Corporate Performance Management: 9 steps to delivering company agility
sponsored by Host Analytics, Inc
WHITE PAPER:
This brief is the result of collaboration with customers who have implemented the Host Analytics CPM suite.
Posted: 27 Oct 2011 | Published: 27 Oct 2011
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Mobile Is The New Face Of Engagement
sponsored by SAP America, Inc.
WHITE PAPER:
According to this Forrester Research report, enterprise mobility is more than just a blip on the screen, and the sooner that CIOs recognize this paradigm shift and put serious resources and strategy towards mobile development and device management, the sooner they can put power in the pockets of their employees, customers and partners.
Posted: 27 Mar 2012 | Published: 27 Mar 2012
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What a Project Manager Needs to Know About Business Process Analysis
sponsored by Global Knowledge
WHITE PAPER:
How is Business Process Analysis (BPA) relevant to Project Managers (PM)? Discover what PMs need to understand about BPA to best leverage the knowledge that it provides. Find out how BPA recommendations can improve existing projects and help propose new projects.
Posted: 11 Apr 2012 | Published: 11 Apr 2012
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Service. Smarter. Redefining commerce in the age of the customer
sponsored by IBM
WHITE PAPER:
Access this white paper to discover how a better, smarter approach to commerce can eliminate the potential for unhappy customers and improve your reputation and brand. In today’s highly competitive marketplace, ensuring your customers are satisfied with your services is worth the extra effort.
Posted: 21 May 2012 | Published: 21 May 2012
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Why Consider Serena For Orchestrating IT Service Management: 3 Reasons To Evaluate Serena When Replacing Or Extending Existing Service Desk Solutions
sponsored by SERENA Software, Inc.
WHITE PAPER:
Read this white paper to learn about how Serena is well positioned to help customers that want to re-evaluate, restructure and orchestrate their service delivery processes that cross organizational boundaries as part of a broader ITSM initiative.
Posted: 03 Apr 2012 | Published: 03 Apr 2012
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EMA- Making Your Investment in an Executive Dashboard Count: What to Look For and Why
sponsored by CA Technologies.
WHITE PAPER:
The right Executive Dashboard can be one of the most catalytic investments an enterprise makes, if you chose the right one. Access this informative white paper to discover who is using Executive Dashboard and why, what design points every CIO should consider, the financial benefits those using Executive Dashboard are witnessing, and more.
Posted: 17 May 2012 | Published: 17 May 2012
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Where Finance Belongs on the IT Agenda
sponsored by IBM
WHITE PAPER:
IT and finance may oftentimes be on separate pages, viewing each other as another facet of the business. In today's recovering economy, their dependence on each other can determine the success or failure of your company. This paper offers insight on how IT and finance can collaborate to help your organization succeed in the post-recession economy.
Posted: 09 May 2012 | Published: 09 May 2012
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Five Mobile Application Challenges for IT
sponsored by Hewlett-Packard Company
WHITE PAPER:
Without best practices to address the unique challenges they bring to IT teams, mobile apps can do more harm than good for today's enterprises. Read this white paper to learn how to approach development testing, systems performance, application and data security, and the end-user experience when introducing mobile apps into your IT architecture.
Posted: 18 May 2012 | Published: 18 May 2012
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HOST ACCESS EVOLUTIONCut Emulation Costs By Evolving Host Acess
sponsored by Micro Focus
WHITE PAPER:
Access this white paper to learn how host technology has evolved and how to take advantage of these changes. This essential white paper will help you pick the right products for your organization and understand your users’ needs.
Posted: 15 May 2012 | Published: 15 May 2012
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Why Buy Vs. Build Serena Service Manager
sponsored by SERENA Software, Inc.
WHITE PAPER:
This decision guide demonstrates how migrating to Serena Service Manager will help transform your IT organization into an agile, responsive, and business-focused service provider.
Posted: 04 Apr 2012 | Published: 04 Apr 2012
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