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Mobile CRM

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ALSO CALLED: mCRM, Mobile Customer Relationship Management, Wireless Customer Relationship Management, Wireless CRM
DEFINITION: The ability to use handheld devices to manage sales, sales contacts, and customer service activities.
Mobile CRMWhite Papers (View All Report Types)
126 - 150 of 219 Matches Previous Page  | Next Page
Mobility and Bring-Your-Own-Device Insights for Mid-Market Enterprises
sponsored by Cisco
WHITE PAPER: This white paper examines the power of implementing unified communications infrastructure that enables full mobility suites in order to help mid-market enterprises realize the full benefits of mobility.
Posted: 02 Apr 2014 | Published: 31 Jul 2013

Cisco

Cisco Bring Your Own Device - Device Freedom Without Compromising the IT Network
sponsored by Cisco
WHITE PAPER: This informative paper takes an in-depth look at BYOD, from its business drivers to the impact that it's having on markets and business processes, and discusses what tools and strategies you can use to wield its monumental power to your advantage.
Posted: 01 Apr 2014 | Published: 01 Apr 2014

Cisco

Top Unified Communications Trends for Midsize Businesses
sponsored by Cisco
WHITE PAPER: This insightful white paper summarizes research from Forrester regarding current usage trends and perceptions of unified communications among midsize organizations around the world.
Posted: 01 Apr 2014 | Published: 31 Jan 2014

Cisco

ENTERPRISE SERVICES BLOG: Top 10 Tips to Achieve Enterprise Mobility in Asia
sponsored by Hewlett-Packard Company
WHITE PAPER: Access this resource to unveil 10 industry recommendations on how to capitalize on Asia's tech-savvy population and implement enterprise mobility into the workplace.
Posted: 25 Mar 2014 | Published: 18 Feb 2014

Hewlett-Packard Company

Embracing BYOD through secure app and data delivery EMM
sponsored by Citrix
WHITE PAPER: This exclusive paper discusses an enterprise mobility management strategy that allows you organization to embrace consumerization and BYOD with secure application and data delivery, providing the freedom users want and the control IT needs.
Posted: 25 Mar 2014 | Published: 25 Mar 2014

Citrix

Close the Omni-channel Customer Experience Gap
sponsored by IBM
WHITE PAPER: If your customers cannot move smoothly across all channels, their experiences will suffer. Access this guide to learn how you can close the omni-channel customer experience gap and bring online visibility to your contact center.
Posted: 20 Mar 2014 | Published: 31 Aug 2013

IBM

Evolving Security Tech Presents New Opportunities for Businesses
sponsored by Fortinet, Inc.
WHITE PAPER: This exclusive paper examines the technologies that are changing the enterprise and effects that they have on your security environment. Read on and also learn about emerging security trends and requirements that can help keep your organization safe as technologies evolve.
Posted: 14 Mar 2014 | Published: 14 Mar 2014

Fortinet, Inc.

Taking Your Enterprise Mobile: The Executive Checklist
sponsored by Citrix
WHITE PAPER: This informative paper discusses what steps your company should take to ensure that your mobile initiatives are secure, providing a helpful checklist you can use to navigate the mobile seas to success.
Posted: 12 Mar 2014 | Published: 12 Mar 2014

Citrix

Mobile Connect
sponsored by Dell Software
WHITE PAPER: Discover how to give your employees safe, easy access to the data and resources they need to be productive from a range of devices (including iOS, Mac OS X, Androidâ„¢ ,Kindle Fire and Windows 8.1) while protecting your corporate network from mobile security threats.
Posted: 11 Mar 2014 | Published: 11 Mar 2014

Dell Software

Mobile Security: How to Protect the Enterprise in the Mobile Era
sponsored by Dell Software
WHITE PAPER: Find out about the three pillars of mobile security that give users the flexibility and access they need, and provide a strong foundation to protect your data.
Posted: 11 Mar 2014 | Published: 11 Mar 2014

Dell Software

How four Citrix customers solved the enterprise mobility challenge
sponsored by Citrix
WHITE PAPER: This exclusive white paper discusses an enterprise mobility management (EMM) solution that provides a simple, secure way to manage mobility throughout the enterprise while meeting user expectations.
Posted: 27 Feb 2014 | Published: 27 Feb 2014

Citrix

Critical Capabilities for Mobile Device Management
sponsored by Citrix
WHITE PAPER: This informative resource takes an in-depth look at the top mobile device management (MDM) technologies and examines the effectiveness of their critical capabilities. Read on to find out which MDM solution would fit best into your environment.
Posted: 27 Feb 2014 | Published: 27 Feb 2014

