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The Essentials of Avaya System and Session Manager
sponsored by Global Knowledge
WHITE PAPER: This paper examines how Avaya has come to the forefront in the SIP universe with the Avaya System and Session Manager platforms, which use the SIP protocol to create a central management and control platform for an enterprise communication structure.
Posted: 11 Jul 2014 | Published: 11 Jul 2014

Global Knowledge

Avaya Aura Communication Manager Survivability Simplified
sponsored by Global Knowledge
WHITE PAPER: The Avaya Aura product line offers many opportunities for communications to survive failures of the IP network or the Avaya equipment. Here, we will focus on the Communication Manager Survivability explanation, implementation, verification, "good to know facts," and troubleshooting commands.
Posted: 25 Jul 2013 | Published: 25 Jun 2013

Global Knowledge

The Value of ITIL® Certification
sponsored by Global Knowledge
WHITE PAPER: This white paper discusses the true value of ITIL certifications to both businesses and individuals. Inside, discover real-world examples of how ITIL certification brought forth specific organizational improvements while proving to be a worthwhile individual investment.
Posted: 05 Feb 2013 | Published: 05 Feb 2013

Global Knowledge

Remote Collaboration: How the World Defies Distance
sponsored by Polycom, Inc.
WHITE PAPER: This survey outlines the top 10 remote collaboration challenges – which were determined by 5000 business professionals from around the globe.
Posted: 22 May 2014 | Published: 21 May 2014

Polycom, Inc.

The Impact of Cloud Technologies on IT Service Management
sponsored by FrontRange Solutions Inc.
WHITE PAPER: This resource presents the results of a survey regarding the impact that cloud technologies are having on IT service management (ITSM) solutions. Inside, learn about the shortcomings of existing ITSM approaches and find advice to help you move forward.
Posted: 26 Jun 2013 | Published: 26 Jun 2013

FrontRange Solutions Inc.

A Total-Cost-of-Ownership Comparison for Unified Communications and Collaboration
sponsored by Cisco
WHITE PAPER: This guide compares the total-cost-of-ownership of various unified communications and collaboration platforms and explains how collaboration is critical to the success of the modern business.
Posted: 14 Apr 2014 | Published: 30 Sep 2013

Cisco

Unlocking the Full Potential of Collaboration with Cisco Unified Communications Manager Release 9
sponsored by Cisco Systems, Inc.
WHITE PAPER: This exclusive white paper discusses a unified communications solution that uses an architectural approach to collaboration based on using the network as a platform for business transformation, enabling a more agile, innovative organization.
Posted: 26 Jun 2014 | Published: 26 Jun 2014

Cisco Systems, Inc.

Roundtable: Green IT: Making sustainability a corporate game-changer
sponsored by ComputerWeekly.com
WHITE PAPER: To discuss 'green' issues, C8 Consulting and document imaging manufacturer Kyocera Mita invited a number of specialists to give their views on the role of ‘green’ and making sustainability a corporate game-changer in the future.
Posted: 27 Dec 2012 | Published: 21 Jun 2010

ComputerWeekly.com

Evaluating the Total Costs of a Unified Communications Solution
sponsored by Cisco
WHITE PAPER: Discover the top recommendations for selecting a UC solution that fits the needs of your business. Learn how to weigh the most important factors and assess the TCO of your UC solution.
Posted: 17 Jul 2013 | Published: 17 Jul 2013

Cisco

The Future of Email and Applications is Social
sponsored by IBM
WHITE PAPER: The workplace is evolving – is your email application keeping pace? This resource details why the future of email and applications is social and details the many benefits a socially relevant email experience provides.
Posted: 05 Apr 2013 | Published: 28 Feb 2013

IBM
 
 
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