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CW+: 500 Club case study: The Royal Mail approach to supplier relationship management
sponsored by ComputerWeekly.com
WHITE PAPER: Your IT department and your suppliers are at loggerheads. There is a culture of one-upmanship and awkwardness on both sides. It’s not quite war, but its getting there. What do you do?
Posted: 21 Oct 2011 | Published: 21 Dec 2010

ComputerWeekly.com

Help Desk Best Practices
sponsored by LabTech Software
WHITE PAPER: Explore the top 5 help desk best practices every service provider should be aware of to ensure responsive and timely support for your clients when issues do arise.
Posted: 19 Jul 2013 | Published: 19 Jul 2013

LabTech Software

CIT Builds A Strong Managed Services Foundation With N-ABLE
sponsored by N-able Technologies
WHITE PAPER: Read the informative white paper to find out how an IT services firm utilized a set of MSP tools to expand managed services, proactively monitor and manage customer needs and add new service management tools on-demand.
Posted: 01 Oct 2013 | Published: 01 Oct 2013

N-able Technologies

IT as a Competitive Weapon: Gain Speed, Agility and Cost Efficiency with Your IT Infrastructure
sponsored by SAVVIS
WHITE PAPER: Uncover the many pressures on the IT infrastructures of financial services organizations today and learn why ridding your organization of the burden may be your key to achieving the agility, speed, and reliability you need from an IT infrastructure.
Posted: 30 Jul 2013 | Published: 30 Dec 2011

SAVVIS

Getting on the Right Side of Capex vs. Opex Divide
sponsored by Rackspace
WHITE PAPER: This whitepaper looks at the financial and man-power advantages of managed colocation in contrast to in-house server management, and traditional hardware colocation.
Posted: 11 Nov 2013 | Published: 01 Nov 2012

Rackspace

A Buyer's Guide to Choosing a Cloud Service Provider
sponsored by Skytap, Inc.
WHITE PAPER: Most enterprises are now evaluating external clouds to offloadtheir dynamic IT workloads, including application development,testing, training, IT prototyping and ERP migration environments.This white paper explores the top ten requirements buyersmust evaluate to select the right cloud provider.
Posted: 07 Sep 2010 | Published: 07 Sep 2010

Skytap, Inc.

SunGard Cloud Computing: Resiliency is the Key to Success
sponsored by SunGard Availability Services
WHITE PAPER: Welcome to cloud computing. This white paper will briefly explain what cloud computing is, review the facts which underlie the hyperbole, and will consider both the benefits and challenges that it brings to organizations.
Posted: 18 Aug 2010 | Published: 18 Aug 2010

SunGard Availability Services

Financial Giant Cuts Costs through Offshore Testing Services
sponsored by Hexaware Technologies
WHITE PAPER: Learn how one company was able to utilize cost effective offshore support for use acceptance testing (UAT) of customer applications, ensuring cost benefits and reduce failure rates.
Posted: 10 Apr 2008 | Published: 01 Apr 2008

Hexaware Technologies

Hosted, Outsourced, and Cloud Data Centers - Strategies and Considerations for Co-Location Tenants
sponsored by Siemon Company
WHITE PAPER: As more companies look towards collocation/hosted/ and managed services for either their primary data center there are considerations, both short and long term, when selecting a provider.
Posted: 17 Nov 2010 | Published: 17 Nov 2010

Siemon Company

Outsourcing in the WEB 2.0 World
sponsored by Wipro Technologies
WHITE PAPER: With more organizations adopting Web 2.0, there is an increasing amount of interest in exploiting this phenomenon. Learn about the changing business needs that result from outsourcing Web 2.0 and how to leverage this as a best practice for collabo...
Posted: 29 Oct 2007 | Published: 01 Oct 2007

Wipro Technologies
 
 
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