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Managers White Papers (View All Report Types)
 
The Service Desk Dilemma
sponsored by Matrix42
WHITE PAPER: This white paper explores how you can add more automation and flexibility to the service desk to make the IT team's work easier across system boundaries. Learn how this modern ITSM strategy can help you achieve faster incident resolution, full integration between systems, and more.
Posted: 03 Mar 2016 | Published: 31 Dec 2015

Matrix42

Selling Managed Services: 6 Tips To Reinvent Your Sales Pitch
sponsored by ConnectWise
WHITE PAPER: In this e-book, discover 6 tips for revamping your sales pitch for managed services that will speak to the needs of today's customers. Learn how to overcome price concerns, set your company apart from the competition, and more.
Posted: 29 Feb 2016 | Published: 29 Feb 2016

ConnectWise

Goodbye Manual Processes, Hello Productivity
sponsored by ServiceNow
WHITE PAPER: Learn how automation is the key to saving time and boosting satisfaction. This eBook, "Accelerate Service Delivery with Automation," will help you reclaim lost productivity. Download now to learn best practices for transforming your ITSM into a modern, reliable experience.
Posted: 01 Aug 2016 | Published: 01 Aug 2016

ServiceNow

Bare Metal Clouds: The Pros and Cons of a Non-Virtualized Option
sponsored by IBM
WHITE PAPER: This informative guide explores the pros and cons of a "bare metal cloud" – a cloud service that is not virtualized.
Posted: 08 Jul 2015 | Published: 17 Jan 2014

IBM

What Can You Do Differently to Guard Against Threats from Rapidly Evolving Mobile Malware?
sponsored by IBM
WHITE PAPER: Mobile security is about more than the device: It's also about protecting apps on the device. Learn how IBM can help.
Posted: 09 Oct 2014 | Published: 31 Jan 2014

IBM

Taming the Digital Dragon: The 2014 CIO Agenda
sponsored by Gartner
WHITE PAPER: Explore this Gartner report to learn how the CIO and IT management roles are changing to meet rising trends in IT and innovation. Learn what the "digital dragon" is, and how IT teams can leverage innovation and technology change to gain competitive advantage. Read on to learn more.
Posted: 27 Jun 2014 | Published: 27 Jun 2014

Gartner

Why Every CIO Should Consider Vulnerability Assessment a Necessity
sponsored by IBM
WHITE PAPER: In this resource, CIOs will learn why vulnerability assessment is so essential to enterprise security, and can discover a leading vulnerability assessment platform that scans targeted systems on a scheduled basis in order to increase your understanding of your organization's overall security posture.
Posted: 03 Feb 2015 | Published: 30 Apr 2014

IBM

Breaking Through the GRC Value Ceiling
sponsored by RSA
WHITE PAPER: In this white paper, gain information to determine whether your governance, risk and compliance (GRC) tools have yet to maximize their full value, and discover 3 ways that you can go beyond to bring significant ROI.
Posted: 05 Dec 2013 | Published: 05 Dec 2013

RSA

Microsoft Office 365: Strengthening Security, Compliance, and Control
sponsored by Mimecast
WHITE PAPER: This white paper discusses how third party enhancements focused on security, archiving, and encryption can provide more capable, granular services than Microsoft offers in Office 365.
Posted: 12 Jun 2014 | Published: 20 Feb 2014

Mimecast

Infographic: Bridging the Gap Between Business and IT
sponsored by IBM
WHITE PAPER: This infographic illustrates the necessity of integration between business and IT, as well as the fundamental disagreements that exist between the two groups.
Posted: 04 Sep 2014 | Published: 04 Sep 2014

IBM
 
 
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