IBV Study: Capitalizing on the Power of the Smarter Consumer
sponsored by IBM
WHITE PAPER:
Business survival in the age of the smart consumer means empowering your customers to shop how and when they want. In this white paper, find the results of a recent survey of more than 30,000 consumers and uncover the key trends shaping the world of retail.
Posted: 07 May 2013 | Published: 28 Feb 2011
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Insight Public Sector And Education
sponsored by Insight Public Sector and Symantec
WHITE PAPER:
Read this exclusive resource to uncover a leading IT service provider that can help your educational institution meet the changing demands of your unique IT environment.
Posted: 06 May 2013 | Published: 26 Jun 2012
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IT jobswatch - opportunities in retail
sponsored by ComputerWeekly.com
WHITE PAPER:
This quarters figures compiled by jobadswatch.co.uk show that during the fourth quarter of2010 the IT jobs market for permanent staff being recruited by retail organisations is up by5.1%.The growth indemand for IT staff in this sector shows 44.5% more vacancies being advertised than ayear ago.
Posted: 21 Oct 2011 | Published: 21 Feb 2011
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IT pay and bonus prospects in 2011
sponsored by ComputerWeekly.com
WHITE PAPER:
ROBERT WALTERS SURVEYED APPROXIMATELY 200 PROFESSIONALS WORKING IN THE IT SECTOR. THE RESULTS SHOW THAT A HIGH PROPORTION HAVE VERY MODEST SALARYAND BONUS EXPECTATIONS.
Posted: 21 Oct 2011 | Published: 15 Feb 2011
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IT pay and recruitment report: Software houses and consultants
sponsored by ComputerWeekly.com
WHITE PAPER:
This quarters figures compiled by jobadswatch.co.uk show that during the fourth quarter of 2010 the IT jobs market for permanent staff being recruited by software houses and consultancies is up by 8.1%. The growth in demand for IT staff in this sector shows 27.3% more vacancies being advertised than a year ago.
Posted: 24 Oct 2011 | Published: 25 Jan 2011
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Jaguar Land Rover drives better business decisions with a first-of-a-kind solution from IBM
sponsored by IBM
WHITE PAPER:
Discover how a custom management solution helps one IT team deliver accurate, integrated information, anytime and anywhere.
Posted: 24 Oct 2012 | Published: 29 Jun 2012
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Maximize Uptime of Mission Critical IT Environments
sponsored by Oracle Corporation
WHITE PAPER:
Access this resource today to discover how Oracle Advanced Monitoring and Resolution enables you to deliver quality IT services and high system performance that your business demands with the least risk of downtime. Discover how you can reduce risks and make IT operations costs predictable.
Posted: 17 May 2013 | Published: 31 Dec 2011
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Open Group: FAIR -ISO/IEC 27005 Cookbook
sponsored by ComputerWeekly.com
WHITE PAPER:
The purpose of this document is to help the security practitioner responsible for their organization’s risk estimation function to utilize The Open Group Risk Management Frameworkin an ISO/IEC 27005 structured process.
Posted: 24 Oct 2011 | Published: 02 Feb 2011
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Ovum: CIO trends for 2011
sponsored by ComputerWeekly.com
WHITE PAPER:
The CIO needs to ensure that the IT function is in a position to help the organization benefit from opportunities that present themselves, creating a flexible IT environment that can exploit existing and emerging technologies to best advantage.
Posted: 21 Oct 2011 | Published: 21 Feb 2011
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Real-time diagnostics for virtualized infrastructures
sponsored by Hewlett-Packard Company
WHITE PAPER:
This brief resource demonstrates how IT executives can achieve unparalleled visibility into their virtualized infrastructures in order to troubleshoot performance issues quickly and effectively.Read now to learn how you can attain real-time insight into the underlying virtualized environment, including capacity and resource utilization.
Posted: 23 May 2013 | Published: 23 May 2013
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Identify and Leverage Your Existing Service Life Cycles
sponsored by IBM
WHITE PAPER:
This executive brief will illustrate the progression of service management since the 1990s, illuminate the hidden service life cycles and discuss how, once they are visible, we can start to make them work — to improve services and better align IT with business objectives.
Posted: 22 Jul 2010 | Published: 22 Jul 2010
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Implementing Best Practices: The Dell Management Console and ITIL
sponsored by Dell and Symantec
WHITE PAPER:
The Dell™ Management Console Powered by Altiris™ from Symantec™ provides a comprehensive management platform based on standardized IT Infrastructure Library (ITIL) processes—facilitating the adoption of industry best practices and helping streamline and simplify IT management in enterprise data centers.
Posted: 15 Oct 2009 | Published: 01 Mar 2009
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Improving Help Desk Efficiency: Asset Management and Help Desk Optimization
sponsored by TechExcel
WHITE PAPER:
This paper explains how asset discovery, and AssetWise Discovery software, plays a vital role in raising help desk efficiency while maintaining customer satisfaction and resolving problems effectively.
