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May 27, 2012

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Comparing VMware Zimbra with Leading Email and Collaboration Platforms sponsored by VMware, Inc. WHITE PAPER: Navigating the email platform selection process can be a complex undertaking for IT professionals. This white paper takes a closer look at the messaging landscape and discusses key factors you cannot afford to overlook when deciding on an offering for your business. Posted: 30 Apr 2012 \| Published: 30 Apr 2012 TOPICS: Cloud Computing \| Email \| Email Software \| Google App Engine \| Microsoft Exchange \| Microsoft Outlook \| Server Virtualization \| VMware

Comparing VMware Zimbra with Leading Email and Collaboration Platforms sponsored by Dell and VMware WHITE PAPER: This paper explains how VMware Zimbra® delivers more value to small and mid-sized businesses than competing email/collaboration solutions, including greater user productivity, efficiency and agility. Posted: 24 Aug 2011 \| Published: 24 Aug 2011 TOPICS: Application Integration \| Application Server Hardware \| Applications Management \| Data Center Management \| Email \| Email Management \| Email Software \| VMware

Collaborate with Your Business Network in the Cloud sponsored by SAP America, Inc. WHITE PAPER: This resource discusses cloud-based business applications and the potential benefits to your business. Posted: 30 Apr 2012 \| Published: 30 Apr 2012 TOPICS: Business Performance Management \| Business Performance Management Software \| Cloud Computing \| Collaboration \| Collaborative Applications Software \| SaaS business intelligence \| SaaS ERP \| SAP (Product)

Magic Quadrant for Application Performance Monitoring sponsored by Quest Software WHITE PAPER: Application performance monitoring (APM) is skyrocketing in popularity. This Gartner Magic Quadrant can help you gain a better understanding of APM, how it can benefit your application environment and how you should go about implementing it today. Read this now and also learn about specific vendor's strengths and weaknesses and what to be aware of. Posted: 17 May 2012 \| Published: 17 May 2012 TOPICS: Application Life-Cycle Management \| Application Performance Management \| Application Performance Management Software \| Applications Management \| Applications Management Software \| Applications Software \| Software Selection

Best Practices for Transforming to a Multi-Channel Contact Center sponsored by inContact WHITE PAPER: Read this white paper to get a framework, plan and recommended best practices for transforming your siloed contact centers into a multi-channel servicing environment. Posted: 20 Jan 2012 \| Published: 20 Jan 2012 TOPICS: Call Center Management \| Call Centers \| Contact Center Management \| Contact Center Software \| Contact Centers \| CRM \| CRM Best Practices \| Customer Satisfaction \| Customer Service \| Messaging Software \| Social Networking \| Web 2.0

Cisco Unified Communications Manager 7 Dial Plan Enhancements and Their Effect on the Dial Plan sponsored by Global Knowledge WHITE PAPER: The dial plan is a key element in Cisco Unified Communications Manager (CUCM) environments. The dial plan is at the very core of the user experience. For companies that have multiple locations, or that are global, a comprehensive dial plan can become large and very complex. Posted: 06 Nov 2009 \| Published: 06 Nov 2009 TOPICS: Communications Diagnostic and Test Equipment \| Communications Hardware \| Communications Networks \| Communications Software \| Communications Systems \| Unified Messaging \| Unified Messaging Systems

CIO Perspectives: Best-Practice Approaches to Deploying Video Collaboration Across the Enterprise sponsored by Polycom, Inc. WHITE PAPER: The widespread adoption of unified communications (UC) only proves its importance to the workplace. In this resource, uncover the benefits of and case for adding visual communications and video to your UC strategy. Posted: 10 Apr 2012 \| Published: 10 Apr 2012 TOPICS: Collaboration \| Communications Hardware \| Communications Networks \| Communications Software \| Communications Systems \| Unified Messaging \| Videoconferences \| Videoconferencing Hardware \| Videoconferencing Software \| Videoconferencing Standards \| Videoconferencing Systems \| WAN

Achieving Business Agility with Application Grid sponsored by Oracle Corporation WHITE PAPER: Typical IT departments feature islands of isolated infrastructure, leading to inefficient use of servers. The "application grid" concept allows data centres to run more efficiently, using less hardware and less software. This paper explains. Posted: 08 Mar 2012 \| Published: 08 Mar 2012 TOPICS: Application Development \| Application Life-Cycle Management \| Application Performance Management \| Applications Management \| Applications Software \| Grid Computing \| Utility Computing

Gartner: A perspective on Android 2.2 for the enterprise sponsored by ComputerWeekly.com WHITE PAPER: With the announcement of Android 2.2, code named "Froyo," Google targets the enterprisemarket for the first time. This release has features to enable devices that can be grantedsupport under the "appliance level" of the Gartner Managed Diversity Framework. Posted: 21 Oct 2011 \| Published: 21 Oct 2011 TOPICS: Applications Management Software \| Applications Software \| Mobile Device Management \| Mobile Device Management Software

Getting Started with Active MQ sponsored by FuseSource WHITE PAPER: Forrester Research's 2011 Q2 Wave Report named FuseSource's enterprise service bus (ESB) offering Active MQ as its highest ranked open source ESB solution and placed it in the "Leader" category along with large, established vendors. Posted: 01 Dec 2011 \| Published: 01 Dec 2011 TOPICS: Apache \| Application Integration \| Data Integration \| ESB \| High Availability \| Messaging Middleware \| Messaging Software \| Open Source Software \| Routing \| SOA

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