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MIS White Papers (View All Report Types)
 
IT Service Management Blueprint – Get Control of Your Service Desk
sponsored by ServiceNow
WHITE PAPER: This white paper offers a blueprint that organizes the steps you need to take to get your help desk under control, while advancing service management delivery within your organization.
Posted: 21 Jul 2016 | Published: 08 Jan 2016

ServiceNow

Aberdeen: Get a Technical Support Makeover and Transition to an ITSM Star
sponsored by ServiceNow
WHITE PAPER: This white paper examines how by transitioning to modern ITSM systems, IT departments can transform themselves from an archaic, inefficient, ad hoc model into a capable operation that not only fixes IT issues quickly, but also boosts the entire organization. View now and learn how to get started.
Posted: 08 Jul 2016 | Published: 08 Jul 2016

ServiceNow

Today's State of Work: The IT Service Experience Gap
sponsored by ServiceNow
WHITE PAPER: Read this report to discover several key steps you can take to close the gap between IT service expectations and actual delivery, including instruction on streamlining processes, automating tasks, and creating refined digital interfaces for your applications.
Posted: 17 Jun 2016 | Published: 17 Jun 2016

ServiceNow

Workspace-as-a-Service:Evaluation Criteria for Workspace Aggregators
sponsored by Matrix42
WHITE PAPER: This feature white paper expands on technology-independent solutions that allow IT managers to better manage the end user, as it allows for a single identity to be used across all SaaS deployments and Web apps. Read on to learn more about this system.
Posted: 13 Jul 2016 | Published: 08 Jul 2015

Matrix42

Dell Appliance for Wyse - Citrix® Reference Architecture
sponsored by Dell, Inc. and Intel®
WHITE PAPER: Explore the architecture design, configuration, and implementation considerations for the key components required to deliver virtual desktops or shared session desktops using the Dell Appliance for Wyse. Also, take a look at the solution architecture overview, hardware components, software components, and more.
Posted: 07 Jul 2016 | Published: 29 Apr 2016

Dell, Inc. and Intel®

IDC: Delivering Enterprise Value with Service Management
sponsored by ServiceNow
WHITE PAPER: This white paper covers the important changes IT needs to make in order to keep up with tech savvy employees and emerging technology trends.
Posted: 11 Jul 2016 | Published: 11 Jul 2016

ServiceNow

Protecting Your Business in the DigitalTransformation Journey
sponsored by HPE and Intel®
WHITE PAPER: Businesses are responding to security threats in various ways as they go about their digital transformation. This white paper examines these threats and explains how to adopt a comprehensive approach to protection and resilience.
Posted: 29 Jun 2016 | Published: 29 Feb 2016

HPE and Intel®

The Gartner Top 10 Recommended IT Cost Optimization Ideas, 2016
sponsored by Gartner
WHITE PAPER: This document highlights the 10 ideas on IT cost optimization Garnter most frequently recommended to CIO's and IT leaders. These foundational recommendations, which if executed well, have proven to reduce costs over time.
Posted: 28 Jun 2016 | Published: 01 Feb 2016

Gartner

Hyperconverged Infrastructure and the Ideal Data Center
sponsored by Stratoscale
WHITE PAPER: A popular option among enterprises seeking the simplest system, hyperconverged infrastructure systems are readily available. With such a plethora of options, which one's best? Access this white paper to learn what to consider when choosing your system such as resource granularity, hardware heterogeneity and more.
Posted: 14 Jun 2016 | Published: 31 Dec 2015

Stratoscale

Controlling Software Asset Management in the Mobile Era
sponsored by Snow Software
WHITE PAPER: How can you balance growing user demands and at the same time ensure your company is not exposed to license liability? Discover how creating a software store tightly integrated with effective software management processes can meet these goals.
Posted: 15 Jun 2016 | Published: 15 Jun 2016

Snow Software
 
 
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