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Mobile CRM

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ALSO CALLED: mCRM, Mobile Customer Relationship Management, Wireless Customer Relationship Management, Wireless CRM
DEFINITION: The ability to use handheld devices to manage sales, sales contacts, and customer service activities.
Mobile CRM White Papers (View All Report Types)
126 - 150 of 209 Matches Previous Page  |  Next Page
Ten Answers Regarding Mobile App Testing
sponsored by IBM
WHITE PAPER: In this collaborative white paper, experts explore the complexities of mobile test environments, the value of the mobile device cloud, the unique role crowd sourcing can play, and how teams can leverage automation to help deliver quality apps.
Posted: 10 Mar 2014 | Published: 10 Mar 2014

IBM

5 Tips For a More Interactive, Engaging User Experience
sponsored by Hewlett-Packard Limited
WHITE PAPER: This guide explores 5 tips for delivering more interactive and engaging content to the consumer, while enhancing customer experience.
Posted: 12 Feb 2014 | Published: 14 Oct 2013

Hewlett-Packard Limited

Create a strong, dynamic customer experience
sponsored by Hewlett-Packard Company
WHITE PAPER: In this white paper, learn how retail businesses should leverage technology to gather more customer info, implement the appropriate changes to their services, and create a more enjoyable shopping experience. Click now to see how to manage and maximize opportunity from omni-channel services.
Posted: 20 Jan 2014 | Published: 30 Nov 2012

Hewlett-Packard Company

HP Digital Customer Experience Solution Brief
sponsored by Hewlett-Packard Limited
WHITE PAPER: This brief resource reveals how you can meet customers' rising digital expectations with the right mix of digital capabilities and business services. Learn how to deliver personalized, seamless customer experiences by reading on now.
Posted: 19 Dec 2013 | Published: 30 Sep 2013

Hewlett-Packard Limited

Close the Omni-channel Customer Experience Gap
sponsored by IBM
WHITE PAPER: If your customers cannot move smoothly across all channels, their experiences will suffer. Access this guide to learn how you can close the omni-channel customer experience gap and bring online visibility to your contact center.
Posted: 20 Mar 2014 | Published: 31 Aug 2013

IBM

Taking Your Enterprise Mobile: The Executive Checklist
sponsored by Citrix
WHITE PAPER: This informative paper discusses what steps your company should take to ensure that your mobile initiatives are secure, providing a helpful checklist you can use to navigate the mobile seas to success.
Posted: 12 Mar 2014 | Published: 12 Mar 2014

Citrix

Secure Mobile Devices with a Next Generation Firewall
sponsored by Dell Software
WHITE PAPER: This white paper provides one suggestion for securing your mobile devices with a next generation firewall.
Posted: 11 Mar 2014 | Published: 11 Mar 2014

Dell Software

ToughPad BiFold
sponsored by Insight and Panasonic
WHITE PAPER: A successful mobile workforce needs the right hardware coupled with the right software in order to increase productivity and operational efficiency. This exclusive resource examines a tablet solution that boasts features that can adapt to meet your needs along with the latest mobile operating system.
Posted: 06 Mar 2014 | Published: 06 Mar 2014

Insight and Panasonic

Need a Rugged, Secure and Fearless Way to get the Job Done?
sponsored by Insight and Panasonic
WHITE PAPER: Check out this informative resource to find out about a tablet solution that is designed to meet the unique needs of your business while providing more robust set of features than other options. Read on to compare it with the other leading tablet solutions on the market.
Posted: 06 Mar 2014 | Published: 06 Mar 2014

Insight and Panasonic

Protection Plus
sponsored by Insight and Panasonic
WHITE PAPER: This exclusive paper discusses an extended warranty that comes complimentary with a number of mobile hardware solutions. Read on to learn how this warrantee can enhance your workers' productivity and help maintain your budget.
Posted: 06 Mar 2014 | Published: 06 Mar 2014

Insight and Panasonic

Panasonic Tablet Solutions
sponsored by Insight and Panasonic
WHITE PAPER: This exclusive resource discusses a series of touchscreen mobile devices engineered with enterprise-grade security, seamless connectivity and along legacy of reliable computing to empower your workforce with the capabilities they need to be productive and efficient.
Posted: 06 Mar 2014 | Published: 06 Mar 2014

Insight and Panasonic

Presenting the Full Panasonic ToughPad lineup
sponsored by Insight and Panasonic
WHITE PAPER: This exclusive resource discusses a series of touchscreen mobile devices engineered with enterprise-grade security, seamless connectivity and along legacy of reliable computing to empower your workforce with the capabilities they need to be productive and efficient.
Posted: 06 Mar 2014 | Published: 06 Mar 2014

