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This paper provides survey insights from 520 employees using internal shared services, such as HR and workplace services and explores how employees perceive the use of self-service tools and a centralized company portal and the impact on the wider business.
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Read this paper to learn the total economic impact™ of KX Insights, which will identify the cost, benefit, flexibility, and risk factors that could affect your investment decision.
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Learn how organisations building on a revolutionary foundation for how they go to market are succeeding because of their focus on providing excellent customer experiences.
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Ponemon Institute surveyed almost 3,000 IT security professionals across the globe to understand how organizations are responding to vulnerabilities. This paper presents the findings of the most recent report and compares it to the 2018 study – read on for the complete results.
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Businesses around the world have arrived at a new frontier of data management and analytics. We’re entering the era of fast data, where big ideas are fueled by insights gleaned from data in real-time. Read this paper to learn how real-time data can drive business value across a range of potential value outcomes.
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Read this paper to learn the steps to take to build a successful integrated risk management program which will lower costs and increase productivity.
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Find out how most businesses have embraced using multiple clouds and are now working to maximize the value they get from the modern multicloud platforms including flexibility and efficiency.
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This paper provides 11 examples of how ServiceNow®IT Operations Management (ITOM) Visibility and other ServiceNow applications provide a solid foundation by working together.
