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Microwave Multipoint Distribution Services White Papers (View All Report Types)
How Omnichannel is Delivering on the Promise of Multichannel
sponsored by Interactive Intelligence, Inc.
WHITE PAPER: This report describes the handful of benefits an omnichannel approach provides in the call center versus that of multichannel. Access now to break down the definition of omnichannel as it is applied across various elements of contact center operation.
Posted: 23 Jul 2015 | Published: 15 Apr 2015

Interactive Intelligence, Inc.

Considering Layered Security? 14 Questions to Ask
sponsored by VSS Monitoring
WHITE PAPER: Today's networks and data centers are a critical asset to organizations of every size. This white paper serves as a guideline when considering layered network security solutions, ensuring that your enterprise stays ahead of ever-advancing security and network threats. Click here to see your security questions answered.
Posted: 05 Aug 2015 | Published: 05 Aug 2015

VSS Monitoring

Unified Communications Improving Business Processes Across the Board
sponsored by Vodafone/Cisco
WHITE PAPER: Access this white paper to learn how a fixed line and PBX rationalism solution benefits CFOs, CIOs, IT managers and end users as it improves communications processes.
Posted: 14 Jul 2015 | Published: 14 Jul 2015


Unravel and evolve customer communications
sponsored by Hewlett-Packard Limited
WHITE PAPER: In this white paper your CIO can gain the tools necessary to creative effective communications that will drive sales. Learn basic CCM rules like: keep it simple, make it all about the customer, go from passive to active, and more.
Posted: 20 Apr 2015 | Published: 30 Apr 2014

Hewlett-Packard Limited

Hosted vs. Premises-based Unified Communications Solutions
sponsored by XO Communications
WHITE PAPER: Access this white paper for a guide to choosing whether premises-based or cloud-based UC makes the most sense for your company.
Posted: 28 May 2015 | Published: 28 May 2015

XO Communications

How to Dish Out High Quality Online Media Experiences
sponsored by Akamai
WHITE PAPER: Looking for ways to cook up success with online media? This white paper highlights how to satisfy user experiences by delivering reliable content with reduced network congestion, and more.
Posted: 08 Sep 2015 | Published: 08 Sep 2015


Performance-enhancing storage boosts healthcare in Thailand
sponsored by Dell, Inc. and IntelĀ®
WHITE PAPER: Access this case study to see how one hospital in Thailand optimized its storage infrastructure by implementing flash. Read on to learn how flash improved the hospital's storage performance.
Posted: 23 Jun 2015 | Published: 30 Nov 2014

Dell, Inc. and IntelĀ®

Server Management: Imrpove Availability and Reduce Costs
sponsored by IBM
WHITE PAPER: This report is a guide for the 10-step process that will ensure a smooth managed infrastructure service implementation.
Posted: 01 Sep 2015 | Published: 16 Apr 2014


User Engagement Study for Unified Communications Solutions
sponsored by Vodafone/Cisco
WHITE PAPER: Access this white paper to learn about a user engagement study that separates your workforce into fixed, flex, and field worker types to drive rapid and positive user adoption of your new UC solution.
Posted: 15 Jul 2015 | Published: 15 Jul 2015


Rethinking the IT/Business Partnership to Drive Digital Innovation
sponsored by Oracle Corporation
WHITE PAPER: In the following Harvard Business Review white paper, delve through the results of an extensive survey including the responses from over 270 business and IT pros revealing their strategies for building closer ties between IT and the business.
Posted: 28 Sep 2015 | Published: 28 Sep 2015

Oracle Corporation
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