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Needs Assessments White Papers (View All Report Types)
 
Avoiding Roadblocks to Monitoring End-User Responses
sponsored by CA Technologies.
WHITE PAPER: This whitepaper details the importance of user response time monitoring.
Posted: 06 Jun 2014 | Published: 06 Jun 2013

CA Technologies.

End-user Experience Monitoring
sponsored by Nimsoft, Inc.
WHITE PAPER: What exactly is End-user Monitoring (EUM) and why should businesses care? In this resource, discover why it's increasingly important to assess system performance from the end-user perspective in the age of IT as a service, and how you can effectively measure and quantify end-user experiences.
Posted: 13 Feb 2012 | Published: 13 Feb 2012

Nimsoft, Inc.

The Great Software Mind Meld: How “The Cloud” Is Helping Vendors Peer Inside the Heads of Prospective Buyers
sponsored by Runaware
WHITE PAPER: The difference between intriguing software and best-selling software is customer insight from feedback. Read this white paper to learn about a cloud-based analytics solution that for the first time allows software vendors to cull actionable intelligence from reliable, untainted customer feedback.
Posted: 14 Jul 2011 | Published: 30 Jun 2011

Runaware

User Experience Monitoring
sponsored by Visual Network Systems
WHITE PAPER: User experience monitoring is vital to your workplace. Learn about the issues that affect the user experience in today’s computing environment and how to monitor that experience, pre-empt problems, and decide what actions you need to take when the user experience is unacceptable.
Posted: 14 Mar 2012 | Published: 31 Mar 2010

Visual Network Systems

Tackling the Top Five Network Access Control Challenges
sponsored by Juniper Networks, Inc.
WHITE PAPER: In this document we explore five common networking challenges that enterprises face—network protection, guest user access, network visibility and monitoring, application access control, and identity-based Quality of Service (QoS)—and discuss how UAC can be used to address each
Posted: 28 Mar 2011 | Published: 28 Mar 2011

Juniper Networks, Inc.

Plantronics UC Toolkit Planning Guidelines for Success
sponsored by Plantronics
WHITE PAPER: Communications in today’s enterprise are undergoing dramatic changes as a result of the convergence of computer and voice technologies. As an IT manager, you know that introducing UC audio devices such as headsets and speaker phones into your environment changes the way users communicate and work.
Posted: 10 Feb 2011 | Published: 10 Feb 2011

Plantronics

Monitoring Application Performance from an End-User Perspective
sponsored by Fluke Networks
WHITE PAPER: Download this whitepaper to learn how to see and solve user experience problems from their point of view. We’ll show you how to measure actual application traffic from the user perspective and other critical points in the network.
Posted: 22 Apr 2010 | Published: 22 Apr 2010

Fluke Networks

End User Services - Experience true collaboration & business agility
sponsored by Fujitsu
WHITE PAPER: This whitepaper reviews a portfolio of management solutions that simplifies end-user management and service delivery through workplace assessment tools, managed mobile services, managed file services, and much more.
Posted: 03 Apr 2014 | Published: 03 Apr 2014

Fujitsu

How to Get Started with Enterprise Risk Management
sponsored by RSA
WHITE PAPER: Enterprise Risk Management is a practice that has been around for decades, tracing its roots all the way back to the early 1970s. It garnered much attention in the early 2000s when the New York Stock Exchange required all of its listed companies to mandate their Audit Committees to “discuss policies with respect to risk assessment and management.”
Posted: 01 Dec 2010 | Published: 01 Dec 2010

RSA

Is your user management process getting you down? Improving efficiency and security through automation
sponsored by NetIQ Europe
WHITE PAPER: Access control is something that has hindered business for years. There can be a variety of different levels of access a user may posses at a company. Some users may need to access different programs than others, so they would require a different level of access.
Posted: 04 May 2011 | Published: 02 May 2011

NetIQ Europe
 
 
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