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The Inner Circle Guide To Multichannel Customer Contact
sponsored by Oracle Corporation
WHITE PAPER: This report looks at customers' and businesses' attitudes toward usage of multichannel interactions. Inside, learn how to and identify the issues and potential pitfalls that businesses face when trying to improve customer communications across channels.
Posted: 02 Apr 2014 | Published: 01 Apr 2014

Oracle Corporation

Magic Quadrant for Multichannel Campaign Management
sponsored by IBM
WHITE PAPER: Digital marketing continues to fuel the multichannel campaign management market. In this informative report, find a market analysis and key definitions, learn about Magic Quadrant for Multichannel Campaign Management, read a thorough vendor comparison review, and more.
Posted: 01 Mar 2014 | Published: 30 May 2013

IBM

The Role of Session Manager in Applying Features to Calls via Sequenced Applications, Part 1
sponsored by Global Knowledge
WHITE PAPER: Access this exclusive paper to find out how the Communication Manager, once defined as an Entity within the Avaya Aura Session Manager, can be configured as a feature server within a sequenced application.
Posted: 17 Dec 2013 | Published: 17 Dec 2013

Global Knowledge

Unified Communications
sponsored by IBM
WHITE PAPER: This exclusive white paper examines how your peers are adopting UC solutions, including which solutions can satisfy your specific needs best and what direction the overall market is heading in.
Posted: 19 Mar 2014 | Published: 19 Mar 2014

IBM

Rightsize for #GenMobile and Save Big
sponsored by Aruba Networks
WHITE PAPER: This exclusive resource examines a wireless networking solution that provides powerful, reliable performance while helping you save up to 400%.
Posted: 02 Apr 2014 | Published: 02 Apr 2014

Aruba Networks

Successfully Deploying Communications And Collaboration - Solutions To Meet The Needs Of Your Medium-Size Business
sponsored by Cisco Systems, Inc.
WHITE PAPER: This exclusive paper examines how cloud collaboration technologies can help your organization overcome some of the common communication challenges face today.
Posted: 29 Jan 2014 | Published: 29 Jan 2014

Cisco Systems, Inc.

Xirrus VoWiFi
sponsored by Xirrus
WHITE PAPER: This exclusive paper examines a Voice Over Wi-Fi (VoWiFi) solution that allows enterprise-grade smartphones to operate over a wireless signal, reducing cell minutes, boosting productivity and providing better separation of work and personal calls.
Posted: 21 Oct 2013 | Published: 21 Oct 2013

Xirrus

What’s New in IP Office 9.0
sponsored by Avaya
WHITE PAPER: This exclusive paper examines a simple, powerful collaboration solution for midsized companies that offers increased scale, flexible deployment options, and simplified management to help your organization achieve productivity levels akin to large-scale organizations.
Posted: 11 Nov 2013 | Published: 11 Nov 2013

Avaya

Enterasys Data Center Networking – Connectivity and Topology Design Guide
sponsored by Enterasys
WHITE PAPER: View key concepts that will help you build a data center fabric capable of meeting the needs of both organizations and users both today and in the future. View now to learn more!
Posted: 31 Jul 2013 | Published: 31 Jul 2013

Enterasys

AirTight Social Wi-Fi and Analytics for the Retail Store of the Future
sponsored by AirTight Networks, Inc.
WHITE PAPER: Companies are now going beyond simple high-speed Wi-Fi to ensure a seamless consumer experience. This guide outlines how retailers now have access to the same analytics online retailers.
Posted: 27 Nov 2013 | Published: 27 Nov 2013

AirTight Networks, Inc.
 
 
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