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Rising IT Complexity Makes Remote Support Essential in Europe
sponsored by LogMeIn Rescue
WHITE PAPER: Growing end-user expectations and the increasingly complex IT landscape are creating new challenges and pushing IT support operations to adapt. This white paper analyses a solution that functions quickly and reliably, helping to reduce the time spent resolving individual support tickets by giving support staff ability to prepare support request.
Posted: 28 Nov 2016 | Published: 01 Oct 2016

LogMeIn Rescue

Video Collaboration in the Field: Resolve Issues Faster
sponsored by LogMeIn Rescue
WHITE PAPER: As customer expectations rise and competition becomes more intense, service organizations need a way to resolve issues faster. Explore how collaborative video tools can improve issue resolution and deliver better customer experiences.
Posted: 24 May 2016 | Published: 31 Jul 2015

LogMeIn Rescue

Automated Deployment of Docker Hosts on Bare-metal Infrastructure
sponsored by Hewlett Packard Enterprise
WHITE PAPER: Delve into this paper to discover how to deploy Docker hosts and execute containerized apps on bare-metal infrastructure. Designed for IT architects, admins, and DevOps developers, you'll receive a step-by-step walkthrough of the deployment process, best practices for configuration management, and more.
Posted: 17 Jan 2017 | Published: 31 Dec 2015

Hewlett Packard Enterprise

How to Overcome Today's Top ITSM Challenges
sponsored by ServiceNow
WHITE PAPER: What obstacles are keeping your IT service delivery team from succeeding? Turn your service desk into a business function your company can be proud of: Download this white paper to transform your service delivery by overcoming the top 4 ITSM challenges.
Posted: 17 Mar 2017 | Published: 17 Mar 2017

ServiceNow

A Guide to Choosing the Right Technology for Your Team and Getting Buy-In from IT
sponsored by Dell India
WHITE PAPER: How do you ensure that everyone in your organization has the right equipment to deliver what's best for the organization? Download this instructive guide to learn to choose the right technology for your team, be servicing their device demands and accommodating the methods in which they work.
Posted: 06 Dec 2016 | Published: 06 Dec 2016

Dell India

Strategic Server Refresh with IBM System x
sponsored by IBM and Intel.
WHITE PAPER: This white paper demonstrates the value of keeping your servers up to date with refresh and upgrades.
Posted: 07 Jul 2014 | Published: 18 Jun 2013

IBM and Intel.

Want Personalized Service Delivery? Consider MyIT.
sponsored by BMC Software
WHITE PAPER: This whitepaper covers how users demand the same availability and performance from their work IT services and applications as they find from those they use in their spare time.
Posted: 20 Dec 2013 | Published: 20 Dec 2013

BMC Software

Dimensional Research - Uncovering the Business Value of IT Service Management
sponsored by Hewlett Packard Enterprise
WHITE PAPER: The rapidly changing world of IT can be tough to adapt to, especially with further decentralization via the cloud. This white paper highlights IT service management and how it can increase your business efficiency.
Posted: 26 Nov 2013 | Published: 31 Dec 2011

Hewlett Packard Enterprise

Gain Social Insight: Connect Business And IT into One Conversation
sponsored by Hewlett Packard Enterprise
WHITE PAPER: This white paper discusses how mobile, social, information, and cloud computing capabilities can combine to modernize IT support and accelerate IT operations. Learn how IT can easily access user-generated information to predict pain points and solve issues faster.
Posted: 04 Jun 2014 | Published: 31 Mar 2014

Hewlett Packard Enterprise

Beyond Passwords: Protect the mobile enterprise with smarter security solutions
sponsored by IBM
WHITE PAPER: Find out how flexible authentication schemes, context-based access and behavioral analysis can help ensure that only authorized mobile users can access your valuable resources—on-site, in the cloud and beyond.
Posted: 09 Oct 2014 | Published: 30 Sep 2013

IBM
 
 
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