers (View All Report Types)
 
IDC - Supporting the Complex Data Center
sponsored by DellEMC and IntelĀ®
WHITE PAPER: Learn the importance of support services in data center environments. Inside, you'll learn about the role of vendor-supplied support services, how to evaluate the support offerings and capabilities of each vendor,and more.
Posted: 12 Sep 2013 | Published: 30 Apr 2013

DellEMC and IntelĀ®

Why WebSphere Operational Decision Management?
sponsored by IBM
WHITE PAPER: In this white paper, learn what to look for in a decision management solution and how to make a case for business users of information technology.
Posted: 24 Oct 2011 | Published: 24 Oct 2011

IBM

Telstra Reaps Transformation Rewards
sponsored by Alcatel-Lucent
WHITE PAPER: The business benefits of the IP transformation are numerous. First of all, as you reduce the number of actual networks, you save on software licensing costs, air conditioning and power. Less people are also required because rather than operating many silo networks in standalone mode you now have a common network.
Posted: 19 Aug 2010 | Published: 16 Aug 2010

Alcatel-Lucent

Achieve Cloud-Driven Enterprise Support
sponsored by Pure Storage
WHITE PAPER: This whitepaper examines the benefits of using the cloud to rethink enterprise support.
Posted: 19 Jun 2014 | Published: 19 Jun 2014

Pure Storage

Management Excellence: The Metrics Reloaded
sponsored by Oracle Corporation
WHITE PAPER: In performance management, consistency is king. The simple sounding steps-identify and focus on value drivers, and align the organization to drive results - beg the question: What's the best performance management framework? Read this paper to learn more.
Posted: 05 May 2009 | Published: 01 Sep 2008

Oracle Corporation

How a Top 10 Bank Uses A Data Analytics Tool to Manage Operational Risk
sponsored by Infogix
WHITE PAPER: In this case study, learn about the analytics tool a top 10 U.S. Commercial Bank ultimately adopted to gain visibility and operational controls for compliance. Discover the benefits they achieved, including reduced costs while increasing productivity, processed full audit in real time, and more.
Posted: 11 Jul 2016 | Published: 31 Dec 2014

Infogix

Help Desk vs. Service Desk: Which One is Right for You
sponsored by Numara Software
WHITE PAPER: This white paper is intended to help support center managers self-assess their center's primary functions and maturity level in order to choose an incident management system that best fits their needs without wasting money on features that will not be used.
Posted: 21 Apr 2009 | Published: 05 Mar 2009

Numara Software

A BI Agenda for Midsize Organizations: Six Strategies for Success
sponsored by IBM
WHITE PAPER: Make informed decisions at a lower cost with the right BI strategy.
Posted: 14 Jun 2010 | Published: 15 Jan 2009

IBM

Spotlight on IT - Sustained Growth through Operational Excellence
sponsored by SAP America, Inc.
WHITE PAPER: This paper-one of four function-specific papers-is based on the IT responses and follow-up interviews with technology executives who participated in the 2008 Economist Intelligence Unit operational excellence survey sponsored by SAP.
Posted: 16 Sep 2008 | Published: 16 Sep 2008

SAP America, Inc.

BPM and SOA Require Robust and Scalable Information Systems
sponsored by IBM
WHITE PAPER: Read this white paper for a discussion of the principles for the convergence of BPM and SOA from an information system perspective. The primary audiences are IT leaders and architects that need to understand how to effectively combine BPM and SOA in support of business integrity and operational excellence.
Posted: 03 Aug 2010 | Published: 02 Nov 2010

IBM
 

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