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Management Services White Papers (View All Report Types)
Debunking Myths About MSP Automation
sponsored by Solarwinds N-able
WHITE PAPER: This white paper addresses common concerns about automation in managed services. Read on to find out four counterpoints to arguments against automation for MSPs, and how automation could actually benefit your clients.
Posted: 30 Jul 2015 | Published: 30 Jul 2015

Solarwinds N-able

New Revenue and Profit Opportunities for Service Providers
sponsored by Solarwinds N-able
WHITE PAPER: This white paper details how service providers can easily transition to managed services in order to stay successful.
Posted: 29 Jul 2015 | Published: 29 Jul 2015

Solarwinds N-able

5 Reasons MSPs Love Time-Based Cloud Retention
sponsored by Datto, Inc.
WHITE PAPER: This executive brief highlights how managed service providers (MSPs) can offer customers secure, rapidly recoverable off-site backup for a fixed monthly price that is based on how long they need to retain their data.
Posted: 22 Jan 2015 | Published: 22 Jan 2015

Datto, Inc.

Integrating Cloud Backups Into Your MSP Management Platforms
sponsored by Intronis
WHITE PAPER: In this white paper, you will learn how to integrate offsite backup services into existing remote monitoring management (RMM) and professional services automation (PSA) platforms.
Posted: 22 Jul 2013 | Published: 22 Jul 2013


Managed Services or Break fix? One Size Doesn’t Fit All
sponsored by GFI Software
WHITE PAPER: This paper examines the benefits of Managed Services using the GFI Building Blocks program.
Posted: 22 Dec 2010 | Published: 22 Dec 2010

GFI Software

6 Critical Criteria for Small Business Data Protection
sponsored by Datto, Inc.
WHITE PAPER: This white paper reviews both the unique pain points faced by small businesses in regards to data protection, as well as the solution provided by Datto ALTO, the first backup and disaster recovery (BDR) solution designed specifically for small business with the power of an enterprise BDR.  And at a small business price point.
Posted: 24 Apr 2013 | Published: 24 Apr 2013

Datto, Inc.

IBM Service Management: Driving growth for Managed ICT Service Providers
sponsored by IBM
WHITE PAPER: Integrated Service Management offerings from IBM are designed to help managed service providers (MSPs) accelerate growth by supporting cost reduction programs, service delivery excellence, and the enablement of new and innovative business models such as cloud-based services.
Posted: 03 Oct 2011 | Published: 03 Oct 2011


Mass-Market Broadband in High-Growth Markets
sponsored by Alcatel-Lucent
WHITE PAPER: This paper highlights how important it is for telecom service providers to deliver broadband services beyond the profitable hotspots of advanced business users and high-income residential users to reach the mass market, as well as detailing a suggested solution.
Posted: 03 Mar 2009 | Published: 03 Mar 2009


Success: Turning Your MSP Strategy On Its Head
sponsored by Intronis
WHITE PAPER: This white paper analyzes overcoming entrenched legacy obstacles and attitudes with a paradigm shift on the part of channel partners. Find out how you can cultivate successful and profitable MSP relationships.
Posted: 22 Jul 2013 | Published: 30 Apr 2013


Deployment Flexibility
sponsored by Aspect
WHITE PAPER: In this white paper, explore two alternatives to traditional infrastructures: cloud deployments and managed services. Discover how managed services allow you to keep your contact center infrastructure on-premise without the burden of managing it, and how cloud deployments offer a scalable host solution with unparalleled flexibility.
Posted: 28 Feb 2014 | Published: 31 Oct 2013

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