Citrix

Tablet, Laptop or Desktop? How to Pick the Right Devices for Your Users
sponsored by Dell, Inc. and Windows 8 Pro
WHITE PAPER: This step-by-step guide walks you through the four critical steps you need to take when trying to find the devices that will achieve the perfect combination of worker productivity and manageable operational costs.
Posted: 24 Feb 2014 | Published: 24 Feb 2014

Dell, Inc. and Windows 8 Pro

Create a strong, dynamic customer experience
sponsored by Hewlett-Packard Company
WHITE PAPER: In this white paper, learn how retail businesses should leverage technology to gather more customer info, implement the appropriate changes to their services, and create a more enjoyable shopping experience. Click now to see how to manage and maximize opportunity from omni-channel services.
Posted: 20 Jan 2014 | Published: 30 Nov 2012

Hewlett-Packard Company

HP Finextra Customer Experience Report 2013
sponsored by Hewlett-Packard Limited
WHITE PAPER: This white paper reveals the results of a survey focused on customer interaction in the banking industry, with 103 responses coming from 52 different European retail financial groups. Read on to discover the key forces that are impacting customer experiences.
Posted: 20 Dec 2013 | Published: 20 Dec 2013

Hewlett-Packard Limited

Next-Generation Knowledge Workers Accelerating the Disruption in Business Mobility
sponsored by Cisco Systems, Inc.
WHITE PAPER: This exclusive resource discusses how organizations can push the limits of enterprise mobility in order to drive greater innovation and open new streams of revenue, all while dramatically increasing worker satisfaction and productivity.
Posted: 11 Dec 2013 | Published: 11 Dec 2013

Cisco Systems, Inc.

Delivering a Seamless Experience Across Every Channel
sponsored by IBM
WHITE PAPER: This white paper reveals the results of a survey of over 500 e-commerce and e-business professionals, and provides key insights and best practices for improving customer experiences across all channels.
Posted: 15 Nov 2013 | Published: 31 May 2013

IBM

Seven Ways To Create An Unbeatable Enterprise Mobility Strategy
sponsored by CA Technologies.
WHITE PAPER: This informative resource discusses seven ways in which you can build a mobile strategy for your organization that will help you improve productivity, efficiency and collaboration.
Posted: 03 Apr 2014 | Published: 03 Apr 2014

CA Technologies.

BYOD and UC: Get more value from both
sponsored by Cisco
WHITE PAPER: This informative resource takes an in-depth look at the role mobility can play as part of a midmarket enterprise's UC platform and how your organization can streamline management to reap the benefits of BYOD.
Posted: 02 Apr 2014 | Published: 02 Apr 2014

Cisco

IT is Fully Charged and Ready to Roam
sponsored by CA Technologies.
WHITE PAPER: This informative resource examines a survey of 1,300 senior IT decision makers concerning how they are taking charge of their organizations' mobile projects.
Posted: 01 Apr 2014 | Published: 01 Apr 2014

CA Technologies.

How to get more from BYOD
sponsored by Cisco
WHITE PAPER: This exclusive paper examines a set of mobile solutions designed to enable BYOD environments by combining best-of-class technology, validated designs, and end-to-end support.
Posted: 20 Mar 2014 | Published: 20 Mar 2014

Cisco

10 tips to integrate mobile and social marketing
sponsored by IBM
WHITE PAPER: In this white paper, get 10 tips to help break through the silos and integrate social and mobile marketing with traditional channels.
Posted: 18 Feb 2014 | Published: 30 Nov 2013

IBM

Connected Customer Centricity - MS perspective on the Retail Industry
sponsored by Microsoft India
WHITE PAPER: This resource reveals how your organization can develop successful customer-centric strategies and deliver superior customer value.
Posted: 19 Dec 2013 | Published: 31 Jan 2012

Microsoft India

Digital Transformation: Getting in Shape for the Digital World
sponsored by Apigee Europe LTD
WHITE PAPER: Mobile devices are drastically changing the way businesses interact with customers, employees, and partners. As a result, companies need to create user experiences that are specially designed for mobile devices -- in other words, add a "digital dimension" to their interactions.
Posted: 26 Nov 2013 | Published: 26 Nov 2013

Apigee Europe LTD

Survey Results: An Emerging Digital Divide
sponsored by Apigee Europe LTD
WHITE PAPER: In this comprehensive report, view survey results of how companies today are leveraging technology-enabled capabilities such as "big data" and analytics, digital marketing, apps, and APIs. Find out what separates the top performers from the pack, and get key recommendations to help put your business on the right side of the "digital divide."
Posted: 26 Nov 2013 | Published: 31 May 2013

Apigee Europe LTD
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