Posted: 19 Aug 2008 | Published: 19 Aug 2008
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Information Security, Virtualization, and the Journey to the Cloud
sponsored by Trend Micro, Inc.
WHITE PAPER:
With visible virtualization leadership, commitment, and cooperation, VMware and Trend Micro should be amongst the top choices as CIOs and CISOs choose their partners for their own cloud journeys. Read this paper to find out so much more.
Posted: 20 Oct 2010 | Published: 20 Oct 2010
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IT Management 2.0: Four Steps to Intelligently Fulfill Demand Across the IT Application and Service Delivery Lifecycle
sponsored by SERENA Software, Inc.
WHITE PAPER:
Read this white paper to learn how a process-based approach to managing application demand can finally help IT service organizations give their user base what they want—more revenue, more market share, and more customers.
Posted: 01 May 2012 | Published: 30 Apr 2012
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IT Service Assurance: Achieve proactive IT operations
sponsored by BMC-Accenture
WHITE PAPER:
This white paper explores the role of a command center in helping companies monitor and manage individual technologies and explains why a service-oriented approach is essential.
Posted: 22 Aug 2011 | Published: 22 Aug 2011
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IT Service Excellence
sponsored by BMC-Accenture
WHITE PAPER:
This white paper provides insight into the relationship between service management and performance. Discover the key attributes of service excellence and the results you can achieve by implementing a lifecycle-based approach.
Posted: 11 Aug 2011 | Published: 11 Aug 2011
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IT Service Management: Lay the foundation for reliable IT operations and support
sponsored by BMC-Accenture
WHITE PAPER:
As companies strive to improve performance, they typically encounter several challenges along the way. This white paper describes a few of these obstacles and explains why a service-oriented, lifecycle-based approach to management is essential.
Posted: 19 Aug 2011 | Published: 19 Aug 2011
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Mass Personalization: How relevance engines are revolutionizing mass communications
sponsored by xMatters, Inc.
WHITE PAPER:
Mass personalization eliminates the need to send the same message en masse at the same time. By reducing communication “noise,” mass personalization enables recipients to focus on what’s relevant to them at the moment that it matters. Read this paper to find out more.
Posted: 08 Sep 2010 | Published: 08 Sep 2010
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Mobilizing I.T. Support to Achieve Efficiency, Speed, and Effectiveness
sponsored by BMC Software, Inc.
WHITE PAPER:
To survive in today's economy, your IT organization will face increasing pressure to do more with less and work from anywhere at anytime. Imagine how much more productive your service desk personnel could be if they were able to periodically manage and respond to issues from the field, rather than having to check in at their desktops.
Posted: 26 Jan 2010 | Published: 26 Jan 2010
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Modernizing IT: Strategies for Improving Service Quality and Reducing IT Costs
sponsored by BMC Software, Inc.
WHITE PAPER:
Working harder simply won't get you there. No matter how many people you allocate, sinking more labor into old IT practices cannot concurrently meet rising demands on IT and cut costs. Read about cost-effective, automated ways to meet this challenge head-on in our latest article, “Strategies for Modernizing IT, Reducing Costs, and..”
Posted: 17 Jun 2009 | Published: 15 Jun 2009
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Network-aware, End-to-End Service Management
sponsored by Microsoft
WHITE PAPER:
This paper details an end to end service management solution that spans the entire infrastructure.
Posted: 19 Oct 2007 | Published: 01 Oct 2007
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Part the Clouds: Find the True Business Value
sponsored by Dell, Inc. and Intel®
WHITE PAPER:
A company-wide journey to the cloud can be very complex and is accomplished in multiple stages, with many intermediate goals to meet. This white paper discusses how one provider offers the right hardware, software and services to smooth your transition and ensure an optimal cloud experience.
Posted: 21 Nov 2011 | Published: 21 Nov 2011
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Removing the Barriers to IT Governance: How On-Demand Software Changes the Game
sponsored by Innotas
WHITE PAPER:
IT governance has a well-deserved reputation for being extremely complicated, expensive, and time-consuming. But today’s CEOs and governing boards expect accountability, strategic alignment, cost saving, and contributions to overall growth from IT departments, all of which can be facilitated by IT governance.
Posted: 03 Sep 2009 | Published: 01 Sep 2009
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Reshaping IT in a Consumer Driven Era
sponsored by CA Technologies.
WHITE PAPER:
Mobile applications, smartphones, tablets, public cloud services, and social networking represent a new wave of technology adoption — one that significantly blurs the lines between business and personal domains. By unifying APM, IM, and SOM technologies, a successful service assurance implementation can focus an IT staff on business services.
Posted: 20 Jan 2012 | Published: 01 Oct 2011
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