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MISWhite Papers (View All Report Types)
 
SaaS Economics - The Safe Bet Is No Longer the Smart Bet
sponsored by ServiceNow
WHITE PAPER: This whitepaper suggests the use of software-as-a-service as a method for saving on IT service management.
Posted: 26 Nov 2013 | Published: 26 Nov 2013

ServiceNow

Simplify Management & Operation of IT Infrastructures
sponsored by Hewlett-Packard Limited
WHITE PAPER: View this case study to learn how Banc Sabadell consolidated the management and operations of their infrastructure and immediate platforms -- previously a heterogeneous mixture of tools and technology. Discover the services and technology they implemented, and explore the benefits they experienced as a result.
Posted: 13 Feb 2014 | Published: 31 Jul 2013

Hewlett-Packard Limited

Want Personalized Service Delivery? Consider MyIT.
sponsored by BMC Software
WHITE PAPER: This whitepaper covers how users demand the same availability and performance from their work IT services and applications as they find from those they use in their spare time.
Posted: 20 Dec 2013 | Published: 20 Dec 2013

BMC Software

The Future of IT: Drive New Consumption Model with Cloud and Hybrid IT
sponsored by Cisco Systems, Inc.
WHITE PAPER: Since most businesses that consume cloud services are operating on hybrid models, managing and governing on-premise systems as well as external cloud services is often a struggle. To tackle this task, Gartner Research suggests that large enterprises think of IT as a "service broker."
Posted: 03 Apr 2014 | Published: 03 Apr 2014

Cisco Systems, Inc.

A New Charter for HR
sponsored by Jive Software
WHITE PAPER: In this white paper, Stowe Boyd of GigaOM Research explores:The current state of the workforce: What is the new normal? How HR and technology leaders can work together to responsibly invest in social technologies? What HR must become to embrace the modern workplace and earn a seat at the executive table.
Posted: 14 Feb 2014 | Published: 14 Feb 2014

Jive Software

Optimize Workloads to Achieve Success with Cloud and Big Data
sponsored by IBM
WHITE PAPER: This whitepaper details how a more dynamic, policy driven automation solution can help IT handle the increasingly complex and heterogeneous data centers created by trends like Big Data and the cloud.
Posted: 04 Apr 2014 | Published: 12 Mar 2014

IBM

Delivering IT as a Service With a Software-Defined Data Center
sponsored by VMware
WHITE PAPER: This whitepaper, drawn from an international study on cloud innovation, looks at the rise of the IT as a Service model and how it can position IT as an innovative business partner.
Posted: 18 Nov 2013 | Published: 18 Nov 2013

VMware

EMA/CXP Research Report: The Changing Role of the Service Desk in the Age of Cloud and Agile
sponsored by IBM
WHITE PAPER: This whitepaper reveals the results of a study that will show you how and why your IT service desk needs to adapt to the times.
Posted: 02 Apr 2014 | Published: 10 Apr 2013

IBM

Transformative Service Management - Reinventing Service Management for the New Style of IT
sponsored by Hewlett-Packard Company
WHITE PAPER: This white paper details the changes that have transformed IT and how they should be viewed as an opportunity for the department to reassert its value.
Posted: 26 Nov 2013 | Published: 22 Oct 2013

Hewlett-Packard Company

IBM Cognos Lifecycle Manager - Streamline upgrades with automated testing
sponsored by IBM
WHITE PAPER: System upgrades and other IT changes can have a negative impact on business intelligence report content, but testing thousands of reports can be tedious and time-consuming. This resource introduces a utility that relieves the burden by automating the testing process.
Posted: 15 Jan 2014 | Published: 31 Oct 2012

IBM
 
 
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