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Evaluating RMM Solutions: The Four Keys for Growth-Oriented MSPs
sponsored by Solarwinds N-able
WHITE PAPER: This resource outlines the four main criteria you need to consider when evaluating an RMM platform.
Posted: 02 Jun 2015 | Published: 02 Jun 2015

Solarwinds N-able

Five Key Initiatives To Wow Your Workforce With Your Service Desk
sponsored by ServiceNow
WHITE PAPER: In this white paper, learn about five ways you can improve your service desk both internally and externally. Read on and see how you can enhance your workforce's productivity, improve end-user satisfaction, and much more.
Posted: 14 Mar 2016 | Published: 14 Mar 2016

ServiceNow

How Much Is Software Complexity Costing You?
sponsored by IBM
WHITE PAPER: In this infographic, you will discover how to streamline IT service cost and time, as well as prevent downtime, with a single point of contact. Read on to access a solution that will help your business increase end-user productivity to enhance business results, and more.
Posted: 09 Mar 2016 | Published: 09 Mar 2016

IBM

Using IT to Streamline Application Development Operations
sponsored by Magenic
WHITE PAPER: This resource discusses how a business architect can improve user experiences for applications. Discover key tips for quality assurance that can help you meet increasing customer demands.
Posted: 04 Jan 2016 | Published: 04 Jan 2016

Magenic

Case Study: Automating IT Infrastructure End-to-End
sponsored by Hewlett-Packard Enterprise
WHITE PAPER: This case study explores how a telecom operator launched an automation project to deliver efficient workloads, improve service efficiency across the IT team, and create a more productive environment. Discover their story and the ROI they achieved from automated workflows.
Posted: 13 Nov 2015 | Published: 13 Nov 2015

Hewlett-Packard Enterprise

ITSM Economic Impact Study
sponsored by ServiceNow
WHITE PAPER: This white paper describes the impacts of one IT service management (ITSM) option and how it can help your organization prevent outages that could lead to loss of revenue and productivity.
Posted: 22 May 2015 | Published: 31 Dec 2014

ServiceNow

Evolving IT from Provider to Partner
sponsored by MuleSoft
WHITE PAPER: Learn how to design IT processes to lead the charge in enabling connectivity between business divisions. Explore how you can leverage IT transformation and API management to unify your company and spark innovation. In addition, tap into the 3 top outcomes for a center of IT enablement.
Posted: 21 Apr 2016 | Published: 21 Apr 2016

MuleSoft

Getting Your Startup off the Ground
sponsored by CDW
WHITE PAPER: How can you transform your startup into a growing business? Explore the biggest challenges that startups have to overcome, and discover the essential steps that you need to take early on in order to ensure success later on down the road.
Posted: 13 May 2016 | Published: 13 May 2016

CDW

National Water Company Transforms IT Service Delivery
sponsored by Hewlett-Packard Enterprise
WHITE PAPER: This case study explores how an automated IT service management strategy helped the National Water Company of Saudi Arabia control the management of problems, incidents, change and knowledge to improve end-user experience at their 9 customer service centers.
Posted: 17 Nov 2015 | Published: 17 Nov 2015

Hewlett-Packard Enterprise

5 steps to aligning IT to the needs of your organization
sponsored by CISCO & INTEL® XEON® PROCESSOR
WHITE PAPER: Read this white paper to uncover the five steps you can take to align your IT to the needs of your organization. Inside, uncover how to develop a vision, leverage cloud to facilitate alignment, and much more.
Posted: 09 Oct 2015 | Published: 09 Oct 2015

CISCO & INTEL® XEON® PROCESSOR
 
 
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