Management Services White Papers

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Jun 18, 2013

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Management Services White Papers (View All Report Types)

The MSP Report Advantage sponsored by N-able Technologies WHITE PAPER: Discover why professional, standardized reports have emerged as a key success factor for many MSPs and IT services providers, helping prove relevance and demonstrate the value of service delivered to their clients. View now to learn how such reporting can help you gain the title of "Trusted Advisor." Posted: 06 Dec 2012 \| Published: 06 Dec 2012 TOPICS: Customer Loyalty \| Customer Retention \| Customer Satisfaction \| Customer Service \| IT Outsourcing Services \| IT Services \| Management Service Providers \| Network Management Services \| Network Monitoring \| Network Service Providers \| Outsourcing \| Reporting Software

Cisco Open Network Environment: Adaptable Framework for the Internet of Everything sponsored by Cisco Systems, Inc. WHITE PAPER: Uncover how leveraging Cisco ONE can help service providers enjoy the benefits of tomorrow's network and software innovations, harness network value, increase business agility, and achieve greater operational efficiency than ever before. Posted: 11 Apr 2013 \| Published: 29 Mar 2013 TOPICS: Channel Management \| Cloud Management \| Management Service Providers \| Network Architectures \| Network Infrastructure \| Network Management \| Network Performance \| Network Service Providers \| Network Traffic Management \| Networking \| Virtual Appliance \| Virtual Machine

Leaving Nothing to Chance: How Backup and Recovery Bolsters Managed Services Offerings sponsored by N-able Technologies WHITE PAPER: Discover how your services portfolio stands to profit handsomely by providing backup and disaster recovery (DR) managed services to your clients. Posted: 17 Dec 2012 \| Published: 17 Dec 2012 TOPICS: Backup for Virtualized Servers \| Backup Server Hardware \| Backup Software \| Backups \| Cloud Computing \| Cloud Disaster Recovery \| Cloud Storage \| Cloud Storage Services \| Data Loss Prevention (DLP) \| Disaster Recovery \| Disaster Recovery Planning for Virtual Environments \| Management Service Providers \| Network Traffic Management \| Regulatory Compliance

The Seven Major Obstacles on the Road to Managed Services sponsored by N-able Technologies WHITE PAPER: Virtually every IT services business is in the evaluation, planning or implementation phase of a managed services program, and yet very few manage to deliver true high-value services to their customers. This whitepaper discusses the major obstacles to becoming an MSP and how to overcome them so that your organization can enjoy the business benefits Posted: 01 Dec 2009 \| Published: 01 Dec 2009 TOPICS: Customer Service \| Management Service Providers \| Network Management Services \| Network Monitoring \| Service Level Management \| SMBs \| Systems Management

Optimizing Datacenter and Cloud Performance: The TeamQuest Approach sponsored by TeamQuest Corporation WHITE PAPER: Cloud computing is becoming more common across organizations, but what are effective ways to help maximize what this application has to offer? Check out this IDC survey and learn how utilizing capacity management while moving to the cloud can help optimize your IT infrastructure to better meet business needs. Posted: 20 Dec 2011 \| Published: 01 Nov 2011 TOPICS: Application Hosting \| Applications Management Services \| Capacity Planning \| Cloud Computing \| Cloud Management \| Management Service Providers \| Performance Testing \| Virtual Desktop Infrastructure

How to Choose a Managed Network Services Provider sponsored by MegaPath Inc. WHITE PAPER: Managing your network is no easy task, hence the reason managed service providers (MSPs) exist. In this resource, explore the advantages of outsourcing to an MSP and best practices for finding the right MSP for your organization. Posted: 23 May 2012 \| Published: 22 May 2012 TOPICS: Management Service Providers \| Network Best Practices \| Network Management \| Network Management Services \| Network Monitoring \| Network Security \| Network Traffic Analysis \| Network Traffic Management \| Networking \| Outsourcing \| Remote Access Security \| Remote Network Management \| Remote Offices \| Remote Users \| SLA \| SLA Management Services \| WAN

Survey Shows that SaaS Can Save You Money sponsored by GFI Software WHITE PAPER: This article discusses the results found during a survey on RMM Software, this is the software IT Company’s/MSP’s use to run their technical operations. A large percentage of RMM software users are saying they generally believe RMM software is over-produced (over-engineered) and they either never or very slowly get round to using it. Posted: 22 Dec 2010 \| Published: 22 Dec 2010 TOPICS: IT Infrastructure \| IT Management \| IT Management Services \| Management Service Providers \| Network Infrastructure \| Network Management \| SaaS business intelligence \| Software as a Service

GFI MAX Building Blocks – The Answer to IT Services sponsored by GFI Software WHITE PAPER: In this article Chris Martin discusses his experience as a managed services provider to small businesses in the surrounding area with one of the fastest growing and most well-reputed IT Support Companies in his country. He also discusses how he started working at GFI and creating the idea for GFI MAX Remote Management software. Posted: 22 Dec 2010 \| Published: 22 Dec 2010 TOPICS: IT Infrastructure \| IT Management \| IT Service Management \| Management Service Providers \| Network Infrastructure \| Network Management \| Network Management Services \| Remote Network Management

Improve Your Business through Best Practice IT Management sponsored by Kaseya WHITE PAPER: This white paper provides insight on ways that MSPs and IT departments can improve their management of services. Learn how using ITIL best practices with an automated management solution can address a number of the unique challenges these businesses face. Posted: 08 Oct 2007 \| Published: 01 Sep 2007 TOPICS: Application Life-Cycle Management \| Help Desk Management \| Help Desk Software \| IT Best Practices \| IT Management Services \| IT Service Management \| ITIL \| Management Service Providers \| OEMs \| Patch Management \| Remote Network Management \| Service Level Management \| VARs

A Business Guide to MPLS IP VPN Migration: Five Critical Factors sponsored by XO Communications WHITE PAPER: Uncover five critical factors for a successful migration to an MPLS IP VPN service in this whitepaper. Learn the evolving needs of today’s enterprise networks and uncover how an MPLS-based IP VPN can help you fulfill these wants and needs. Posted: 25 May 2012 \| Published: 30 Apr 2012 TOPICS: Application Integration \| Application Performance Management \| Applications Management \| Converged Networks \| IP \| IP Addresses \| IP Networks \| Management Service Providers \| MPLS \| Network Design \| Network Infrastructure \| Network Management \| Network Managers \| Network Monitoring \| Network Security \| Network Traffic Analysis \| Network Traffic Management \| Networking \| Remote Network Management \| Remote Office Connectivity \| Remote Offices \| Remote Users \| SLA \| VoIP \| VPN \| WAN

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