Mailing Lists

WHITE PAPER: Review the seven steps for developing innovative, next-gen managed IT services. Learn how to rethink and redesign your business model to leverage emerging technologies, enhance service offerings and grow your managed service business.

Posted: 17 Apr 2013 | Published: 17 Apr 2013

WHITE PAPER: In today's dynamic IT environments containing innumerable applications, CIOs are constantly searching for better ways to anticipate problems and take care of them before they negatively impact the business. Learn 5 key features and benefits of predictive analytics that can help.

Posted: 08 Mar 2012 | Published: 01 Nov 2011

WHITE PAPER: This white paper defines today's cloud market and reviews a cloud implementation roadmap to help guide you in adoption process. Learn more about advanced approaches for leveraging cloud monitoring and service management through IT management-as-a-Service and its impact on the IT department.

Posted: 04 Mar 2013 | Published: 04 Mar 2013

WHITE PAPER: In November 2008, Conficker A, the first of five variants of the malware, rapidly began infecting computers which had failed to install a Microsoft patch released just weeks earlier. In late December 2008, Conficker B added new mechanisms for distribution including USB storage devices.

Posted: 24 Oct 2011 | Published: 31 Jan 2011

WHITE PAPER: To achieve greater technological agility, IT can leverage cloud and mobile capabilities in their applications portfolio to save costs now but also plan for the future. Access this white paper to find out how to gain maximum success from an application by ensuring cloud and mobility technologies are integrated closely with the existing business.

Posted: 10 Aug 2012 | Published: 31 May 2012

WHITE PAPER: Read this whitepaper as it discusses a real world case study of a large corporation who utilized managed services to improve their IT by unifying communications and portal environments for easier collaboration, and also offering easier and secure access to latest versions of desktop solutions.

Posted: 07 Sep 2012 | Published: 31 Jul 2012

WHITE PAPER: This quarters figures compiled by jobadswatch.co.uk show that during the fourth quarter of 2010 the IT jobs market for permanent staff being recruited by software houses and consultancies is up by 8.1%. The growth in demand for IT staff in this sector shows 27.3% more vacancies being advertised than a year ago.

Posted: 24 Oct 2011 | Published: 25 Jan 2011

WHITE PAPER: This IBM white paper will show you how you can help your organization manage incidents and problems, restore critical services, and minimize service desk calls in this white paper.

Posted: 22 Oct 2010 | Published: 15 Jan 2010

WHITE PAPER: This resource explores selling solutions for IT service providers. Learn about what a Pain Chain is, how it works, and how to use it as a successful sales strategy. When used correctly, the Pain Chain becomes a useful tool that can help strengthen your relationship with your clients.

Posted: 03 Jan 2012 | Published: 03 Jan 2012

WHITE PAPER: The current utilities environment requires companies to decrease costs while increasing the ability to control utility assets. One key challenge is how to take advantage of new technologies to better manage the delivery of service to customers today and into the future. IBM Service Management for the IUN provides a blueprint for getting started.

Posted: 06 Dec 2010 | Published: 06 Dec 2010