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Using Case Management to Empower Employees and transform Customer Service
sponsored by Kofax, Inc.
WHITE PAPER: This white paper demonstrates how empowering your employees can lead to significantly improved customer service. Learn how dynamic case management applications can assist in delivering employee empowerment and transform the customer experience.
Posted: 24 Aug 2012 | Published: 24 Aug 2012

Kofax, Inc.

The Business Case for Information Management
sponsored by Oracle Corporation
WHITE PAPER: In this analysis, Frank Buytendijk examines what information management means, and describes a complete spectrum of business cases, ranging from tactical cost reduction to transformational impact on the organization’s business model.
Posted: 14 Sep 2009 | Published: 01 Dec 2008

Oracle Corporation

IBM Business Process Manager -- Powerfully Simple
sponsored by IBM
WHITE PAPER: IBM Business Process Manager provides the simplicity, efficiency, visibility and collaboration needed to manage highly dynamic and networked business environments. IBM Business Process Manager is easy to deploy and use straight out of the box or in an easily customizable configuration - providing rapid time to value and improved user productivity.
Posted: 07 Jul 2011 | Published: 07 Jul 2011

IBM

Using enterprise architecture to develop a blueprint for improving your energy efficiency and reducing your carbon footprint
sponsored by IBM
WHITE PAPER: This whitepaper is about enterprise architecture as it pertains to finding and maximizing the business value in greener operations. Higher energy efficiency and a smaller carbon footprint are obvious areas of interest for any business, but how do you balance these goals with productivity, customer service, and all your other business concerns?
Posted: 09 Apr 2009 | Published: 31 Dec 2008

IBM

From Fear to Value: CIO strategies for propelling business through the economic crisis
sponsored by IBM
WHITE PAPER: Your aspiration: As a CIO, drive change, innovation and efficiency to help build a smarter enterprise that will prosper amidst global competition. Your daily challenge: As a CIO, deliver business results faster and better–with less. This whitepaper outlines key strategies for CIOs to drive business results through the economic crisis.
Posted: 18 Jun 2010 | Published: 17 Mar 2009

IBM

MarketScope for E-Discovery Software Product Vendors
sponsored by Clearwell Systems
WHITE PAPER: Recession has accelerated the move to in-house e-discovery and more companies have brought, or are considering bringing, e-discovery in-house. This report will help enterprises build a business case, create a list of possible vendors and determine which ones best meet their needs.
Posted: 18 Nov 2010 | Published: 21 Dec 2009

Clearwell Systems

Challenges & Strategies for UK Annuity Providers
sponsored by Wipro Technologies
WHITE PAPER: This white papers talks about the challenges facing the UK annuity market and the strategies that can be taken by the product providers to meet them. The paper also talks about how Wipro can partner with providers to tap the opportunities present in the marketplace.
Posted: 13 May 2009 | Published: 11 May 2009

Wipro Technologies

The business impact of data security regulations: Featuring Massachusetts
sponsored by Sophos, Inc.
WHITE PAPER: This article discusses some aspects of a new regulation -- 201 CMR 17:00 -- and offers suggestions on how data security best practices can help with compliance. Companies should discuss the regulation in detail with their legal consul to examine how it affects their unique circumstances and the best course of action to be taken.
Posted: 11 Aug 2009 | Published: 11 Jun 2009

Sophos, Inc.

Becoming a Social Business: The IBM Story
sponsored by IBM
WHITE PAPER: In this white paper, IDC explores example case studies of IBM’s internal evolution to a social business as a means to guide other large organisations considering making a similar transition.
Posted: 23 Jun 2011 | Published: 22 Jun 2011

IBM

A New Model for Healthcare Transformation
sponsored by Dell, Inc.
WHITE PAPER: This paper provides an overview of the major issues that are driving support for care transformation. More importantly, it outlines an approach for achieving value from the IT investments made by health care organizations in support of transformation initiatives.
Posted: 20 Jun 2012 | Published: 20 Jun 2012

Dell, Inc.
 
 
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