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Online Bulletin Board Systems White Papers (View All Report Types)
 
Service Desk Management: 5 Tips to Increase the Efficiency of Your Service Team
sponsored by ConnectWise
WHITE PAPER: In this white paper, explore 5 tips you can implement before your service desk ticketing gets too bogged down, including: evaluate your dispatch strategy, keep resources billable, and 3 more. Additionally, explore the benefits of the cloud and services automation when it comes to leveraging these tips.
Posted: 20 Jan 2016 | Published: 20 Jan 2016

ConnectWise

How to Deploy Infrastructure as a Service (IaaS) with a Solid Cloud Foundation
sponsored by Ingram Micro
WHITE PAPER: In this white paper, you will discover how to deploy infrastructure as a service (IaaS) by way of integrating cloud with your IT resources and processes. Read on to access a data center solution built on a flexible IT infrastructure that can deliver efficient and versatile IT services.
Posted: 22 Jan 2016 | Published: 31 Dec 2015

Ingram Micro

Unified Monitoring A Business Perspective
sponsored by CA Technologies
WHITE PAPER: This paper explores today's computing trends and their monitoring implications in detail. In addition, it reveals how CA Unified Infrastructure Management uniquely addresses the monitoring realities of today's and tomorrow's enterprises—whether they rely on internal platforms, external service providers or a combination of both.
Posted: 12 Jan 2016 | Published: 12 Jan 2016

CA Technologies

Can We Manage and Deliver the Services Needed… Where, When and How Our Users Need Them?
sponsored by CA Technologies.
WHITE PAPER: In this resource learn about a service management service with offerings that are defined from a top-down, business perspective to meet the needs of the enterprise.
Posted: 28 Sep 2015 | Published: 28 Sep 2015

CA Technologies.

The Future of IT: A Customer First Approach
sponsored by BMC Software, Inc.
WHITE PAPER: This whitepaper covers a new approach IT has to take in treating its internal users like customers, focusing on and catering to their needs.
Posted: 17 Feb 2014 | Published: 13 Feb 2013

BMC Software, Inc.

Modern Infrastructure 2013 Seminar
sponsored by SearchDataCenter.com
WHITE PAPER: This white paper describes an upcoming event that will teach you how to take back control of your data center.
Posted: 11 Oct 2013 | Published: 11 Oct 2013

SearchDataCenter.com

People and Processes: Keys to IT as a Service Success
sponsored by VMware, Inc.
WHITE PAPER: ITaaS has transformed how businesses operate, making them more efficient and smarter.  Learn the eight things you can do as a CIO to accelerate the benefits of ITaaS in your workplace.
Posted: 01 Aug 2013 | Published: 01 Aug 2013

VMware, Inc.

Beyond Passwords: Protect the mobile enterprise with smarter security solutions
sponsored by IBM
WHITE PAPER: Find out how flexible authentication schemes, context-based access and behavioral analysis can help ensure that only authorized mobile users can access your valuable resources—on-site, in the cloud and beyond.
Posted: 09 Oct 2014 | Published: 30 Sep 2013

IBM

The Software-Defined Data Center is Key to IT-as-a-Service
sponsored by Avaya
WHITE PAPER: This white paper provides an in-depth look into the migration to a software-defined data center. Discover how driving business growth has necessitated advancements in the technology infrastructure to allow IT to be delivered as-a-service.
Posted: 19 Sep 2013 | Published: 31 Aug 2013

Avaya

EMA/CXP Research Report: The Changing Role of the Service Desk in the Age of Cloud and Agile
sponsored by IBM
WHITE PAPER: This whitepaper reveals the results of a study that will show you how and why your IT service desk needs to adapt to the times.
Posted: 02 Apr 2014 | Published: 10 Apr 2013

IBM
 
 
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