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OC-12White Papers (View All Report Types)
 
The Value of ITIL® Certification
sponsored by Global Knowledge
WHITE PAPER: This white paper discusses the true value of ITIL certifications to both businesses and individuals. Inside, discover real-world examples of how ITIL certification brought forth specific organizational improvements while proving to be a worthwhile individual investment.
Posted: 05 Feb 2013 | Published: 05 Feb 2013

Global Knowledge

Assess IT as a service : Enterprise Cloud Services–Virtual Private Cloud, Proof of Concept
sponsored by Hewlett-Packard Limited
WHITE PAPER: Read this white paper to learn how you can test out enterprise cloud services – specifically the virtual private cloud – and see how it performs in conjunction with your current systems.
Posted: 16 Aug 2012 | Published: 16 Aug 2012

Hewlett-Packard Limited

8 Simple Steps to Bring Shadow IT into the Light
sponsored by Rackspace
WHITE PAPER: This in-depth white paper outlines the 8 essential steps for IT professionals to drag Shadow IT into the light and regain control of their organization.
Posted: 02 Sep 2014 | Published: 02 Sep 2014

Rackspace

The Cloud: Powering the Modern Business and Application
sponsored by Rackspace
WHITE PAPER: This detailed whitepaper covers the cloud revolution, the benefits you can gain and much more.
Posted: 03 Sep 2014 | Published: 15 Aug 2014

Rackspace

Avaya Aura Communication Manager Survivability Simplified
sponsored by Global Knowledge
WHITE PAPER: The Avaya Aura product line offers many opportunities for communications to survive failures of the IP network or the Avaya equipment. Here, we will focus on the Communication Manager Survivability explanation, implementation, verification, "good to know facts," and troubleshooting commands.
Posted: 25 Jul 2013 | Published: 25 Jun 2013

Global Knowledge

Mobile Video: Introducing the Final Frontier
sponsored by Polycom, Inc.
WHITE PAPER: An IDC survey found the trend toward mobile and video is skyrocketing. 70% of  respondents either currently use videoconferencing or plan to use it in the next year. While different industries have their own set of optimal applications for going mobile with video, there are specific benefits for large manufacturers, outlined in this paper.
Posted: 07 Sep 2012 | Published: 07 Sep 2012

Polycom, Inc.

Admiral Group ensures superb performance and scalability
sponsored by IBM
WHITE PAPER: Read this white paper to learn how one growing organization leveraged an advanced platform to scale and meet increasing demands. Discover how they were able to improve the overall performance of their systems, enabling them to cut costs and respond quicker to changing requirements.
Posted: 06 Jun 2012 | Published: 30 Jun 2011

IBM

Collaboration Is the next Game Changer in Customer Service
sponsored by Cisco
WHITE PAPER: This exclusive paper discusses how collaboration is emerging as the next big game changer for customer service, providing practical examples and key insights into how four companies implemented collaboration technologies and used them to transform their customer service environments.
Posted: 12 Jun 2014 | Published: 12 Jun 2014

Cisco

The Great Debate: One Integrated Business System VS. Siloed Applications
sponsored by NetSuite
WHITE PAPER: This resource explores the challenges of siloed software applications, and describes how an integrated business system can give you the power to conquer operational inefficiency and support business growth.
Posted: 13 Feb 2014 | Published: 31 Dec 2013

NetSuite

Practical Advice for Migrating to Cloud Collaboration
sponsored by Cisco Systems, Inc.
WHITE PAPER: The following white paper outlines the importance of unified communications and how to go about deploying a successful solution. Discover trends of success with application prioritization, best practices for unification, and collaboration solutions.
Posted: 08 Nov 2013 | Published: 08 Nov 2013

Cisco Systems, Inc.
 
 
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