Insight and Panasonic

Critical Capabilities for Mobile Device Management
sponsored by Citrix
WHITE PAPER: This informative resource takes an in-depth look at the top mobile device management (MDM) technologies and examines the effectiveness of their critical capabilities. Read on to find out which MDM solution would fit best into your environment.
Posted: 27 Feb 2014 | Published: 27 Feb 2014

Citrix

10 tips to integrate mobile and social marketing
sponsored by IBM
WHITE PAPER: In this white paper, get 10 tips to help break through the silos and integrate social and mobile marketing with traditional channels.
Posted: 18 Feb 2014 | Published: 30 Nov 2013

IBM

Connected Customer Centricity - MS perspective on the Retail Industry
sponsored by Microsoft India
WHITE PAPER: This resource reveals how your organization can develop successful customer-centric strategies and deliver superior customer value.
Posted: 19 Dec 2013 | Published: 31 Jan 2012

Microsoft India

Next-Generation Knowledge Workers Accelerating the Disruption in Business Mobility
sponsored by Cisco Systems, Inc.
WHITE PAPER: This exclusive resource discusses how organizations can push the limits of enterprise mobility in order to drive greater innovation and open new streams of revenue, all while dramatically increasing worker satisfaction and productivity.
Posted: 11 Dec 2013 | Published: 11 Dec 2013

Cisco Systems, Inc.

Digital Transformation: Getting in Shape for the Digital World
sponsored by Apigee Europe LTD
WHITE PAPER: Mobile devices are drastically changing the way businesses interact with customers, employees, and partners. As a result, companies need to create user experiences that are specially designed for mobile devices -- in other words, add a "digital dimension" to their interactions.
Posted: 26 Nov 2013 | Published: 26 Nov 2013

Apigee Europe LTD

Survey Results: An Emerging Digital Divide
sponsored by Apigee Europe LTD
WHITE PAPER: In this comprehensive report, view survey results of how companies today are leveraging technology-enabled capabilities such as "big data" and analytics, digital marketing, apps, and APIs. Find out what separates the top performers from the pack, and get key recommendations to help put your business on the right side of the "digital divide."
Posted: 26 Nov 2013 | Published: 31 May 2013

Apigee Europe LTD

Delivering a Seamless Experience Across Every Channel
sponsored by IBM
WHITE PAPER: This white paper reveals the results of a survey of over 500 e-commerce and e-business professionals, and provides key insights and best practices for improving customer experiences across all channels.
Posted: 15 Nov 2013 | Published: 31 May 2013

IBM

Transforming Customer Experience: The Convergence of Social, Mobile and Business Process Management
sponsored by Oracle Corporation
WHITE PAPER: The convergence of a trio of technologies and business practices – social computing, mobile computing and business process management (BPM) – is opening up interesting avenues for business.
Posted: 25 Oct 2013 | Published: 31 Jan 2013

Oracle Corporation

Strategies for Delivering Enterprise Mobility
sponsored by Citrix Systems, Inc.
WHITE PAPER: This exclusive white paper discusses a set of mobile tools from industry titan Citrix that provide a complete, integrated and scalable solution to deliver applications and data to any device with full security and a high-performance user experience.
Posted: 15 Oct 2013 | Published: 15 Oct 2013

Citrix Systems, Inc.

SAPinsider article - Meet the needs of the "Mobile Anywhere" generation
sponsored by Hewlett-Packard Company
WHITE PAPER: How do you get started on a mobility project? Access this helpful resource to learn how mobile application services for SAP enable you to easily simplify your applications, extend them where necessary, and build new apps with preconfigured development and security frameworks.
Posted: 09 Oct 2013 | Published: 31 Mar 2012

Hewlett-Packard Company

Gain instant productivity - rapid-deployment solution for Mobile Apps and Infrastructure
sponsored by Hewlett-Packard Company
WHITE PAPER: This resource introduces a rapid-deployment technology for SAP pre-packaged mobile applications that enables you to go live in weeks and achieve quick time-to-value. Read now to learn how this strategy works, what you need to succeed, and the benefits you could experience with rapid deployment for mobile applications and infrastructure.
Posted: 08 Oct 2013 | Published: 31 May 2013

Hewlett-Packard Company

Proactive Customer Engagement
sponsored by Genesys-Angel
WHITE PAPER: In this research report from the Yankee Group, explore how to achieve successful customer engagement management across the entire customer lifecycle by leveraging the right tools and integrating communication channels.
Posted: 30 Sep 2013 | Published: 31 Jul 2013

Genesys-Angel

Meeting the Market's needs with your Managed Services
sponsored by Solarwinds N-able
WHITE PAPER: This case study shows how one office technology company implemented an automated remote monitoring and management (RMM) solution to increase profits and customer value, and discusses benefits as well as pitfalls to avoid.
Posted: 27 Sep 2013 | Published: 31 May 2013

Solarwinds N-able
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