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Multimedia Applications White Papers (View All Report Types)
 
Stayin' Alive: Meet the Web-Aware IVR
sponsored by 24/7 Customer
WHITE PAPER: In this paper, you will learn why IVRs still play a vital role in helping both customers and enterprises exceed their service goals, and discover how you can transform your IVRs to be web-aware. Access 4 key factors for successful web-aware IVR deployment and orchestrate service across all channels.
Posted: 29 Jan 2016 | Published: 31 Dec 2015


Interactive Voice Response Case Study: A Customer Self-Service Strategy for a Leading Home Shopping Company
sponsored by Aspect
WHITE PAPER: Learn how one home shopping company leveraged interactive voice response and was able to shed their dated and inflexible infrastructure and meet their customers' expectations.
Posted: 29 Jan 2016 | Published: 31 Dec 2015

Aspect

Developing a Holistic Testing Strategy for Ensuring a Successful IPTV Deployment
sponsored by Ixia
WHITE PAPER: This paper offers a systematic approach to testing an IPTV transport infrastructure in its early and pre-deployment stages.
Posted: 06 Jun 2008 | Published: 05 Jun 2008

Ixia

Engaging Your Subscribers Using Interactive Media in Email
sponsored by Bronto Software
WHITE PAPER: This paper reviews the best practices for integrating engaging interactive media elements into your current email marketing program. It will cover video in email, utilizing polls, flash presentations, RSS feeds and more.
Posted: 06 Oct 2008 | Published: 04 Oct 2008

Bronto Software

Streaming and Virtual Hosted Desktop Study
sponsored by Intel
WHITE PAPER: Read this paper to learn what Intel IT found when they compared the impact on servers and the network for both streaming software and virtually hosted computing models.
Posted: 21 Nov 2008 | Published: 21 Nov 2008

Intel

Software On-Demand: Operating System/Application Streaming Client Study
sponsored by Intel Corporation
WHITE PAPER: Intel IT explored the technical feasibility and value of enterprise streaming. The study showed very favorable results with respect to performance, user perceptions, and the impact on IT operations.
Posted: 21 Nov 2008 | Published: 21 Nov 2008

Intel Corporation

RTSP: One of the Foundations of Convergence
sponsored by F5 Networks
WHITE PAPER: Real-Time Streaming Protocol (RTSP) is a foundation for the current convergence of communications. When implementing RTSP, the multiple port and protocol nature of RTSP makes streaming audio/video difficult to manage. This white paper explains it.
Posted: 28 Apr 2008 | Published: 01 Sep 2007

F5 Networks

Application Performance Brief: Microsoft Office SharePoint Server
sponsored by BlueCoat
WHITE PAPER: Blue Coat Systems provides an end-to-end acceleration solution to regain performance, minimize bandwidth usage, and significantly reduce the time to complete all SharePoint Server 2007 and 2010 operations.
Posted: 08 Apr 2011 | Published: 07 Apr 2011

BlueCoat

The Importance of Delivering a Great Online Video Experience
sponsored by Akamai Technologies
WHITE PAPER: With the increased popularity of online video content, now is the time for publishers to experiment with online video as a new means of storytelling and offering an enhanced experience on their Web sites.
Posted: 07 Mar 2008 | Published: 11 Jul 2007

Akamai Technologies

Limelight Networks Content Delivery Network (CDN)
sponsored by Limelight Networks, Inc.
WHITE PAPER: Whether your goal on the web is to inform, sell, entertain, or persuade, your site needs to meet the expectations of today's Internet users. Rich web pages, rapid fire communications, huge software downloads, and an expanding universe of digital media require a new approach to content delivery. Read this paper to see what Limelight has to offer.
Posted: 06 Mar 2009 | Published: 06 Mar 2009

Limelight Networks, Inc.
 
 
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