Service area overview - Connect and grow to create seamless, secure, and context-aware experiences
sponsored by Hewlett-Packard Limited
WHITE PAPER:
Access this whitepaper to learn how instead of just treading water with IT services to utilize IT services can make applications, infrastructure, and information fuel key business processes.
Posted: 07 Sep 2012 | Published: 30 Dec 2011
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Get Certified - Avaya Communication Manager
sponsored by Global Knowledge
WHITE PAPER:
The Avaya Professional Credential Program is designed to make sure that individuals have the knowledge and skills to successfully sell, design, implement (install), and maintain Avaya products.
Posted: 08 May 2013 | Published: 08 May 2013
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An introduction to IT Management as a Service (ITMaaS)
sponsored by CA Nimsoft
WHITE PAPER:
This white paper offers a simple, unified, IT Management as a Service (ITMaaS) solution from CA Nimsoft that could help your business tackle traditional and unprecedented IT challenges. Click to learn more about the benefits of choosing an ITMaaS solution and the tools you can acquire from this approach.
Posted: 06 Mar 2013 | Published: 31 Dec 2012
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Next Gen IT and the Cloud
sponsored by ServiceNow
WHITE PAPER:
Find out how next-gen IT solutions are flexible, intuitive, social and powerful – and how IT in the cloud will help your organization not only keep up with today's complex IT ecosystem, but manage it more efficiently than ever before.
Posted: 20 Nov 2012 | Published: 20 Nov 2012
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SWISSCOM CORPORATE CUSTOMERS GET CHOICE OF MANAGED CLOUD OR ON-PREMISES UNIFIED COMMUNICATIONS
sponsored by Hewlett-Packard Limited
WHITE PAPER:
Read this whitepaper as it discusses a real world case study of a large corporation who utilized managed services to improve their IT by unifying communications and portal environments for easier collaboration, and also offering easier and secure access to latest versions of desktop solutions.
Posted: 07 Sep 2012 | Published: 31 Jul 2012
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Seven Steps to Next-Gen Managed IT Services Success
sponsored by N-able Technologies
WHITE PAPER:
Review the seven steps for developing innovative, next-gen managed IT services. Learn how to rethink and redesign your business model to leverage emerging technologies, enhance service offerings and grow your managed service business.
Posted: 17 Apr 2013 | Published: 17 Apr 2013
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CW+ Exclusive EquaTerra research: Taking the pulse of the European outsourcing market
sponsored by ComputerWeekly.com
WHITE PAPER:
EquaTerra is pleased to offer to Computer Weekly readers a custom, European focused edition of the results from its 2Q10 EquaTerra global business and information technology (IT) services Pulse survey.
Posted: 24 Oct 2011 | Published: 15 Jul 2010
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CW 500 Club – how organisations are sharing IT services to beat the downturn
sponsored by ComputerWeekly.com
WHITE PAPER:
Businesses, charities and local authorities are looking to cut their overheads by sharing their IT infrastructure, CIOs at Computer Weekly’s 500 Club heard last week.
Posted: 25 Oct 2011 | Published: 23 Nov 2010
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IT Service Excellence
sponsored by BMC-Accenture
WHITE PAPER:
This white paper provides insight into the relationship between service management and performance. Discover the key attributes of service excellence and the results you can achieve by implementing a lifecycle-based approach.
Posted: 11 Aug 2011 | Published: 11 Aug 2011
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Serena Service Manager
sponsored by SERENA Software, Inc.
WHITE PAPER:
This white paper gives an overview of the IT service management (ITSM) market and provides criteria for for successful vendor assessment and product implementation.
Posted: 10 Aug 2011 | Published: 31 Jul 2011
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