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DEFINITION: A managed service provider (MSP) platform is a computing framework used to deliver network-based services, applications, and equipment to enterprises, residences, or other service providers. A MSP platform allows an organization, IT consultant or VAR to remotely monitor servers, firewalls, Exchange servers, Active Directory Servers, routers or switches from a central location.
MSP White Papers (View All Report Types)
 
5 Pricing Mistakes MSPs Make & How to Avoid Them
sponsored by Solarwinds N-able
WHITE PAPER: For many MSPs, deciding what technology to deliver as part of a managed services offering is the easy part. What's difficult are the decisions surrounding pricing. Access this white paper to discover what works, what doesn't and why when it comes to pricing managed services by exploring 5 key mistakes.
Posted: 13 Feb 2017 | Published: 13 Feb 2017

Solarwinds N-able

Reduce TCO for Your Data Center with a Streamlined Hardware Maintenance Strategy
sponsored by IBM
WHITE PAPER: This white paper describes how using a lifecycle approach to data center equipment maintenance and consolidating support vendors can help CPOs achieve goals like – reducing TCO, ease of vendor and contract management, optimizing IT availability and more.
Posted: 16 Dec 2016 | Published: 01 Nov 2016

IBM

Data Management for Microsoft Exchange and Office 365
sponsored by Commvault
WHITE PAPER: This white paper introduces software that ensures a reliable and efficient protection, recovery, archiving, access and management for Microsoft Exchange and Office 365 renovations. It goes on to talk about the nine key components this software has to enhance your management.
Posted: 13 Oct 2016 | Published: 01 Oct 2015

Commvault

Mobile Internet 3.0: How Operators Can Become Service Innovators and Drive Profitability
sponsored by Juniper Networks, Inc.
WHITE PAPER: Mobile operators today have the distinct ability to become service innovators and drive profitability with the advent of Mobile Internet 3.0. Learn how you can expand your data revenue base in this resource.
Posted: 01 May 2012 | Published: 23 Apr 2012

Juniper Networks, Inc.

A Better Way to Manage Desktops: HP Workplace Management Services
sponsored by Hewlett-Packard Enterprise
WHITE PAPER: Enterprises need to give employees a full, flexible and configurable managed desktop environment to meet diverse business requirements and user productivity needs. Find out how HP can help.
Posted: 02 Sep 2014 | Published: 29 Aug 2014

Hewlett-Packard Enterprise

Build Your Cloud, Build Your Profit
sponsored by Citrix Systems, Inc.
WHITE PAPER: Download the whitepaper, Build Your Cloud, Build Your Profit, to learn how service providers can deliver profitable, differentiated cloud services using a proven cloud platform.
Posted: 16 Aug 2012 | Published: 31 Jul 2012

Citrix Systems, Inc.

HP Device Manager 4.5 User Guide
sponsored by Hewlett Packard Enterprise
WHITE PAPER: this comprehensive white paper gives insight into an innovative server-based application that provides powerful centralized administration capabilities for thin client devices running HP software
Posted: 19 Jul 2013 | Published: 30 Nov 2012

Hewlett Packard Enterprise

Improve Your Business through Best Practice IT Management
sponsored by Kaseya
WHITE PAPER: This white paper provides insight on ways that MSPs and IT departments can improve their management of services. Learn how using ITIL best practices with an automated management solution can address a number of the unique challenges these businesses face.
Posted: 08 Oct 2007 | Published: 01 Sep 2007

Kaseya

Best Practices in Performance Measurement and Reporting: Understanding the Global Investment Performance Standards
sponsored by Advent Software, Inc
WHITE PAPER: This whitepaper, written in conjunction with Ashland Partners, explains the steps to becoming Global Investment Performance Standards compliant.
Posted: 10 Jul 2008 | Published: 01 Jul 2008

Advent Software, Inc

IBM Service Management: Driving growth for Managed ICT Service Providers
sponsored by IBM
WHITE PAPER: Integrated Service Management offerings from IBM are designed to help managed service providers (MSPs) accelerate growth by supporting cost reduction programs, service delivery excellence, and the enablement of new and innovative business models such as cloud-based services.
Posted: 03 Oct 2011 | Published: 03 Oct 2011

IBM
 
 
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