This white paper explains how Deutsche Telekom found a self-service integration platform that enabled them to reduce 60-80% of its costs and time in M2M-customer support. Read now to find out how to build innovative, user-centric business solutions in a fraction of the time.
Get an insider's look with this rich white paper, which demonstrates the pros and cons of today's hottest ITSSM tools. After learning the strengths and weaknesses of a variety of programs from an unbiased source, I&O managers will have the right information to better support the production environment.
Service Management needs to change. This whitepaper examines and uncovers new ways for IT to extend the practice of Service Management and derive greater business value from IT investments.
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